A new landmark hotel in Hakata,Fukuoka,the gateway to Asia. A hotel that combines the amazing convenience of being connected to Hakata Station as well as an Onsen Spa for a luxurious time and a new use of greenery,water and light.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We stayed on the 3rd day of our trip to Kitakyushu. Right in front of the Tsukushi exit of Hakata Station, the hotel is conveniently located directly to a subway station, has deluxe twin Japanese modern calm rooms, a large bathroom with a wash area, and plenty of amenities. In addition, I could enjoy the resort feeling while staying in the center of the city with a rooftop hot spring SPA and a natural hot spring inside, and there was a private elevator directly to the hot spring SPA that I could go with my guest room gown and slippers, so I could relax slowly. Breakfast was not a buffet but a choice of four different menus, but we were able to enjoy the view slowly and deliciously without having to walk around. However, I had asked early on to book a room with the best possible view on the upper floor, but although it was indeed an upper floor, the only regret was that I was shown a room with a less than flattering view (although I contacted the front desk and they changed it to Hakata Station on the 7th floor).
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with my husband for 2 nights as part of our 3 week Japan trip. We really loved this hotel - very conveniently located next to the train station which is ideal for exploring. The rooftop bar is lovely as is the outdoor onsen - I took advantage of hiring a swimsuit as I forgot to bring swimwear with me. We were unable to eat at the hotel as it was fully booked the evening we wanted to dine there, so would recommend making reservations as it appears to be popular. The room itself was a great size and everything was very thoughtfully laid out with all the amenities and gadgets one could need. I've stayed in 4 hotels as part of my Japan trip so far and this is top of the list. I would most certainly stay here again and highly recommend.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Make a reservation at the restaurant if you plan to eat there as it appears to be popular
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Nov 28, 2023
Thank you very much for choosing to stay at Miyako Hotel Hakata. We are delighted to hear that you had a comfortable stay with us. The hotel is easily accessible from Hakata Station, and our guests are pleased with the quality of our services. We hope you will visit Miyako Hotel Hakata again when you next come to Japan. We very much look forward to seeing you again. MiyakoHotelHakata RoomManager
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This was our first trip to Fukuoka, and we tried to find a five star hotel with a convenient location, and the Miyako hotel has it. From Fukuoka airport it is only two stops with the airport subway line to Hakata, and you can walk underground to it (maybe 200 meters), which is ideal, in particular on a rainy day. Check-in was quick and easy, staff speaks English quite well. The deluxe room we stayed in had a good size and was very, very clean. Breakfast room is a bit small for the size of the hotel, and you may have to wait to be seated a bit if you go during peak time (after 9 am it is no problem). The bar is not run very professionally and not really worth visiting, there is a lot of room for improvement; e.g. one evening we wanted to order a small bottle (0.375 l) of white wine which they had on the list, but it was not available, so we ordered the same wine by glass, which was also ok for us. Another evening we ordered two glasses of red wine; the waitress poured maximum half a deciliter in each glass (we thought we should taste it first) but wanted to walk away; I summoned her back and told her that this was a no-go. Somehow unwillingly she filled the glasses up to around 1 deciliter. All in all we had a very pleaseant stay and would return to the Miyako for sure.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Dec 18, 2024
Thank you for choosing Miyako Hotel Hakata for your stay. We are very honored to hear that you liked the bedding during your recent stay. The hotel is easily accessible from Hakata Station, and our guests are pleased with the quality of our services. All rooms in our hotel have separate baths and toilets. There is also a large washing area in the bathrooms. We are equipped for guests to have a relaxing time not only in the hot spring on the 13th floor but also in the guest rooms. We appreciate your valuable feedback regarding the bar. We will work with those in charge of that service to improve it moving forward. We will make every effort to improve our services so that when you return to Fukuoka, we can provide you with even better hospitality than we did this time. We very much look forward to seeing you again. Miyako Hotel Hakata Rooms Manager
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This is the worst stay I've ever experienced in Japan.
