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Catalonia Royal Bavaro

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Carretera Cabeza De Toro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$140
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Free cancellation until 14/09/21
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Prestigia.com
US$180
US$138
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Expedia.comUS$180
Official websiteUS$140
TravelocityUS$180
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (9744)
360
Panoramas (16)
Pool & Beach (2566)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 160 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Enjoy the authentic Caribbean at an exclusive, adults-only resort. Its small details make big your stay and the personalized service you receive will make you feel as if you were in heaven. Exclusive suites, innovative restaurants, dreamlike swimming pools…relax in this tropical paradise and enjoy the best vacation you’ve ever had. Have an extraordinary experience, and leave the worrying to us; we’ll take care of you
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Business Center with Internet Access
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Spanish
8366Reviews1224Q+A100Room tips
Traveler rating
  • 4,566
  • 2,270
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Time of year
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Popular mentions
mistere_31 wrote a review Yesterday
toulouse42 contributions78 helpful votes
Poor services , customers have to wait a lot in order to get resort services (drink, restaurant booking, information) Attraction are poor, only one bow for 15 people ! Room are really noisy, specially cooling system. Beach is not clean, some resort clean beach from sargasse but not Catalonia ( bad smell) Note is over rated, much better resort for same price, I will not back again
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Choose another resort
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EMu1 wrote a review Jul 2021
1 contribution
From when we first arrived at Royal Bavaro to check-out time, we have dealt with so much impatience for not speaking the language and numerous eye rolls during our interactions with the staff. We came here to relax and although we tried our best to communicate clearly and overlook the lack of hospitality from numerous workers throughout the resort, we left quite unhappy. It took over 45 minutes to check-in, not waiting to speak to someone to check-in but with someone in the process of doing so. She would step away and help other guests while asking us to wait and did not explain what the wait was due to. Several times she’d disappear without explaining why. By the time we were finished, we were left to fend for ourselves. Perhaps we should’ve done a deeper research about the ins and outs of the resort prior to our arrival (that dinner reservations were required, where the restaurants were located, where to find beach towels/other amenities, having access to the restaurants at the family resort, etc) but we would have thought some of this information would be provided to us in the lobby/at check-in. We also didn’t think the language barrier would be such an issue seeing as how we understand key Spanish terms to get by but it was the attitude we received along with it. Several times it looked like it was a nuisance to the staff that we did not understand what they were saying and pained them to speak in English. It’s most likely their second or third language but if you are working in hospitality, understand that it’s a given that tourists may not speak/understand the native language. At least attempt to be nice about meeting somewhere in the middle. If it wasn’t the language barrier, then they just didn’t care to be polite. (The hostess just stared at me when I approached for our reservation and said nothing. After assuming he needed our room number, he still said nothing while he seated us with no menus. Guest services rep was calling to confirm my taxi and left me waiting for 20 minutes until his colleague went to retrieve him to let him know I was still waiting.) I’d also note that there were a handful of staff who did make the effort and had no issue working with my limited Spanish terms to figure out what we were asking. They were genuinely nice and we appreciate that. Also, the upselling of timeshares and external activities made it difficult to differentiate who was actually from the hotel trying to help us or trying sell us something. This made us very hesitant to talk to anyone we didn’t recognize after dealing with the “concierge”. He approached us and seemed very invested that we’d have the right information to experience everything the resort offers but would leave out that a lunch at their new club was a sales presentation until we arrived at the location. Not how we wanted to spend our afternoon, do better. Overall, the resort was what we expected from an all-inclusive in terms of amenities. Food was average, something you’d expect from a college cafeteria (Royal side only). Bars were plenty throughout the resort. But if you’re here to relax and don’t speak any Spanish, I would not recommend staying here.
