MIMARU Tokyo Shinjuku WEST, an apartment hotel to call your home away from home in Japan. Nestled amongst towering skyscrapers in bustling Shinjuku, our newest addition to the MIMARU family opened in March 2020. Whether it be a family reunion, school trip, or girl's outing, our apartment hotel is the perfect choice for any casual get-together. Even if you're traveling alone or as a pair, MIMARU Tokyo Shinjuku WEST offers you a space to kick back and unwind. All rooms are equipped with a fully-functioning kitchen! So you can enjoy home-cooked meals right in your room. A coin laundromat is located on the premises! So you can save space and pack less. Free WIFI is available throughout the entire building. 8 min. walk from JR Shinjuku Station. 6 min. walk from Tochōmae Station taking the Toei Ōedo Line. We welcome international visitors as all our global staff speak both English and Japanese.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This is the 3rd Mimaru we've stayed in and all have been uniformly nice. Everything is clean and new. The aesthetics are pleasing and the staff are nice. Funny enough, after looking at the pictures, I felt our room was one of the less functional ones.
We're a family of 4 so we got 2 twins plus a bunk bed. There's also a small dining space and kitchenette. A bit tight. I only wish the top bunk bed wasn't enclosed from the kitchen area, which is something they could have easily done. As it is, any noise from the kitchenette would disturb the person sleeping on the top bunk. In the future, I would also try and book something that encloses the beds as I see that's an option in the pictures. This means that anyone moving around or cooking in the kitchenette would not disturb others. And as we traveled from a different time zone, we all had different waking and sleeping hours.
Location was pretty good. This is in a commercial area but there are still plenty of restaurants and convenience stores around. The subway station entrance is only a few minutes away and once you get underground there's a huge underground mall that takes you all the way to the main Shinjuku area and a short hop to Shibuya. But there will be a lot of walking unless you take a cab.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Make sure you've got good walking shoes.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Dec 6, 2023
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are gald to hear that you like our service and location. The hotel is located 10 minutes walk from the train station. Also, thank you for your valuable opinions regarding bunk bed. We will do our best to make you feel comfortable by referring to your opinions. Certainly in the four-person room you stayed in, the bedrooms are connected to the kitchen and living room, so you would hear the sound. If you stay at MIMARU again, please refer to the photos on our website to see what you want to know about the rooms, including the bunk beds. Thank you for your valuable review. We look forward to having you again. MIMARU Tokyo Shinjuku WEST Front Desk Team-TH
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Stayed here the other week while in Tokyo and it was a great experience. Booked direct and arrived after midnight. The night auditor was able to buzz me in and begin the quizzes before handing over the keys.
The first quiz was a fill-in-the-blank form with my name, previous destination, next destination, check-in date, and check-out date. Since I booked direct, I wasn't quite sure why I had to manually write everything onto the form... The second quiz was done on the property's tablet indicating my name, check-in, check-out, how I will be paying, property rules all in Japanese, along with my digital signature, all done on a jotform... Before being provided my room keys, the night auditor took photos of my passport and credit card?!?
The next morning, I was no longer able to use the elevator. After numerous attempts, a staff member came by to "check" my keycard and informed me that I hadn't paid for my room; thus need to pay first... (When I booked direct, my credit card details were provided. The night auditor also took pictures of my credit card...) Since we were now chatting with the "day staff," I casually inquired on the 2 quizzes prior to check-in, and was informed that the quizzes are correct in order for the property to validate that I was the one that made the booking?!?
There is a coin laundry on the 2nd floor where a wash including detergent is 400 yen for 30 minutes and a dry is 100 yen for 30 minutes. There is a change machine from 1000 bill to 10 100 yen coins inside the laundry room along with a bottle of hand sanitizer spray. There are 10 or so machines in total.
There is a roof top terrace that is accessed from the 14th floor and features nice views of Shinjuku.
The studio apartment was spacious with a separate shower room inside the bathroom along with a separate toilet stall with a bidet. The water pressure was great and the shower room included a bathtub along with a handheld shower. Hot water needed a good 30 seconds or so to start.
