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Traveler (212)
Room & Suite (47)
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Laundry Service
Self-Serve Laundry
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (540)
Filter reviews
173 results
Traveler rating
125
37
10
1
0
Traveler type
Time of year
LanguageEnglish
More languages
125
37
10
1
0
Show reviews that mention
All reviewsbunk bed roomtaipei main stationwalking distancegreat locationpepper potyour luggagesufficient spacethe hotel is cleanairport traincomplimentary watercoffee machinecomfortable staycold weathergreat facilitiesmini fridgeenjoyed my staysolo traveller
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1 - 5 of 173 reviews
Reviewed 2 weeks ago

Not relaxed whatsoever !!! as I have to be very cautious when moving around within the room, especially in the washroom or getting bumped onto walls. I was granted a so-called upgrade upon checking in and a room with a bunk bed was assigned. Not...More

Thank albert5640
Response from RelaxClubSupervisor, Hotel Relax V * Natasha Yang at Hotel Relax 5Responded 1 week ago

Dear valued guest, Thank you for choosing Hotel Relax. Guest's benefit is always on the top of our list so we listen carefully to our guests needs and are always open to suggestions. Once again, thank you for choosing Hotel Relax and I hope you...More

Reviewed 4 weeks ago via mobile

This is a fantastic hotel. Nicely located at the shopping center. Lots of restaurant to eat. Hotel is clean and tidy. Service is excellent and polite and helpful. I am sure will come and visit this hotel again.More

Thank Eva L
Response from RelaxClubSupervisor, Hotel Relax V * Natasha Yang at Hotel Relax 5Responded 4 weeks ago

Dear valued guest, Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have...More

Reviewed 4 weeks ago via mobile

This is my second stay at the Hotel Relax chain in Taiwan, previously having stayed at Hotel Relax II . Inspired by a great experience back then, I saw a new Hotel Relax V available and decided to try. I was not disappointed at all...More

Thank wandermust2018
Response from RelaxClubSupervisor, Hotel Relax V * Natasha Yang at Hotel Relax 5Responded 4 weeks ago

Dear valued guest, Warmest greetings and thank you for sharing your experiences at Hotel Relax with all TripAdvisor enthusiasts. We strive to provide excellent and caring service to all our guests and I am glad to read we have exceeded your expectations. Thank you once...More

Reviewed 17 July 2018 via mobile

Recommended by a friend. Love the cleanliness of the room and hope the standard will be maintained throughout. The room is small but adequate for a comfortable stay. Wonderful team to make the whole stay enjoyable. This hotel will be my first choice for the...More

2  Thank kcosyter
Response from RelaxSupervisor, 經理 at Hotel Relax 5Responded 4 weeks ago

Thank you for this hearty review. As a hotel known for passionate crew, it is our mission not only to provide good service but also to deliver hospitality. It is extremely fulfilling to know you have enjoyed your experience with us. Hope to see you...More

Reviewed 30 June 2018

The hotel is located at a very convenient spot — within walking distance from the subway station. The room is VERY small indeed but there were mirrors to create an illusion of a bigger space. Everything we needed was there: huge bed, comfortable pillows, thick...More

2  Thank Xiaohan C
Response from RelaxSupervisor, 經理 at Hotel Relax 5Responded 4 July 2018

Dear Guest: Greeting from Hotel Relax V. Thank you for taking time to give us some advice. We regret to hear any inconvenience caused during your stay. As receiving your review, we immediately informed all relevant departments to make further improvement. Once again, we very...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$32 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$32 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Photos
Traveler (212)
Room & Suite (47)
Questions & Answers
Ask a question
Cecilia C
27 May 2018|
AnswerShow all 2 answers
Response from Swee Leng F | Reviewed this property |
Yes, there are lifts.
1
Vote
Jeantankh
17 April 2018|
AnswerShow all 2 answers
Response from sheilar2017598 | Reviewed this property |
Nope we do not flush the toilet paper in the toilet bowl instead we threw it in the trash bin.. the toilet bowl of Hotel Relax 5 is automated with water sprinkler and seat warmer same with Japanese hotels
1
Vote
Vy L
23 February 2018|
Answer
Response from RelaxSupervisor | Property representative |
Dear guest, The nearest exit from Airport MRT is Exit 5. And the from Taipei MRT is underground mall EXIT Z10. But if you come here with luggage, we'll suggest you go out from Z4 (with elevator) . Thanks
1
Vote
Google Translation
Room Tips
"Higher floor"
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"High floor"
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"Be aware that there are multiple "Hotel Relax" locations all in the same area. I specifically..."
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"Please manage your expectation of the room size, especially when you have a double/twin booked."
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