Hotel Beach House Playa Dorada
Playa Dorada, Puerto Plata 72000 Dominican Republic
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About
#88 of 93 all-inclusives in Dominican Republic
Location
Cleanliness
Service
Value
WELCOME TO THE HOTEL BEACH HOUSE PLAYA DORADA The Hotel Beach House Playa Dorada guarantees you a unique beach holiday in one of the most complete and welcoming All Inclusive hotels in Puerto Playa, Dominican Republic. Specialized in weddings and events on the beach, this hotel is the perfect setting for some unforgettable holidays. Located in the amazing Playa Dorada, 5 km away from Puerto Plata, this hotel for weddings in the Dominican Republic offers endless customized services and state-of-the-art facilities for events: spa, swimming pools, nearby golf, water sports, parties, restaurants... Discover one of the liveliest hotels in Playa Dorada, Puerto Plata.
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Property amenities
Free parking
Internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Conference facilities
Meeting rooms
Spa
Massage
Salon
BBQ facilities
Currency exchange
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
60Somewhat walkable
Grade: 60 out of 100
10Restaurantswithin 1 km
7Attractionswithin 1 km
1443Reviews57Q+A100Room tips
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I have been to this hotel a few times and I have always been happy! I loved the food and the staff were amazing and so kind! They were always happy. The entertainment staff were INCREDIBLE! The shows were outstanding and they interact with everyone so positively and have so many fun things to do! It is wonderful for children, as well! It is a beautiful hotel and I will definitely go back!
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Date of stay: June 2017Trip type: Traveled solo
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Jun 22, 2017
Wow, wow, wow !!! This was a perfect way of saying, simply the truth, compared to those who believe that compare a 3 star package, with a 5 star rated. Thank you Miss. Camila for describing so well what is quality - price of a product. We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. Thank you for mentioned our Staff, they really works hard in order to pleased our guests, pampering and trying they enjoy their holidays. We are at your service on your next visit because we have a high level of regular customers in this property each year who love the warmth of our employees and the services we offer. Thank you very much!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly, I had read all reviews prior to our visit, as I do for anywhere we travel. So much negativity is really not warranted. This is a 3* resort and that is exactly what you get. For the price we paid we were extremely happy from beginning to end of our vacation. RESORT: The grounds are very well kept and quite pretty. Landscapers working everyday to keep it looking nice. The pool was clean, the workers attended to it every morning. There are plenty of lounge chairs but I suggest a few umbrella's for shade are needed. The lobby is open air and very nice, WIFI was never an issue, worked when we needed it. The Resort is older but clearly everyone is doing the very best to keep it looking nice. We had no issues with the power going out our entire week. As anywhere there may be issues that go on but minding your own business regarding things that have nothing to do with you is the best way to enjoy your vacation. The resort cannot control what some people may do but security and management are there 24/7 to deal with situations. ROOM: Building 19 -- We paid for a standard room but were pleasantly surprised when we arrived to get a lovely 2 floor room. Entered into a dining/sitting area. Flat screen TV and AC that was on and worked perfectly. We had a mini fridge, it was cold and did the job. No issues at all. Up the spiral staircase to a huge bedroom with a king size very comfy bed another flat screen TV and yes, another fully working AC. Walk in shower was clean and fresh as were the towels and linen. We had a huge balcony overlooking the grounds. FOOD: My husband loves to cook so I am being very fair with my comments. We went with open minds and chose to find the good. Well we were not disappointed. The food was fine, DR food, DR spices, DR ways of cooking. There was always plenty. If you went hungry it was your own fault. The fresh tropical fruit was just amazing !!! Can't get that freshness back home in Canada. The fajitas/burritos were fabulous. The pizza and chicken at the beach was great. No complaints ! They brought in a blender to the pool bar to make slushy drinks and they were very nice too. One tasted just like an old school pink popsicle. They never ran out of any booze the entire week. STAFF: Cannot say enough about the staff, they give 100%, what a wonderful group of people. For the evening shows it is all the entertainment staff who put them on, Very talented group. Our flight left late in the evening so we asked the day before if we could have late check out. The manager (Ferreira) was wonderful and let us stay in our room until we were ready to check out at no extra cost. I know it is low season but he did not have to do this for us. Now the star of the staff hands down is VICTORIANO at the beach. We have never had better beach service anywhere. He is a 5 star employee and Beach House is lucky to have him ! What a wonderful asset he is. BEACH: The BEST !! on the entire strip. Great tiki hut