The kitchen was perfect with a fridge/freezer, induction cooktop with hood, microwave along with plates and utensils. The dining table included 4 chairs along with a TV that featured Japanese only channels.
There were 4 beds in the studio, including 2 lumpy twin mattresses along with a bunk bed. The reach in closet was huge with plenty of wooden and metal hangers. The desk area was a touch cramped with a sitting stool along with a digital in-room safe. There was a humidifier cum air cleaner in the room as well.
There was a ductless HVAC in the unit that worked well. Wifi was complimentary. Windows opened and featured blackout blinds.
Housekeeping consisted of daily trash removal, bedmaking was done every 3 days and bathroom/kitchens were cleaned every 10 days.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Mar 21, 2023
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. The rooms of the hotel are designed spaciously so that you can relax as if you were at home. The rooms are about 40 m2 or bigger, and equipped with a dining space and a kitchen. The bathroom and toilet are separated as well. However, We are sorry that we did not meet your expectations regarding late check-in procedure. The front desk is opens from 7 AM to 10 PM, and for the security purpose, the main entrance will be locked outside those hours. From 10PM to 7AM, our night security staff will be at the front desk and he ask you fill out the registration form as per check-in procedures. For the reservation with on-site payment, kindly allow the security staff to take a photocopy of your credit card as we cannot process payment transactions outside of the front desk hours. To complete your payment, we kindly ask our guests to come to the front desk by 11 AM on the next day. Once the payment is settled, the copy of your credit card will be disposed immediately. Please be informed that the room key will expire at once if the payment is not settled by 11 AM. We look forward to having you again.
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Friendly staff when checking in and out, let us know everything we needed about the hotel. Large laundry room with a lot of washing machines and driers that are coin operated. The room we had was huge! We really liked having the kitchen, able to have light meals there while sat at the table on the tatami or the western style table and chairs. We were on the second floor (first floor if you’re British), we were facing the busy main road and we couldn’t hear the road noise which we were surprised about! Not a 5 star review as the beds were a little bit too firm for our liking and we could hear the automatic voice in lift. It would be nice if the floor announcements on the lift could be turned off, or be made quieter after 10pm. The location is great, took us around 10 minutes to walk to Shinjuku station and it was around a half hour walk from Harajuku.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip:There is a change machine in the laundry room if you do not have coins to use the washing...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Nov 23, 2023
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are delighted to hear that you were satisfied with our hospitality. Your compliments are a great motivation for the entire front desk team to keep doing their best to satisfy more guests. We are also pleased to hear that you found the laundry room well-equipped and that you appreciated the spaciousness of your room. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. We take pride in informing you that the walls of our establishment are constructed with Sound Absorbing Foam, thereby mitigating noise disturbances to ensure a peaceful and comfortable environment for our valued guests. Your comfort and tranquility are of utmost importance to us, and we trust that this feature contributes positively to your overall experience during your stay with us. We value your constructive comments regarding the firmness of the beds and the volume of the automatic voice in the lift. Your insights are instrumental in our continuous efforts to enhance the overall guest experience. We will certainly take into consideration your suggestion regarding the lift announcements and explore ways to address this concern. We are also pleased to hear that the hotel's location served you well for exploring Shinjuku and Harajuku, providing a convenient and accessible base for your travels. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay! The front desk-M
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We recently traveled to Japan as a family of four, with two teenage kids, and stayed at the Mimaru hotels in Tokyo (Shinjuku West), Kyoto, and Osaka. We absolutely loved our stay!
The hotels were incredibly well-located, very central to train stations and restaurants, making it easy for us to explore each city. The rooms were perfect for our family, clean, spacious and comfortable with great beds and showers. One of the highlights was having the ability to do laundry right at the hotel, which was a huge convenience for us during our trip.
We used Mimaru hotels throughout our entire vacation, and it was wonderful to have a consistent, high-quality experience in different cities.