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Royal Bavaro
Responded 4 days ago
Dear Guest, Thank you for your review. Our main goal is to provide a wonderful vacation experience to all of our guests, and we deeply regret that we did not exceed your expectations with our service. We care that our guests receive a great service, friendly, respectful at all times, and without distinction. We constantly train our Team on customer service skills, emphasizing on those aspects, and the most positive comment we have received since our opening is about the great attitude from our team. Please receive our apologies if we did not make you feel welcome or well catered to. Allow us, please, to inform you that we provide english lessons to our team. Moreover, our team in direct contact with our guests speaks English. We apologize if you did not get this impression and, therefore, we will discuss your remarks with our team and emphasize our standards on our training programs. Hopefully, we can welcome you back to deliver the kind of experience you have come to expect from us. Best regard, Social Media Catalonia Royal Bavaro
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fazanatta wrote a review Jul 2021
Campos Novos, SC2 contributions
Excelent trip for relax and enjoy with your partner. The structure of the resort is the best, with options of good food. Unfortunately some restaurants are available just for privileged people that pay more for the reservation
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Royal Bavaro
Responded 1 week ago
Dear Guest, Thank you for the amazing review regarding your recent stay at Catalonia Royal Bavaro. It is wonderful to hear that you liked our facilities and food offer. Thank you again for your outstanding feedback, and we look forward to welcoming you back to our resort the next time you visit us. Best regards, Social Media Catalonia Royal Bavaro
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myam462021 wrote a review Jul 2021
1 contribution
Excellent as always the staff was wonderful from beginning to end we certainly look forward to our next trip with great anticipation . Would especially recommend the competency and efficiency of the door staff, the friendliness of the security man Alfredo at the front doors, the ETC Concierge Ramon who resolved our minor problem immediately and the efficiency and friendliness of all the Butlers Erik, Jorge, Noel and Jesusri
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Cleanliness
Service
Sleep Quality
Helpful
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Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Royal Bavaro
Responded 1 week ago
Dear Guest. Thank you for taking the time to share your kind comments regarding your recent visit to our resort. We are happy to read that you and your family truly enjoy the Catalonia experience and we were able to exceed your expectations with our friendly service. Thank you for recognizing the outstanding service provided by our staff in our areas as this will be shared with them and certainly will motivate them to continue creating lasting memories to our guests. We look forward to see you once again in the future for another outstanding holiday. Kind regards, Social Media Catalonia Royal Bavaro
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Anna Traveler wrote a review Jul 2021
7 contributions1 helpful vote
Beautiful scenery around the hotel, good quality service with COVID 19 safety measures! Delicious food in restaurants, variety of healthy dishes! Friendly stuff ready to help. Wi-fi available even on the beach near the ocean, stunning beach with coral reef! It was Lovely vacation in the hotel without kids! Punta Cana is one of the most beautiful places to visit! It was our second time in Dominican Republic, can’t wait to visit this hotel again!
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Royal Bavaro
Responded 2 weeks ago
Dear Anna, Thank you for taking the time to share your kind comments regarding your recent visit to our resort. We are happy to read that you truly enjoy the Catalonia experience and we were able to exceed your expectations with our exquisite culinary offer and friendly service. We look forward to see you once again in the future for another outstanding vacation. Kind regards, Social Media Catalonia Royal Bavaro
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PRICE RANGE
US$141 - US$630 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia royal bavaro hotel punta cana, catalonia royal bavaro punta cana, royal catalonia bavaro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
255
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Frequently Asked Questions about Catalonia Royal Bavaro
Which popular attractions are close to Catalonia Royal Bavaro?
Nearby attractions include Escape Room Punta Cana (5.9 km), Coco Bongo Punta Cana (5.4 km), and Don Lucas Cigars (5.5 km).
What are some of the property amenities at Catalonia Royal Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Catalonia Royal Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Royal Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Catalonia Royal Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Royal Bavaro?
Conveniently located restaurants include Noah Restaurant & Lounge, Pearl Beach Club & Restaurante, and Jellyfish Beach Restaurant.
Are there opportunities to exercise at Catalonia Royal Bavaro?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Catalonia Royal Bavaro have an airport shuttle?
Yes, Catalonia Royal Bavaro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Royal Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Royal Bavaro offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.
Which languages are spoken by the staff at Catalonia Royal Bavaro?
The staff speaks multiple languages, including English and Spanish.