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Cross Hotel Osaka

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15-5-2 Shinsaibashisuji, Chuo, Osaka 542-0085 Osaka Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (948)
Room & Suite (292)
Dining (52)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cross Hotel Osaka
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 174 hotels in Chuo
Location
Cleanliness
Service
Value
Travelers' Choice
Providing 229 guestrooms including 2 suites, CROSS HOTEL OSAKA is located on the famous Midosuji Street in the heart of the entertainment district of Osaka Minami. It is 54 kilometers from Kansai International Airport and 16 kilometers from Osaka International Airport Itami. We are also just a short walk from Subway and Nankai Namba Station. Easily accessible to Dotonbori, there are plenty of restaurants, shops, bars, and theaters in the area. Guests can dine at any of the on-site restaurants which serve delicious Western and Japanese cuisine. CROSS HOTEL OSAKA is a definitely ideal base for travelers who want to enjoy the nightlife and explore the bustling commercial area of Osaka Minami.
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Full view
Property amenities
Valet parking
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Baggage storage
Concierge
24-hour front desk
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Currency exchange
Non-smoking hotel
Shops
Umbrella
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Chinese, Japanese, Korean

Location

Full view
100Great for walkers
Grade: 100 out of 100
3455Restaurantswithin 0.5 km
324Attractionswithin 0.5 km
1899Reviews70Q+A98Room tips
Traveler rating
  • 1,051
  • 656
  • 137
  • 32
  • 24
Time of year
Traveler type
Language
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  • English
Popular mentions
CJAmore wrote a review Mar 2020
Winchester, Massachusetts93 contributions84 helpful votes
We enjoyed the location as it was close to the main Dotonbori area. The room was very large and roomie. Unfortunately we didn’t find it to be the cleanest room. We arrived early to check in and our room was not ready. We stuck around for 1-2 hours before they were able to let us enter our room. Feel and atmosphere for the hotel was very cool and modern.
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Date of stay: September 2019
Location
Cleanliness
Service
2 Helpful votes
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Response from CROSS_Osaka, Manager at Cross Hotel Osaka
Responded 16 Mar 2020
Dear Valued Guest, Thank you very much for your recent stay at Cross Hotel Osaka. We are very happy to hear that you liked our spacious room, this atmosphere and this hotel location. As this is the heart of Osaka city, we believe that you find this place as the most convenience place for shopping or eating and even sightseeing. However, we are very sorry to hear that our room was not the cleanest one. We will share your feedback among hotel staff and it will be considered as top priority of our task. In addition, we sincerely apologize for keeping you wait about 1-2 hours before checking in. Please be informed that our official check out is at noon, and it could take sometimes to make the rooms ready. Thank you very much for taking your precious time to share your feedback, and we do hope that there is another opportunity to welcome you back to Cross Hotel Osaka in the near future! Sincerely yours, Cross Hotel Osaka
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alfaro jimenez wrote a review Mar 2020
Morocco, Indiana4 contributions7 helpful votes
i love this hotel. ive been here twice. hopefully you dont change. love the room and location. i got it at a bargain price too. hopefully i get the same rate or even better next time i went during the corona virus outbreak so i guess they slashed of the price. love your rooms
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Date of stay: February 2020
Value
Service
Sleep Quality
2 Helpful votes
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Response from CROSS_Osaka, Manager at Cross Hotel Osaka
Responded 9 Mar 2020
Dear Valued Guest, Thank you very much for choosing us again to stay at Cross Hotel Osaka. We are very delighted to hear that you love our newly renovated room and the hotel location, so we believe that you had great experiences to take the advantage of this location for shopping, eating and sightseeing. Thank you very much for sharing your comments, and we hope there is another opportunity to welcoming you back again at Cross Hotel Osaka in the near future. Warm regards, Cross Hotel Osaka
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kiat_tan wrote a review Feb 2020
Singapore, Singapore15 contributions11 helpful votes
The hotel is very understanding in accommodating to guests’ request and able to exercise flexibilities when they can (especially the reservation team) I will stay here again when I am going to Osaka!!
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Date of stay: February 2020Trip type: Traveled with family
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Response from CROSS_Osaka, Manager at Cross Hotel Osaka
Responded 9 Mar 2020