We highly recommend Mimaru hotels for any family traveling in Japan. They made our trip even more enjoyable with their excellent locations, comfortable accommodations, and thoughtful amenities.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Jul 29, 2024
Thank you very much for choosing our hotel during your stay in Tokyo. We appreciate that you are taking your precious time to share your impressions of your stay with us. We are delighted to hear that you were satisfied with our hotel and our service. Our hotel rooms are about 40 m2 or bigger. To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station.The Tokyo Metropolitan Government Observatory is also close by and easy to get to. You can take the bus from Shinjuku Station to the hotel that takes about 7 minutes. To the airport, you can also take the bus from Washinton Hotel which is 1 minutes’ walk away.As you mentioned, there is a lundrymat at our hotel,(Some facilities of MIMARU with a washing machine setting up inside the room), you can do the lundry any time. Once again, thank you for choosing MIMARU during your travel in Japan. We look forward to welcoming you again at our hotel. Best regards. The front desk team-H
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A fantastic hotel in a great location. It’s located in Shinjuku about a seven minute walk from the main station. Reception is very responsive to emails and were very helpful while we were there, for example finding us a large taxi to go to the airport. We had a deluxe family room for five of us which was amazing. The beds were very comfortable and everybody had a separate bed, which, with three teenage boys, made things a lot easier. It was very clean and had everything you wanted and lots of amenities downstairs if you needed (tea/coffee/iron/toothbrushes/cotton wool etc). Like nearly all Japanese rooms it seems to have slightly limited storage space but we managed. The room was on the 14th floor and had a lovely view. The apartment was pretty spacious and seemed to have everything you needed if you wanted to cook. I would highly recommend staying in this apartment, Hotel and we definitely look out to use them in other Japanese cities.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Feb 21, 2024
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. The whole staff was glad about your compliment of our service and also for sharing that you had a great stay at our hotel. We are also located a little distant to the station so we the guest can stay far from the crowded and busy station. We would like to thank you for taking the time to post a review. We will do our best to improve more so that you can stay comfortablly on our hotel. We hope to see you again on your future travels here in Japan. Best regards, The front desk, R
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We stayed here for 9 nights with two children under 2 years old, and it was a fantastic experience! The room was lovely, and had all the amenities you'd need to cater for young children - including baby chair, bed guards, diaper bin. The accommodation was conveniently located close to 7-11 and Family Mart, and also just around the corner to a lovely children's park to keep the little ones busy. Shinjuku station was also a relatively close walk from the hotel.
The staff were also very lovely and helpful, always ready to help out where required. I also want to give a special mention to Haru, who went above and beyond to help us during our entire stay, providing us with recommendations for sights and food in the area - Musashino Mori Diner in Shinjuku Chuo Park was a highlight for us! She was fantastic, and hopefully we get to meet her again in our next trip!
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Oct 27, 2024
Dear Guest, thank you so much for choosing MIMARU Tokyo Shinjuku West during your latest trip to Japan, and for taking time to leave us a review. We are pleased to hear you enjoyed your stay with us! We hope you had a comfortable stay with your family. While being far from the busiest areas of Shinjuku, our hotel is located in a central area with easy access to restaurants and major train lines. Also, we would like to thank you for your kind compliments to our staff. We have reported your comments to them. Again, thank you so much for choosing us. It was a pleasure to host you, and we look forward to welcoming you again soon! Best regards, Front Desk Team-C
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This was the second Mimaru Aparthotel that we stayed at this visit to Japan. The location was walking distance from Shinjuku Station but away from the noise and lights of the centre of Shinjuku. Comfortable beds and cleans rooms. Great shower. Friendly and welcoming staff. We really enjoyed our stay here.