shades, no other resort has them. You don't have to keep moving with the sun to stay shaded. Kept very clean and the views spectacular of the ocean itself and the mountains. No rocks in the water all sandy. Morning walks most enjoyable. We loved it !! The locals selling their trinkets and such were not a problem at all. A firm no and they were on their way. Same for the Orange Market just a short walk down the beach.. All friendly, no rude people at all. A little pushy maybe but I love to barter back and forth with them. There is one strange little man trying to sell horseback riding on the beach. He does not like to hear no and cusses under his breath at you all while making horse noises. We just shook our heads and giggled. We had a fantastic vacation as we always do. Would we return to Beach House? YES ! We would and thank you for a great holiday.…
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Date of stay: May 2017Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Building 19 is great. Renovated and no issues.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Responded Jun 8, 2017
Wow, wow, wow !!! This was a perfect way of saying, simply the truth, compared to those who believe that compare a 3 star package, with a 5 star rating. Thank you Mrs. GERRI M for describing so well what is quality - price of a product. Thank you also for mention our Staff, they really work hard in order to pleased our guests. We are at your service on your next visit because we have a high rate of regular customers in this property each year who love the warmth of our employees and the services we offer. Thank you very much!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dark2015 wrote a review May 2017
Puerto Plata Province, Dominican Republic4 contributions1 helpful vote
I Just return from beach house playa dorada, as always i have no cumpla int at all, not many People at all. Love to see my friends from entertaiment. Big hug to francisco, chiki monky, and all the entertaiment team. Robert and Roberto at the bar. I recomended
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Date of stay: May 2017Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Jun 8, 2017
Dark 2015 Thank you very much for your comments in your recent holidays and enjoyed as the majority of our hotel guests. well knowing they paid for a 3 stars rated resort. - price of a product. We are at your service on your next visit because we have a high rate of regular customers in this property each year who love the warmth of our employees and the services we offer. Thank you very much!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The BEDs are bad, the facility is old, and the food was monotonous. Took till day 7 to get bacon at breakfast. But the Animation and service staff were so great. The resort was really dead and we had them all to ourselves, but they were so great. The language barrier was tough but there always seemed to be someone that could interpret the conversation. If not for the great staff and BEAUTIFUL beach, we would have been very mad. There are a lot of resorts along this strip of beach so I'm sure you could find one to say at that was more up to date. They are trying to renovate so higher end suites but not quick enough.
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Date of stay: May 2017Trip type: Traveled as a couple
Value
Service
Sleep Quality
Room Tip: all rooms we saw were pretty much the same. switched 3 times trying to find a better bed. the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Responded Jun 8, 2017
Dear Nicole , we appreciate your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working in the areas to improve. We are sorry for the Bacon at the Breakfast, some period are difficult to find it !! We hope to serve you again in the future, because we have a high level of customers that repeat our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the best vacations I've ever been on. I brought my 3 girls and wow we were welcomed with open arms and made to feel like we were at home.....the food wasn't the greatest but we made do and enjoyed what food we liked....the animation team was amazing with my girls and I. I can't thank you enough for making us feel like we were at home. See ya all next year. Christie, Emma, Jordyn and Haylie
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Date of stay: March 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Jun 8, 2017
Wow, wow, wow !!! This was a perfect way of saying, simply the truth, compared to those who believe that compare a 3 star package, with a 5 star rating. Thank you Mrs. Christie for describing so well what is quality - price of a product. We are pleased you enjoyed your recent holidays with your daughters in our Resort. Thank you for mention our Animation Team, they really work hard to pleased our guests. We are at your service on your next visit because we have a high rate of regular customers in this property each year who love the warmth of our employees and the services we offer. Thank you very much!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
