This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
W Osaka is nestled in the fun-filled heart of Shinsaibashi, on Midōsuji Boulevard. Located in Osaka, Japan, reboot all your social needs at the electric nightlife scenery of Dotonbori just around the corner from our hotel. W Osaka seamlessly blends Japan’s celebrated cultural heritage with bold contemporary designs in a rarified milieu of playful chic and boundless luxury. Whatever you choose to do, now is your chance to live it up and soak it all in at W Osaka.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
While the W Osaka shines with its prime location and unique, stylish atmosphere, some guests suggest that the hotel's value for money falls short, highlighting overcrowded breakfasts and lackluster ambiance. In contrast, the hotel's cleanliness and luxurious amenities, including a modern spa and exceptional food, receive high marks.
Guests have called out the spacious and well-designed rooms for their comfort and city views. The service at W Osaka earns praise for staff professionalism and personalized care, although experiences do vary.
Location
Convenient
Atmosphere
Stylish
Rooms
Stylish
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
There are many luxury hotels in Osaka, yet this is one of the most balanced options.
While not as pricey as others, it has what one would expect from an upscale hotel. The rooms are spacious (by Japan standards), fancy and comfortable to stay in. The building, room and amenities (such as the room key and bathrobe) are well designed to be distinct among other W hotels. Sometimes W hotels can feel cheaper than other Luxury brands due to the materials being used, but everything here seems to be in high quality.
The biggest highlight is probably the amazing view in the corner rooms. If you can get one through room upgrade or certificates, that would be a lot of value. However, be aware that many loud vehicles would pass by on Midosuji in late night. It is not necessarily the fault of the hotel (perhaps rooms could be more soundproof), but that is a major source of noise at bedtime.
Breakfast here is among the best I have had in Japan, which comes with a lot of variety and high quality. Specifically, they were able to manage the large number of guests relatively well. I waited for about 5 minutes before getting a seat in their expanded breakfast area. The experience is similar during check-in (although I wish I had a seat while waiting). Perhaps not ideal, but definitely a lot better than other hotels, such as Mesm Tokyo with >1hr wait time.
Read more
Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Ferrara, Guest Services / Front Office at W Osaka
Responded Mar 9, 2024
Dear Coastal26946161521, Thank you so much for taking the time to write such a kind review. I am delighted that you enjoyed our room & design, that you loved our breakfast buffet and that the service you received from our team made you feel well looked after and comfortable. It was a pleasure having you as our guest and I hope that you will return soon for another W Osaka experience! Kind regards, Anna Ferrara Director of Rooms
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I recently drove down from Shiga to visit Osaka. We treated ourselves by staying at the W.
We were both amazed by the quality of the service in OhLaLa by Nicola and his team.
We also brought our dog, which the hotel staff helped accommodate. They really blew us away with our hospitality.
With so many hotels to choose in Osaka, it may feel overwhelming but given the location of the W, you can’t go wrong.
There are many things to do in the area and walking streets are full of fun shops and bars/restaurants.
We both can’t wait go back!
Read more
Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at W Osaka
Responded Aug 21, 2021
Thank you for sharing your amazing stay experience at W Osaka! It is a pleasure to know that you have had a fantastic and memorable stay experience with us. I've shared your comment with Nicola and his team!! We look forward to welcoming you again soon. All the best,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Amazing hotel in great location with cool vibes, funky lights and hip staff. We stayed on a “stay 5 pay 4” redemption rate, and successfully used our annual SNA to get upgraded to the mind blowing corner suite on the 21st floor with skyline views. Absolutely amazing and unforgettable experience
Read more
Date of stay: June 2023Trip type: Traveled as a couple
Room Tip:Try and get a room up on a higher floor to take advantage of the stunning views. The green matcha...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Ferrara, Guest Services / Front Office at W Osaka
Responded Jul 1, 2023
Dear Cariocaseb, Greetings from W Osaka! Thank you for your very kind compliments which are much appreciated. I am so glad that you loved our W style and decor, our location and that our staff looked after you so well making your stay an unforgettable experience! I hope we will have the chance to welcoming you back soon! Kind regards, Anna Ferrara Director of Rooms
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…which is not always the case for W hotels. However this one is a happy exception and it’s stunning inside and out. My room was one of the best-looking, most comfortable ones I have ever had the pleasure of staying in, with loads of awesome design features like the Osaka cartoons in the cupboards and the breakfast bar/desk but the window. Lovely bath and shower too. The swimming pool/spa floor is simply stunning, like a work of art. Truly, it’s an amazing place to unwind for a while. Breakfast is really good too and the location is ideal, plus it has helpful accommodating staff all over the hotel. All in all, a superb hotel.
Read more
Date of stay: June 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently had an unfortunate and negative experience during my stay at W Osaka Hotel. One of the major reasons why I chose this hotel for our family vacation was its promising amenities, particularly the pool.
The denial of access to the pool for my child was a significant letdown, as it directly impacted our family's enjoyment and relaxation during our stay. We had specifically selected this hotel with the expectation that my child would have a fun and memorable time at the pool. To our dismay, we were informed of this policy only upon reaching the pool area, leaving us feeling misled and frustrated.
Adding to our negative experience was the demeanor of the duty manager. I found the duty manager to be cold, unresponsive, and seemingly disinterested in addressing our concerns. Their robotic and detached attitude was disheartening, as I had hoped for some empathy and understanding regarding our situation. Unfortunately, their lack of assistance only amplified our disappointment and left us feeling disregarded as guests.
