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Route A3, St-Mary PO Box 103, Ocho Rios Jamaica
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4643)
Room & Suite (963)
Videos (1)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Couples Sans Souci
Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 36 hotels in Ocho Rios
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci.
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Room & Suite (963)963
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English
4856Reviews706Q+A100Room tips
Traveler rating
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Popular mentions
B. Bonner wrote a review 17 Jun
Ardmore, Tennessee129 contributions71 helpful votes
Charming, all-inclusive boutique resort, with elegant (not snobby) European feel. 160 rooms, beautiful beach and friendly staff. Menu far above expectations- smoked marlin, green smoothies, snapper sandwiches, etc. Landscaping is exceptional and lush.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Peter S wrote a review 12 Jun
George Town, Grand Cayman1 contribution
Grand Budapest Hotel of Cayman. Sad experience of once upscale hotel facilities in a very interesting location, where architecture is devised to incorporate the grottoes and cliffs around the area. A good example is a massage prlour on top of a dramatic cliff looking at the sea. Excellently designed, very interesting. But no update for likely decades, rundown, not optimally cleaned environment does not really make you want a massage there. Same applies to pools, whirlpools, etc. Beach is not very attractive though with muddy base. Services lag behind with not very well made or interesting food options. Your order may not be fulfilled if order room service. You literally have to beg for simple supplies to the room, eg like water. Room cleaning is thorough and rooms are spacy and comfortable. You are not made feel very comofrtable about COVId protection. In every restaurant covid care is very poor with tables being so close to each other everyone having to stroll throught he restaurants on several occasions before finding a seat to eat. The grounds are extensive and very interesting to explore. Until you get attacked by some dog which seems to live in the shed adjacent to the basketball court...:-) A massive upgrade and reorganisation of services/managemnt is needed for this place to remain competitive. For now, there must be better options in the OCho Rios area, which itself is a gem.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Abraham Issa, Marketing at Couples Sans Souci
Responded 6 days ago
Dear P6693KRpeters, Thank you for staying at Couples Sans Souci. We were surprised to read your review given our many years of being a Travelers' Choice listing here on TripAdvisor. The majority of the resort was recently renovated and Covid guidelines are being followed carefully to CDC and Jamaica's Ministry of Health standards. All room services are fully available and can be accessed via room phone or resort app. The remaining comments in your review will be sent to management. Kind regards, Abe Issa
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Peter Shoucair wrote a review 6 Jun
Kingston, Jamaica35 contributions6 helpful votes
Great food Great service amazing property and comfortable rooms Staff is pleasant and they have many pools you can relax in. Over 150 suits to choose from. Management team is very helpful . The beach is clean and they follow all covid protacals
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Michelle Gordon, Marketing at Couples Sans Souci
Responded 1 week ago
pshouks, Such a pleasure to have had you with us and we look forward to welcoming you back soon. Regards, Michelle G
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pamer103 wrote a review May 2021
Antrim, New Hampshire100 contributions18 helpful votes
+1
My husband and I just returned from 10 days at Sans Souci. It was our first trip to Sans Souci but our fifth trip overall to Couples Resorts. We very much enjoy Couples and after a year plus socially distancing and staying home, the Welcome Home greeting was just what the doctor ordered. First off, the rooms were beautiful. We were in A building facing the pool and while the evenings entertainment was right outside our room each night, things quieted down by 10 or so. The grounds, pools and decor were beautiful. Our favorite restaurant was Casanova with Chef Walton Kidd and our two favorite servers Andrea and Lashaunna. The Chef went out of his way each evening we ate there to see to our requests. The food was fantastic especially the smoked marlin mousse. All of the dining options were great. Andreen at the front desk was so helpful and pleasant each time we saw her and went out of her way to be helpful when my husband required an appt with the resort doctor. Overall, it was a wonderful vacation. I have to say that I prefer the beach at Couples Negril but that’s just my preference. My husband dives and thoroughly enjoyed the diving at Sans Souci and the dive staff. Our one negative to the trip was an unfortunate moment at dinner one evening when we had ordered two Stoli vodka martinis and were served very chilled ice water. The bar staff came to our table and apologized but could not offer an explanation as to how it happened. It was the one not great moment of the trip. However, overall it was lovely. Checkout and the On-site COVID test was a breeze. I would be remiss if I did not give a shout out to some wonderful staff members.....Glendon, Denome, Diane and Tyreek and Herde at the beach bar...Orlando at the Pallazino, Lennon Williams, Sandy our terrific singing room attendant, the morning omellete maker Coral and Leon and Sheldon at the Dive center
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Date of stay: May 2021Trip type: Traveled solo
1 Helpful vote
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Response from Michelle Gordon, Marketing at Couples Sans Souci
Responded 3 weeks ago
Hi pamer103, Great to have had you with us and thank you for sharing your feedback with us. We are delighted that you had a well needed vacation experience with us and look forward to welcoming you back soon. Regards, Michelle G
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William Harvey wrote a review May 2021
New York City, New York1 contribution1 helpful vote
Excellent service, hospitality, and food . My husband and I are repeat guests and love the standard of excellence provided by the hotel and general manager Mr Battaglia. Thanks to the front desk manager lashaun and Ricardo for making sure everything was perfect on my departure.
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Book A or B block rooms , close to everything
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1 Helpful vote
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Response from Michelle Gordon, Marketing at Couples Sans Souci
Responded 3 weeks ago
Trail00829177728, Always a pleasure to welcome you back and thank you for sharing your feedback with us. We look forward to welcoming you back soon. Regards, Michelle G
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PRICE RANGE
US$333 - US$607 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
couples sans souci hotel ocho rios, couples san souci, couples sans souci ocho rios
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
150
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Frequently Asked Questions about Couples Sans Souci
Which popular attractions are close to Couples Sans Souci?
Nearby attractions include Dunn's River Falls and Park (7.1 km), Blue Hole (5.5 km), and Konoko Falls & Park (4.5 km).
What are some of the property amenities at Couples Sans Souci?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Couples Sans Souci?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Couples Sans Souci?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Couples Sans Souci?
Yes, free parking is available to guests.
What are some restaurants close to Couples Sans Souci?
Conveniently located restaurants include Juici-Beef Patties, Miss T's Kitchen, and Devon House I Scream.
Are there opportunities to exercise at Couples Sans Souci?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Couples Sans Souci have an airport shuttle?
Yes, Couples Sans Souci offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Couples Sans Souci?
Yes, dry cleaning and laundry service are offered to guests.
Does Couples Sans Souci offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Couples Sans Souci?
Many travellers enjoy visiting Firefly (1.6 km).