Dear Valued Guest, Thank you very much for your recent stay at Cross Hotel Osaka. We are happy to know that you were satisfied with our service especially by our reservation team. Your comments are much appreciated and your feedback will help us improve the standard of facilities and services offered to all our guests. Thank you very much for spending your precious time to share your comments, and we are very much looking forward to welcoming you back again to Cross Hotel Osaka if you have any chances to visit Osaka. Kind regards, Cross Hotel Osaka
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P_Aldrich2013 wrote a review Feb 2020
Reading, United Kingdom156 contributions84 helpful votes
This hotel has a fantastic location, close to Dotonbori and Shinshaibashi, so surrounded by shops and restaurants. It's also a short walk to Namba station if, like us, you are taking the train to the airport at the end of your stay. The room was spacious with comfortable beds and a good bathroom. Oddly there was nowhere to lay a suitcase, so we ended up using the chair and sofa for this purpose. There is a large buffet for breakfast, but in places it seemed oddly laid out so we struggled to find some things, however the staff were very helpful if you asked them. Some of the items on the buffet (and the extras you could order from a card) were an interesting interpretation of what was listed. The first day I went for the pancake with maple syrup. While what arrived was quite palatable it resembled a small sponge cake. My friend declared the scrambled egg inedible and we stuck with what we could see on the buffet thereafter.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from CROSS_Osaka, Manager at Cross Hotel Osaka
Responded 14 Mar 2020
Dear Valued Guest, Thank you very much for your stay at Cross Hotel Osaka. We are very glad to hear that you were satisfied with the hotel location and the room facilities. However, we are very sorry for the inconvenience caused to you that you could not open your suitcase properly. Please let us know if there is anything we could assist during your stay next time. Regarding breakfast buffet, we will share your comments, and then they will be considered as our future tasks. Thank you very much for taking your precious time to share your experiences. We sincerely hope we will get another chance to welcome you back to Cross Hotel Osaka in the near future. Kind regards, Cross Hotel Osaka
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Carol Liew wrote a review Feb 2020
Singapore, Singapore6 contributions5 helpful votes
The thing we love most about this hotel is its great customer service! They have wonderful concierge service with staff speaking fluent English. All the hotel staff provide exceptionally wonderful service! I just could not praise them enough! We love the TABLES CAFE situated at the ground floor of the hotel. It is a place we visit daily during our stay either before we start our day or if we return to our hotel early. Their crepes and pancakes are fantastic! Also kudos to their housekeeping team for keeping our room clean and fresh! The hotel is within walking distance to Dotonbori and Shinsaibashi. It is also near Namba station which makes it convenient to travel to other places. Cross Hotel will definitely be my choice of accommodation when I visit Osaka again. Thank you for making our stay so wonderful and memorable!
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Date of stay: February 2020
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Response from CROSS_Osaka, マネージャー at Cross Hotel Osaka
Responded 12 Mar 2020
Dear Valued Guest, Thank you for choosing Cross Hotel Osaka and for taking the time to share your heart-warming feedback about your recent stay. We are delighted to know that our service from the staff could meet your expectations during your stay with us. Your comments have been shared with team and it is always very encouraging and more inspiring whenever we receive positive feedback from our valued guests. We will continue to make an effort to provide exceptional customer service and to make our guests' stay even more memorable.. If you will revisit Osaka in the future, we are looking forward to welcoming you back again in the near future. Kind regards, Cross Hotel Osaka
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PRICE RANGE
US$108 - US$350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
osaka cross hotel, cross hotel osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
229
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Frequently Asked Questions about Cross Hotel Osaka
Which popular attractions are close to Cross Hotel Osaka?
Nearby attractions include Dotombori District (0.2 km), Taste Osaka (0.4 km), and Kimono Photo Studio Wasabi Osaka (0.2 km).
What are some of the property amenities at Cross Hotel Osaka?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cross Hotel Osaka?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cross Hotel Osaka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cross Hotel Osaka?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Cross Hotel Osaka?
Conveniently located restaurants include Gyukatsu Motomura Namba, Hokuto Gems Namba, and GYOZAOH! Dotonbori Store.
Which languages are spoken by the staff at Cross Hotel Osaka?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Cross Hotel Osaka?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (6.4 km), Osaka Castle (3.0 km), and Osaka City Central Hall (2.6 km).
Is Cross Hotel Osaka accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.