I just stayed there for three days.
There are suspected blood stains on the curtains and chairs at the end of the bed in the room (Room 708)
The next day, I found that a very small essence next to the foot washing plate flew away. I suspected that the cleaner accidentally dropped it.
The manager of the cleaning department has been saying that he can't find it and is right.
Unless I can provide proof that I have something inside.
Otherwise, no responsibility will be paid.
This kind of attitude is completely unacceptable.
A word of advice
Please take care of all your belongings when you check in.
It's better to take photos of all your belongings to prove that you have brought them in.
Otherwise, if you lose anything, they won't be responsible!
It was the third night of entering the hot spring that day.
The staff suddenly asked me if I had a tattoo.
I just said no.
As a result, when I entered the locker room
An employee immediately entered.
Pretend to do something else on the surface.
But I think he wants to check my body.
It's really bad to treat guests like this.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Oct 3, 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka. Despite your kind choice of our hotel, we sincerely apologize for any inconvenience caused by cleaning. And ss per your comment, we are very sorry to hear that your room was not cleaned properly. We will look into the cause and take action to fix it with all due haste. We are aware that your stay this time seemed unsatisfactory to you. We are very sorry. Our entire staff will review our services once more to improve them. We will make every effort to improve our services so that when you return to Fukuoka, we can provide you with even better hospitality than we did this time. We very much look forward to seeing you again. Miyako Hotel Hakata Rooms Manager
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Stayed there for three nights before completing my trip to Fukuoka. The superior twin room on the eleventh floor was spacious, clean and well maintained. Bathtub was of a good size. There was an elevator specifically for going up to the public bath / pool on the thirteenth floor. Restaurant ‘Somewhere’ where breakfast is served is also on the thirteenth floor but is not accessible from the pool area. The restaurant offers a good view of the city. I found it most convenient that the hotel has an entrance at its basement which goes out to the underground level of Hakata Station, and is particularly close to the airport subway line. And that means you don’t need to cross the road or get wet when it rains if you want to go from the hotel to popular spots like 0101, Hankyu, Hakata Bus Terminal, etc.
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Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Jan 2, 2025
Thank you for choosing to stay at Miyako Hotel Hakata. We are delighted to hear that you had a comfortable stay with us. Our hotel is directly connected to Hakata Station underground, providing excellent convenience for smooth travel to any destination. We hope you will visit Miyako Hotel Hakata again when you next come to Japan. We very much look forward to seeing you again. Miyako Hotel Hakata Rooms Manager
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The perfect location to explore the city (which we liked very much) - a couple of minutes walk to access the train and subway and day trips across north Kyushu. Fukuoka is a great city base for exploring - for example we had a wonderful day trip to Nagasaki.
The hotel was of a very good standard, stylish, our room was excellent, and there was a pleasant spa.
Our only complaint was that we ended up queuing outside the breakfast room every morning, even during the “quieter” times.
But the blend of convenient location and smart hotel worked very well indeed. Recommended.