I would strongly advise fellow travelers, especially those with kids, to stay away from W Osaka Hotel. Their lack of transparency about pool access for children and the unhelpful behavior of the duty manager make it a less than desirable choice for a family vacation. I expected more from a reputed hotel like W Osaka and this experience has left a lasting negative impression.
Read more
Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Ferrara, Guest Services / Front Office at W Osaka
Responded Aug 29, 2023
Dear SJLTravellerExpert, Greetings from W Osaka! I am very sorry to hear your disappointment about the fact that your child was unable to use the pool; I can confirm that to ensure that we are fully transparent with our guests, our pool policy is available in our official and third-party websites clearly mentioning that the access to the pool is allowed from 16 years old. I am very sorry that you felt that our staff did not deal with the situation appropriately. I hope we will have the opportunity to serve you again in the future. Kind regards, Anna Ferrara Director of Rooms
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 3 nights while traveling with family. The hotel is located within mins from the busiest shopping area in Osaka. Lots of luxury brands around.
The breakfast buffet price is quite steep (4800 JPY per person) for those without Bonvoy privileges. The selections were great and service was good (as one would have expected at that price point), but I am not sure if I’d be willing to pay out of pocket daily for family when there are lots of restaurant choices nearby.
Upgraded to a large corner suite with Bonvoy certs and thoroughly enjoyed the space. Very spacious room and all the amenities were on point.
Did not get to try out the pool as it was for 16 yrs old and up and was traveling with kids.
Overall a great stay. This hotel definitely live up to the W standards.
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Ferrara, Guest Services / Front Office at W Osaka
Responded Sep 26, 2023
Dear mcmug2002, Thank you so much for taking the time to write such a kind review. I am delighted that you found our location so convenient, that you loved our breakfast buffet and that the service you enjoyed our suite & amenities. It was a pleasure having you as our guest and I hope that you will return soon for another W Osaka experience! Kind regards, Anna Ferrara Director of Rooms
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked On points and requested for suite night award I am titanium member so for upgrade to suite room This hotel is new in Osaka building is very simple black glass you can find easily
You feel in a different world since you cross the entrance. Color full atmosphere check in lobby is not on 1st floor
I got suite room that’s is really cool nice view of Osaka city and Midosuji street. You can enjoy the view from your bath tub. All staff are very helping and polite.
In the end miring buffet breakfast was excellent highly recommended hotel
Read more
Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at W Osaka
Responded Feb 26, 2022
Dear Ali-Japan, Thank you for sharing your amazing stay experience at W Osaka. It is a pleasure to know that you have had a fantastic and memorable stay experience with us. We look forward to welcoming you again soon. All the best,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is spectacular! Walking distance from big brand names to Dotonbori to local restaurants - you could go anywhere within a 10-min walking distance.
The hotel staff are extremely accommodating - our fridge was unfortunately not working in our original room so they upgraded us to a slightly larger room which was much appreciated considering our luggage size.
From lobby space to room, if you’re looking for a hip, chic, and modern hotel - this is for you. Love the architecture and colors surrounding this hotel - bound to make you feel young and trendy.
The best part would definitely be the breakfast buffet, they have got a quite a spread - from Japanese food to the usual American style eggs Benedict. You also got a great spread of fruit, bread, and pastries to enjoy with a nice cup of cappuccino or matcha latte.
The breakfast buffet staff were so welcoming - special shout out to Nao and Sau for being so kind to us, even preparing us some takeout drinks for our day-trip to Miyajima.
It’s only been the first night/second day but so far so good - will update if anything changes!
Read more
Date of stay: July 2024Trip type: Traveled with family
Room Tip:Definitely a very family friendly hotel - so if you’re looking for some quiet breakfast time, I...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
W Osaka is a great experience for a traveler. Especially if it’s their first time in Osaka. The reason being it is in a great location. Also, the W is a familiar brand with most travelers and W Osaka showcases ‘affordable luxury’ with a hip flair to a tee.
With that said, our stay in May is our second stay in 6 months. The rooms are nice sized but there leaves something to be desired in the bathroom. It’s a bit small with only one basin. The shower in the basic and corner rooms are great though.
The staff here are top notch. I heard them speaking multiple languages as well. The cleanliness of this place is top notch as well.
Although I love this hotel, I believe there are better bang for your buck hotels in the area that I would try in the future. One other point is, the location seems to be close to an area where people like to race their cars? It’s like really loud at night. People revving their cars while driving by.
If you want a safe, familiar brand, visit the W Osaka.
Read more
Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an enjoyable stay at the W Osaka. Our family shared a Wonderful room on level 21. Rooms here are much larger than the typical Japanese hotel room.
The space is designed efficiently with the bathroom by the entrance. Storage is neatly tucked away behind doors with a lovely Roblox type wall decoration. One of the highlights was probably the bar counter with the skyline view.
I liked the wooden access cards. Water was provided in aluminium cans. The service team here is very cool, and will not be overly friendly, which suits the vibe of this hotel.
Location wise, it’s not particularly close to the trains, but we like it because it allows us to enjoy the city.
If there’s a W hotel that represents the brand best, I think this might be it.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Chuo area.
PRICE RANGE
₱27,377 - ₱41,577 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsakaChuo
NUMBER OF ROOMS
337
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
