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Jewel Grande Montego Bay Resort & Spa

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Traveler (441)
Room & Suite (74)
Pool & Beach (35)
Overview
  • Excellent71%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible4%
Travelers talk about
“full kitchen”(11 reviews)
“washer dryer”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from Jewel Grande Montego Bay Resort & Spa
Hotel packages
Offers from Jewel Grande Montego Bay Resort & Spa
Hotel packages
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (248)
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247 results
Traveler rating
174
45
17
1
10
Traveler type
Time of year
LanguageEnglish
174
45
17
1
10
Show reviews that mention
All reviewsfull kitchenwaves restaurantwasher dryerle bouchonhimalayan salthobie cat ridebutler servicemineral poolocean frontmaster bathroomsilver palmspalm towertruffle mac and cheesecondo ownerspost workoutscented towelssuite accommodations
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1 - 5 of 247 reviews
Reviewed 5 days ago

Just got back from a six day stay at the Jewel Grande, Montego Bay with a family of five. The first thing we noticed is how empty the place felt. It was nice because we never had to wait in lines or deal with crowds...More

3  Thank Joon K
Response from KemishaSimpson, Social Media Coordinator at Jewel Grande Montego Bay Resort & SpaResponded 3 days ago

Dear Joon K, Thank you for taking time out to share your feedback of our resort with us. Your feedback is important to us and it will certainly assist us in improving our service. Thank you for your kind words on our grounds, beach and...More

Hotel's Favorite
Reviewed 6 May 2018

We stayed at the Jewel Grande over Spring Break with our 10 and 7 year old. It is a fantastic resort and I would recommend it anyone. The grounds were beautiful and the rooms perfect for families as they were spacious and well appointed. The...More

11  Thank pix10
Response from KemishaSimpson, Social Media Coordinator at Jewel Grande Montego Bay Resort & SpaResponded 10 May 2018

Dear pix10, Thank you so much for your kind words on our truly remarkable associates and wonderful resort. We really appreciate you taking the time to share your experience at our resort with us and we are thrilled to know that Jewel Grande Montego Bay...More

Reviewed 1 week ago via mobile

This resort is quiet and private. Nice and well structured..but check in time was way too long. Seems the staffs are needed to more training to do. Overall all the staffs are nice and friendly but Ruth in the front desk is really not nice...More

2  Thank mommy111
Response from KemishaSimpson, Social Media Coordinator at Jewel Grande Montego Bay Resort & SpaResponded 6 days ago

Dear mommy111, It truly saddens us to hear of the negative experience you had with our front desk agent Ruth and our check-in time. This should not have happened and we are very sorry. We try to maintain the highest standards of service here at...More

Reviewed 1 week ago via mobile

We had an amazing experience from the start. This resort is beautiful and rooms are everything you would need for a great vacation. I feel like the people who are adding bad reviews and complaining are just super high maintenance people with really high...possibly unrealistic...More

Thank Holly R
Response from KemishaSimpson, Social Media Coordinator at Jewel Grande Montego Bay Resort & SpaResponded 1 week ago

Dear Holly R, Our Team here at Jewel Grande Montego Bay Resort and Spa are thrilled to hear that you had an amazing experience at our resort! Thank you for writing about your visit to our property. We indeed do aim to provide exceptional service...More

Reviewed 1 week ago

I vacationed at the luxurious Jewel Grande, a former condo converted into a resort property in early June 2018. While the destination itself was perfect in every way..boasting of a spacious suite with 2 bathrooms, a full kitchen, washer and dryer, separate living room and...More

Thank GaPeachinMD
Response from KemishaSimpson, Social Media Coordinator at Jewel Grande Montego Bay Resort & SpaResponded 1 week ago

Dear Lakisha S, We are truly sorry that you did not have the most positive experience when dining at our resort.Thank you for sharing your feedback with us as it makes us better and will assist us in improving in the areas you found unsatisfactory....More

View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Conference Facilities
Children Activities (Kid / Family Friendly)
Banquet Room
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$446 - US$889 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$446 - US$889 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (441)
Room & Suite (74)
Pool & Beach (35)
Dining (17)
Questions & Answers
Ask a question
face25
11 August 2018|
Answer
Response from KemishaSimpson | Property representative |
Hello face25, Thank you for your interest in our resort for your winter stay. Thank you also for your reaching out to us regarding your queries. Hobie cat sailing is included in our All Inclusive package as it is a... More
0
Votes
face25
11 August 2018|
Answer
Response from KemishaSimpson | Property representative |
Hello face25, Thank you for your inquiry. The use of Hilton's facilities is at an additional cost for Jewel Grande's guests. Kind Regards.
0
Votes
LlamaJenn
9 August 2018|
Answer
Response from KemishaSimpson | Property representative |
Hello LlamaJenn, Thank you for reaching out to us. Currently, the use of Hilton's facilities by our Jewel Grande guests is at an additional cost. We do have games such as X-Box and Wii Games, e.t.c available for teens and... More
0
Votes
Room Tips
"Recommend anything with an ocean front view, at least 6 floors up or higher."
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"Highest floors with an ocean front are great for the view"
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"The villas are great for families."
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"Make sure u have a butler"
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