worst place ever. I'm not a picky traveller but basics are needed. This is not a 3 star hotel. No air conditioning,so humid in rooms that the floors are always wet. My girl fell 3 times.moldy smell all over the site .Loss of electricity they have there own power supply,I've seen in other comments that the electricity went out once due to a problem but it seems to be frequent. No electricity =no water in washrooms. when electricity comes back the toilettes in public restrooms over flow including everything in it watch where you put your feet. Food not a lot of choices but not to bad if you're not a picky eater. Yes birds eat in the buffet but this often happens in other places also. Watch out for little flies in food the salads are covered with them. The only good comment about this place is the staff. If the owners took time to really fix this hotel could become a 3 star but I've been told that this is frequent in the DR owners buy cheap and don't fix. I had a 1 week in this hotel and after 48hrs asked to change hotel. The comments you read about this hotel are really not exaggerated. You can do like I did and give it a try but at your own risk. …
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Date of stay: April 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Jun 8, 2017
Dear Martine : Food is a very personal taste form one person to another, when we compare what we really like or have higher expectations than we have paid. The main buffet contains 9 salads (vegetables, fruits and combinations with dressing). 10 different hot dishes, always a bird, beef, pork or pork chop, fish or seafood, pasta, steamed or boiled vegetables, boiled potatoes or steamed or paprika, rice, grains, etc. Also a station to the draft; To finish in front of the customer, with different pastas and sauces, or turkey, or pork ribs, beef leg on slides, tacos, fajitas, etc. Every night a different theme or international cuisine, giving variety to our guests in the gastronomy of different countries, including Dominican cuisine. 2 a la carte restaurants alternated during the nights, in Mexican and a Grill on the Beach. Also a snack on the beach. All this for an economical holiday price, family oriented, rooms, domestic drinks included, entertainment during the day and at night, every night with different shows and nightclub. The hotel is a 3 star economical and clean. You should not compare with other 4 or 5 star properties with a higher price and other standards that include the price. (Value for money)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been down south a few times and I must say this resort is one of my favourites! I don't understand some of the bad reviews I'm reading?! This place has the most amazing staff and service that make you feel like family! They are always up to play games, dance and entertain! I will be back to this resort!! Thank you to all the staff that made this vacation unforgettable... your all my family xoxoxo
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Date of stay: April 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Jun 8, 2017
Wow, wow, wow !!! This was a perfect way of saying, simply the truth, compared to those who believe that compare a 3 star package, with a 5 star rating. Thank you Mrs. Courtney for describing so well what is quality - price of a product. We are at your service on your next visit because we have a high rate of regular customers in this property each year who love the warmth of our employees and the services we offer. Thank you very much!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, when me and my wife arrived we got a room full of a mold with a dirty toilet. We asked for a change of rooms and we got a less moldy room with an occasional hot water, the food was terrible, the pool had a opaque color (not clear as a pool should be) on btw when we woke up the next day we found a pile of garbage that was just there for half a day, seriously this does not respresent in the least a dominican republic vacationing spot, its just a dump
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Date of stay: April 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Jun 8, 2017
Dear Skitzasylum, We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working in the areas to improve. We are not share your negatives comments away of the True. We hope to serve you again in the future, because we have a high level of customers that repeat our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived late in the evening to what we thought was going to be a great week with 2 other couples. Our rooms were outdated with no hairdryer, no remotes for the tv or air conditioner, no hangers or dresser, a rusty fridge that contained an opened bottle of water. Our patio doors did not lock!! That's scary! When we went to complain at the reception we were offered a bottle of liquor that a lady had forgot at the counter...like WTF...who even does that?? Getting nowhere, we went for a drink and a walk around...things were kinda dark out there as lighting is not so good and I have a better looking bar in my rec room than they do...Breakfast was awful...not much to choose from and flies and birds everywhere ...we even tried the snack bar later to find cold fries and dried up chicken which none of us ate... we waited for our Sunwing rep to complain...he wanted to know what he could do to make things better and we said to move us...plain and simple....also notice a worker look around, climb over someones balcony and enter through their balcony and come out the door...when we questioned staff about this they said that building was under renovations....never heard or saw any workers come or go from there??!! In the end we were moved to the Riu Merengue at an additional cost to us and we had to pay for our own transportation...but worth it…
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Date of stay: April 2017Trip type: Traveled as a couple