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Nov 7, 2024
Thank you very much for choosing to stay at Miyako Hotel Hakata. We are proud of our location, directly connected to Hakata Station and easily accessible from the airport, making it very convenient for stays in Hakata. We will continue to work hard to improve our services so that we can be the hotel of choice for all of you, so please stay with us again when you come to Fukuoka. Miyako Hotel Hakata Room Manager
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Last time I went alone for business. This time I went with my family. They put an extra bed in the upper corner on the corner floor. The location is excellent, needless to say, and it's convenient to go anywhere in Hakata. It was New Year's Day, but I was surprised to see people enjoying the heated pool. Breakfast was also individually prepared at the restaurant on the top floor, not a buffet, which was also an added bonus.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely welcome, spacious, clean and very comfortable room. We had a good 4 night stay here, on the fifth floor. For breakfast you have a choice out of two options, Japanese or American. I have food intolerances, which makes a set breakfast less attractive to me. The service was very lovely, though. As for the pool area, it has an onsen inside, and a small pool with seating area outside. In the end we only went to the outside pool once, because it was quite elaborate to get to and there were quite a few people going into the pool fully clothed (sports clothes), which felt a bit icky. Otherwise we had a great time on Kyushu, and this hotel is very conveniently located, right across from Hakata station and close to malls and restaurants.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Oct 15, 2023
Thank you for choosing to stay at Miyako Hotel Hakata. We were most delighted to read that you had enjoyed a comfortable and pleasant 4-night stay with us. Such kind words from our guests provide great encouragement and motivation to myself and our entire staff. The hotel is easily accessible from Hakata Station, and our guests are pleased with the quality of our services. We will continue to strive to provide a comfortable stay for all our guests. We look forward to welcoming you back soon. MiyakoHotelHakta RoomManager
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The hotel is in a great location across from the train station, where you can find everything you want or need (in addition to trains). The staff is superb; we cannot rate them highly enough, especially Nami, who could be the most helpful staff member at any hotel we ever stayed at. There was a nice pool and hot tub with an adjacent bar and restaurant, with views of the planes approaching the airport. The room was great, with lots of light and yet also automated shades for privacy, and a really great bathroom. The bed was good, too.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Ask for a corner room, such as those in the 09 stack. Though the view is just downtown buldlings,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Apr 18, 2023
Thank you for choosing Miyako Hotel Hakata for your stay. Conveniently located just a 3-minute walk from Hakata Station, our hotel is ideally situated for both sightseeing and shopping. We are pleased to hear that you enjoyed your stay at the hotel, both in your room and at the bar. Our staff will continue to work hard to improve our services to ensure that our guests have a pleasant stay. We look forward to seeing you again. Miyako Hotel Hakata Guest Manager
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I used the Miyako for the first time a year ago. I returned this year because I found it to be a really fine hotel and located very conveniently just across the street from Hakata station. This year it was a staff member who absolutely, totally amazed me.
When I checked out this morning, the front desk lady politely asked if I was going home today. I told her that first I'd be going to Osaka for a few days, then home. I also told her I loved her hotel and that I'd be back. In turn, she said he looked forward to seeing me the next time.
When I got to the station, there was about 20 minutes to departure when I realized I had left my AirPods in my room. I raced back and got a key from the same woman to get back into the room and search. The staff had already started cleaning, and no AirPods were to be found. I returned the room key, thanked the lady, confirmed my email address in case they were found, and rushed off to catch the train.
About 2 minutes before my train was to leave, that same wonderful woman found me standing on the Shinkansen train platform with my AirPods in her hands! She had only a handful of minutes, to locate my device, run to the station, get through ticket gate, guess what train I might be on, and guess the car I might be riding on.
The hotel is a really good one. Even more, their kind and thoughtful people go way, way, way beyond what anyone could expect. I will tell this story over and over again -- prefacing my remarks with "You won't believe this..." and ending with "This would only happen in Japan."
I am a Miyako Hakata customer for life. And I can't wait to thank her a second time on my next visit to Fukuoka.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:You cannot beat the hotel for quality and location. The staff is simply amazing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 博多 都ホテル, Marketing at Miyako Hotel Hakata
Responded Nov 28, 2023
Thank you very much for choosing to stay at Miyako Hotel Hakata. We are very pleased to have been able to assist you on your wonderful trip. We are also very honored by your warm words to our staff and that you will definitely return. We will make every effort to improve our services so that when you return to Fukuoka, we can provide you with even better hospitality than we did this time. We very much look forward to seeing you again. MiyakoHotelHakata RoomManager
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There are more places to choose from in the Hakata area.
PRICE RANGE
₱12,593 - ₱18,601 (Based on Average Rates for a Standard Room)
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakata
NUMBER OF ROOMS
208
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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