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Tortuga Bay Hotel Puntacana Resort & Club

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Traveler (482)
Room & Suite (310)
Storyboard
Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“la yola”(92 reviews)
“villa manager”(95 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (680)
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Traveler rating
495
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495
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15
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1 - 5 of 567 reviews
Reviewed 1 week ago

My husband and I stayed for 4 nights at the Tortuga Bay in Punta Cana. There were a few issues, but overall, it is a lovely property. The good first: The property is in perfect condition. The buildings are well maintained, the grounds are immaculate,...More

Thank Jewels1698
Response from Puntacana Resor... a, Special Sales Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 5 days ago

Dear Jewels1698, Many thanks for taking the time to give your recommendations following your recent stay with us at the Tortuga Bay. Hotel at Puntacana Resort and Club We are delighted to know that you enjoyed your stay and that you felt accommodated by our...More

Reviewed 2 weeks ago

For the past 20 years my husband and I have taken mother away to the Caribbean for a relaxing beach vacation. My mother who is now almost 86 has mobility issues and what she enjoys most is sitting on the beach, umbrella drink in hand...More

16  Thank AntoniaNYC
Response from Puntacana Resor... a, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 1 week ago

Dear AntoniaNYC Thank you for taking the time to share your experience with us. I regret that your visit was not what you, or we, had hoped, and I apologize that I was not able to rectify the situation to your satisfaction when we spoke....More

Reviewed 2 weeks ago via mobile

I have never written a hotel review before, but our stay at Tortuga Bay was simply so amazing in literally every respect that I felt inspired to do so. Starting from the moment we got off the plane (and were met by the VIP service...More

Thank Mcd401002
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 1 week ago

Dear Mr. / Mrs. Mcd401002, On behalf of all the staff of Tortuga Bay Hotel at Puntacana Resort and Club thank you for your very kind words! We're all so happy that you enjoyed your stay with us and that you highly appreciated the attentive...More

Reviewed 3 weeks ago via mobile

This was our summer family vacation for my family of 5. We have three children 12,16, & 18. My husband and I have been to several luxury resorts within the US and a few in the Caribbean and this by far has the best, most...More

1  Thank CarmelMom3
Response from Puntacana Resor... a, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 1 week ago

Dear Mr. / Mrs. CarmelMom3 Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very...More

Reviewed 22 May 2018

This is a truly 5 star hotel in Punta Cana. We've been to many 5 stars hotel all over caribbean but only Tortuga Bay Hotel lives up to its expectation. Definitely worth the money, once in a life time.More

4  Thank Tim C
Response from Puntacana Resor... a, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 1 week ago

Dear Mr. / Mrs. Tim C I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and much appreciated, as it enables us to constantly...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Babysitting
Wheelchair Access
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Outdoor pool
Tennis Court
Details
Price range
US$686 - US$1,794 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$686 - US$1,794 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (482)
Room & Suite (310)
Pool & Beach (160)
Dining (79)
Amenities (69)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
mauibound3
24 May 2018|
Answer
Response from ddoran | Reviewed this property |
the restaurant closes at 11 for lunch so i would guess around then never been an issue for anyone that i have seen over past 12 years
-1
Votes
mauibound3
7 May 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
Very expensive and very quite. You have others choices near by at The Village or Blue Mall.
0
Votes
Sarah A
11 February 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
You can snorkel and see stingrays. At this writing due to Saragossa infestation you cannot swim as the sea is dark green from decomposed seaweeds. Call before coming. You can snorkel at the lagunes near by.
0
Votes
Room Tips
"Splurge on an ocean front view, you won't regret it"
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"An ocean front room is very worth it, but all the rooms are within a few steps from the water."
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"Ocean front rooms are literally steps from the beach."
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"Take the golf cart and go visit The Westin and Playa Blanca or even play Golf"
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