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Responded Jun 8, 2017
Dear Cindy, We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working in the areas to improve. We are not share your negatives comments away of the True. We hope to serve you again in the future, because we have a high level of customers that repeat our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place isn't even a 3 star I'd say perhaps a 1.5 The place is falling down Sunwing needs to definitely stop offering this place We arrived in the later evening Our travel agent had been asked to book us at the Playa Dorada (Grand Paradise) and instead booked us here. Where do I even start? Our room had no fridge, no hairdryer, no hangers, no working phone, no dresser,, the door didn't lock unless you used the key and the patio doors did not lock. If you tried to lock it, you just simply had to give it a tug and it would open. We went to the front desk to complain. The gentlemen there told us they would get us a fridge and hairdryer. They give you one small bottle of water per day. The hairdryer we received has the wires covered in masking tape and when we received the bottle of water, it has already been opened??!! At the front desk, the guy behind the desk tried to give us a bottle of liquor to compensate....this was a bottle we had seen another guest forget when she registered. We later found her and told her that the duty free bottle she had purchased was being given away by the front desk. The room was not clean The only decent thing about the room was the air conditioner and the new shower, however, if you wanted to use the air conditioner or TV, you'd need to go to the front desk for the remotes as not all rooms had them in the room. The Bar was a joke. Enough area to sit approximately 12-15 people and that was it. No other bar that we could find. The pool was cloudy and looked dirty. The taps in the men's washroom room near the bar fell off when you tried to use them The ladies washroom upstairs from the lobby had at least 3 sets of faucets that did not work The Buffet had black birds sitting right on the food while they ate. After meeting with the Sunwing rep the morning following our arrival, we asked to be moved immediately to a different resort. The front desk never once offered to try to move us to another room. We ended up transferring to the Riu Merengue at an additional cost to all three couples as well as being responsible to pay for our own transfer. Upon arriving at the Riu Merengue, it was like day and night. When we booked with Sunwing the Riu was only $20 more per person. We paid much more than that to get the transfer I'm not sure why Sunwing even offers this hotel Please do not waste your money on this place. We also witnessed a resort worker check over his shoulder to make sure no one was watching and jump the terrace, enter a room and then come out through the main door. We never felt safe there and were extremely happy to get out of there.…
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Date of stay: April 2017Trip type: Traveled with friends
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Responded Jun 8, 2017
Dear SStevens:, We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working in the areas to improve. We are not share your negatives comments away of the True. Too much arguments and keep inside the resort, without relocation. !!!! We hope to serve you again in the future, because we have a high level of customers that repeat our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$140 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
celuisma tropical playa dorada hotel puerto plata, tropical playa dorada, celuisma tropical playa dorada resort
FORMERLY KNOWN AS
Celuisma Tropical Playa Dorada
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
411
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Claim Your ListingHOTEL BEACH HOUSE PLAYA DORADA - Resort (All-Inclusive) Reviews & Price Comparison (Puerto Plata, Dominican Republic) - Tripadvisor
Frequently Asked Questions about Hotel Beach House Playa Dorada
Which popular attractions are close to Hotel Beach House Playa Dorada?
Nearby attractions include Golden Beach (Playa Dorada) (0.8 km), Playa Dorada Mall (0.4 km), and Barrels to Bottles Liquor Store & Pub (0.4 km).
What are some of the property amenities at Hotel Beach House Playa Dorada?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Beach House Playa Dorada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Beach House Playa Dorada?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Beach House Playa Dorada?
Conveniently located restaurants include Le Petit Francois, Ristorante Passatore, and Green Jack Restaurant.
Are there opportunities to exercise at Hotel Beach House Playa Dorada?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Beach House Playa Dorada have airport transportation?
Yes, Hotel Beach House Playa Dorada offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Beach House Playa Dorada offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Beach House Playa Dorada?
The staff speaks multiple languages, including English, Spanish, French, German, and Chinese.
Are there any historical sites close to Hotel Beach House Playa Dorada?
Many travellers enjoy visiting Fortaleza San Felipe (5.7 km), Casa Museo General Gregorio Luperón (5.6 km), and Logia Masónica Restauracion No. 11 (5.7 km).
Does Hotel Beach House Playa Dorada have any great views?
Yes, guests often enjoy the ocean view available here.