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Date of stay: April 2024Trip type: Traveled with family
Room Tip:It’s always busy around the station. There are walking subway entries very close by; good for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Apr 10, 2024
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. The whole staff was glad about your compliment of our service and also for sharing that you had a great stay at our hotel. We are also located a little distant to the station so we the guest can stay far from the crowded and busy station. We would like to thank you for taking the time to post a review. We will do our best to improve more so that you can stay comfortablly on our hotel. We hope to see you again on your future travels here. Best regards, The front desk-H
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A great apartment hotel for a family of 5 pax. No wonder it is frequented by many Singaporeans. Great location though it is a 15 minute walk from Shinjuku station. Easy to connect to everything everywhere. If you book one year ahead you get really good deals. The only downside was that there was only one bathroom for a family of 5 but we opted for this for the convenience of being close to Shinjuku stations. There are other Mimaru hotels with 2 bathrooms in a less Central location. The lighting in the room is very well done also. Service staff at the counter are really very helpful and all speak English.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Bring along rubber gloves if you plan on using utensils. It’s about a 15 minute walk from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Dec 8, 2023
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. The rooms of the hotel are designed spaciously so that you can relax as if you were at home with your family. The rooms are about 40 m2 or bigger, and equipped with a dining space and a kitchen. The bathroom and toilet are separated as well. The hotel is a 10-15 minute walk from Shinjuku, and there are convenience stores and restaurants in the area. In addition, the hotel is located in a quiet area so that you could relax and enjoy your stay. We apologize for any inconvenience regarding the number of bathrooms. We will do our best to make your stay as comfortable as possible. The whole staff was glad to hear your compliments about our service. We look forward to having you again. The front desk-HA
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It is 10 minutes from the insane part of SHINJUKU station, so it's really wonderful to be close but not besieged with all that hyperstimulation. The walk is easy as it is on a main street, so you can’t get lost. Like the other MIMARUs we stayed at, this was fairly new and wonderfully clean. The lay-out is really nice as all 4 of us had some privacy. It was roomy for a sitting area, dining set, and a small kitchen (well-stocked, although we didn’t use). No view but we were on the second floor. The beds were comfy, and the kids each had a large bunk berth (probably bigger than a capsule hotel, yet had lighting and USB inside). Any family who prizes having a good bed (you are going to need it after all the walking in Tokyo) would have a really good stay.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded May 9, 2023
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. Our rooms are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. This enables us to make your stay with family and friends more comfortable. Because there is a pedestrian bridge next to the room, we use frosted glass in the room. This is to protect the guest's privacy. Sorry for the inconvenience it may caused. We look forward to having you again.
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I’m well travelled in Japan and has stayed in different hotels but never experienced such a comfortability with spacious rooms before. Mimaru Shinjuku has got the most spacious apartments with all the furnitures and amenities. If you want to enjoy a quite time with your partner or family in bustling Shinjuku this is the right place. I enjoyed the night view of lively Shinjuku being in the 11th floor and it was an amazing experience. The kitchen was well equipped where you can prepare a decent meal, bathroom was totally comfy with luxurious bath wear and if you’re taller in height you will never struggle taking a shower like most other hotels in Japan :) Diverse front staff were welcoming and friendly. Check in and check out was smoothly done and they will give you directions either in Japanese or English without making you confusing :)
If you need to enjoy your stay in a cozy apartment at a affordable price, this is the best hotel.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at MIMARU TOKYO SHINJUKU WEST
Responded Sep 22, 2020
Dear an631, Thank you for staying with us and leaving a positive review. We are very glad to know that you are satisfied with our hotel. MIMARU Hotel is one of the biggest hotels here in Tokyo in terms of room size so it can accommodate 4 Adults and 2 children below 6years old plus you have your own kitchen if you want to make your own food. We also put a lot of effort into the design and furniture of the room, so we are happy to receive such nice comments about it! Also, we are happy that our staff was able to help and assist you. Thank you so much for your kind words and we hope to see you again next time on your next trip.
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MIMARU TOKYO SHINJUKU WEST - UPDATED 2024 Condominium Reviews & Price Comparison (Nishishinjuku, Japan) - Tripadvisor
Frequently Asked Questions about MIMARU TOKYO SHINJUKU WEST
Which popular attractions are close to MIMARU TOKYO SHINJUKU WEST?
Nearby attractions include SAMURAI Sengoku Photo Studio Samurai (0.4 km), Tokyo Metropolitan Government Building Observation Decks (0.4 km), and Tokyo Metropolitan Government Buildings (0.4 km).
