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Playas Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 166 hotels in Punta Cana
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
iPod docking station
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
18436Reviews2291Q+A100Room tips
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Popular mentions
ag wrote a review 1 Dec
1 contribution1 helpful vote
Do not book directly with resort-they will scam you. I booked on Monday directly on website to avoid any problems, they had cyber Monday discount. My payment went through, I received confirmation number. 24 hrs later I got an email saying that my reservation was not complete and to call if I want to compete it. I called today and they told me that my reservation was cancelled because they never received payment (I checked my cc-transaction went through and the payment is there). So, if I want to make a NEW reservation the price is higher now because they will not honor the price I booked with in the first place. SO, this was my experience-I WILL NEVER BOOK DIRECTLY WITH THIS RESORT AGAIN.
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Date of stay: December 2021Trip type: Traveled as a couple
1 Helpful vote
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GastoniaRonnie wrote a review Aug 2021
gastonia52 contributions26 helpful votes
Hotel's Favorite
Well, where to start. Has been awhile since we have been on a vacation. A great one at that. The Covid thing has put a damper on travel. We booked thru AAA travel out of Fayetteville with Lauren. She was a great help in finding the right spot. We flew out of Charlotte on American Airlines. Getting thru airports are a mess. We had transport to the hotel by a driver that could have driven in nascar. He was a driver that knew his way around for sure. When we arrived we were greeted by the general manager with a very friendly smile and a glass of great champagne. To the check in desk with no problems. We had room 10106 ocean front with the greatest of views. Room was extremely clean. Full bar with large bottles of top shelve delights. Fridge was full of snacks, coke, diet coke, water and mixers. Air worked great. Had soaking tub present. Had a great rainfall shower..Plenty of towels to spare! Everything a person could want was present in the room with a king size bed. There were many well maintained pools with plenty of seating in and out of the sun. The beach was close by. Sand was brown in color and the ocean water was warm and the normal Atlantic ocean type of color.. Only bad part was all the seaweed ! Tons of it!-----Their beach front was very long for long strolls. There were numerous bars around and plenty of staff that would fill your needs for drinks. Are staff always were smiling and helpful with any questions or needs that you may have. There are ten restaurants on site with anything that your stomach could desire. Plates were full and they would give you more if you needed. Again let me tell you that the staff was the best i have ever encountered. They made sure you were taken care of from all aspects of your stay. I could keep on and on telling you how great this experience was, but the best would be for you to travel to this great spectacular resort. They do take excellent care of you. This was an unforgettable stay
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Date of stay: July 2021
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Service
Room Tip: Second floor ocean front for the view. We had a corner junior suite. Rooms further away from...
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3 Helpful votes
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded 10 Aug 2021
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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dharmkpatel wrote a review 1 Dec
Rochester4 contributions8 helpful votes
Resort location is right on the beach. Amazing views. The grounds were very well maintained. The restaurants do not require a reservation which is a plus. Amazing food choices at all restaurants that we tried. All the staff are so friendly and always smiling. Excellent service.
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Review collected in partnership with this hotel
Date of stay: November 2021
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sexycindy2021 wrote a review Nov 2021
1 contribution
Booked into a jr suite to start with and it wasn’t great Quite smelly and small So upgraded to room 2004 very happy as was gorgeous swim up Gym was great Angel is the best literally five star plus 50 cents ⭐️⭐️⭐️⭐️⭐️ Front desk amazing literally with lady Hernandez who made my stay ⭐️⭐️⭐️⭐️⭐️We did the islelands tour be careful as deck chairs no pads make sure you do vip To many people on tours very crowded and guy who took tour only interested in selling pictures not ensuring guests were taken care of Mention to sweet David who did try to sort and Louis on desk at hotel Restaurants really good small portions but you can order a couple Housekeeping brilliant Pharmacy brilliant Bars amazing Lovely flamingos 🦩 and parrots Beautiful fantastic spa Magmas a bit hit and miss with service but stunning Club well worth it Could of stayed for a month or two happily Spanish classes ok but Coca Cola needs a white board to write stuff and booklet needs to include basic verbs
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Review collected in partnership with this hotel
Date of stay: November 2021
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kdmiddleton3 wrote a review Nov 2021
1 contribution
My husband and I travel to resorts all over the world. Don’t get me wrong we had a fabulous time but, this would not be one of our top favorite places to stay. The beach is beautiful but ocean was to rough and were not allowed to swim. We did not receive turn down service and maid only came by one time to clean room. The snacks in minibar were sad. The food at The Lobster house was disappointing. These may be little things that may not bother others. But, to us it’s about the small touches that help with the whole experience. The resort itself is beautiful and the staff is friendly. The spa was Amazing!
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Review collected in partnership with this hotel
Date of stay: November 2021
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PRICE RANGE
US$229 - US$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
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Frequently Asked Questions about Excellence Punta Cana
Which popular attractions are close to Excellence Punta Cana?
Nearby attractions include Tropical Treasure (2.6 km), Sirenis Aquagames Punta Cana (1.5 km), and Nancy Gift and Cigars Shop (2.9 km).
What are some of the property amenities at Excellence Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Excellence Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Excellence Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Excellence Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Excellence Punta Cana have airport transportation?
Yes, Excellence Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Excellence Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Excellence Punta Cana accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.