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Sharrow Bay Country House Hotel

Pooley Bridge, Penrith CA10 2LZ England
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Travelers' Choice
Sharrow Bay is unique; the epitome of English country living in an unrivalled location surrounded by snow-topped mountains and fells, right on the shores of Lake Ullswater, widely regarded as the most beautiful lake in the country.
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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Non-smoking hotel
Laundry service
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Room features
Room service
VIP room facilities
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Great View
Languages Spoken
Hungarian, Polish
670Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
Jack G wrote a review Dec 2020
Milnthorpe, England, United Kingdom2 contributions
this was a gift from friends for my wife and myself 50th wedding anniversary, it looks that we have lost this as we should of had it in April. very disappointed in the outcome and hope the owners are not allowed to ever open another business JRG
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Date of stay: April 2020
Room Tip: keep well away
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David H wrote a review Oct 2020
Manchester, United Kingdom1 contribution3 helpful votes
As with a lot of people I too lost my deposit of £333. My booking was made in March for April stay and postponed due to COVID. I asked for a refund and was sent a cheque that bounced (In May). I then asked for a card refund and was told the Hotel would open on 1st June (Later also told August and then September.) I called the hotel several times and each time was told they would be opening as soon as it's safe to and I, therefore, kept the booking(as it was a birthday treat for my 93-year-old Mother-in-law) When I called to rebook (they never called me on any occasion over the 6 months ) They tried to charge me an extra £200 (which thankfully I didn't pay....even though it would appear at that time they knew they were in trouble !?) I rebooked for October and then happened to read in the papers they had gone into administration (something they knew about as early as June!) Not the way to act in any circumstances....I Will wait to see if the management buys it back. Feel cheated
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Date of stay: October 2020
3 Helpful votes
MEllerton wrote a review Sep 2020
Middlesbrough, United Kingdom63 contributions47 helpful votes
One of the many people cheated by this hotel. My wife & I have stayed each year for a number of years. Made a booking for our usual suite and paid deposit of £540 on 8th July 2020 for 3 nights 9th Sept. Received E.mail 26th Aug awaiting CIBILS Loan and not now opening until 1st October.Offered refund as per the booking conditions or credit note for 18months! Requested immediate refund. 27th August E.mail advised that in the absence of the release of loan monies no funds available to pay refund and claim should be made through my bankers. I now learn that hotel is to enter liquidation and that liquidators were approached on 3rd July, 5 DAYS BEFORE ACCEPTING MY BOOKING AND TAKING MY DEPOSIT! There is an estimated deficiency of £2.3million. I always felt that there were laws concerning trading when insolvent? Why has a deposit, held in trust to secure a booking, been used for goodness knows what? Why was an offer of a refund made, in the absence of funds, and withdrawn the following day. There was clearly no ability to honour the offer which was entirely within the booking terms. I have absolutely no sympathy with a business trading with these ethics.
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Date of stay: September 2020
3 Helpful votes
Patsy H wrote a review Sep 2020
Richmond, United Kingdom40 contributions38 helpful votes
I feel so sorry for all the lovely staff that once again this beautiful hotel is going into liquidation. Watch it rise again from the ashes by the same guy that had bought and has gone into liquidation twice. Andrew Davis and the Von Essen group, one and the same. Shame on you.
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Date of stay: December 2019
Sleep Quality
4 Helpful votes
pburgess2016 wrote a review Sep 2020
Carlisle, United Kingdom1,032 contributions221 helpful votes
We have stayed and eaten at Sharrow Bay many times over the years and booked to go in April this year with friends which of course we couldn’t do as it was closed due to COVID. We have been trying to get our £640 back ever since and as you can see from correspondence below from Sharrow Bay it’s just a series of broken promises. 3rd April 2020 - Sharrow Bay Hotel Limited fully intends to honour its debt to you, however we appreciate your patience at this difficult financial time while we try to navigate a path forward together with our accountants, to finalise a successful financial resolution. 10th June 2020 - We do apologize that we’ve been unable to process your refund at present. We can confirm that all of our outstanding guest refunds will be honoured. 31st August 2020 - Unfortunately our funding (CIBIls loan) has been delayed which has meant that we have had to put our re-opening back. This has also had the knock on effect on delaying our ability to process refunds, as soon as this arrives we will be able to process you refund. 23rd September 2020 - As detailed in the enclosed letter, the company has ceased to trade and will be entering into creditors voluntary liquidation on 2 October 2020. As a result the company cannot refund the amount you have paid for goods/services.
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Date of stay: April 2020Trip type: Traveled with friends
2 Helpful votes
US$226 - US$548 (Based on Average Rates for a Standard Room)
sharrow bay country hotel, sharrow bay country penrith
United KingdomEnglandCumbriaLake DistrictEden DistrictPenrithPooley Bridge
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Frequently Asked Questions about Sharrow Bay Country House Hotel
Which popular attractions are close to Sharrow Bay Country House Hotel?
Nearby attractions include Chestnut House (2.9 km), Hallin Fell (3.1 km), and Ullswater Lake (0.01 km).
What are some of the property amenities at Sharrow Bay Country House Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Sharrow Bay Country House Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sharrow Bay Country House Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sharrow Bay Country House Hotel?
Conveniently located restaurants include Granny Dowbekin's, 1863 Restaurant, and The Horse and Farrier, Dacre.
Are pets allowed at Sharrow Bay Country House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Sharrow Bay Country House Hotel?
The staff speaks multiple languages, including Polish and Hungarian.
Are there any historical sites close to Sharrow Bay Country House Hotel?
Many travellers enjoy visiting Dalemain (5.3 km).
Does Sharrow Bay Country House Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Sharrow Bay Country House Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.