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The Wen Wan Resort Sun Moon Lake

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No.139 Zhongxing Road, Shueishe Village, Yuchi Town, Yuchi 555 Taiwan
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 40 hotels in Yuchi
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Yuchi? Then look no further than The Wen Wan Resort Sun Moon Lake, a luxury hotel that brings the best of Yuchi to your doorstep.

Rooms at The Wen Wan Resort Sun Moon Lake offer a flat screen TV, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

Room service, a concierge, and a rooftop terrace are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to The Wen Wan Resort Sun Moon Lake, free parking is available.

Close to some of Yuchi's most popular landmarks, such as Wen Wu Temple (1.3 mi) and Ci'en Pagoda (1.7 mi), The Wen Wan Resort Sun Moon Lake is a great destination for tourists.

When you’re feeling hungry, be sure to check out The Lalu Hotel-The Oriental Brasseries, Crimson-Fleur de Chine Hotels, and Xiang Xi Restaurant, which are some Asian restaurants that are popular with locals and out-of-towners alike.

Should time allow, Longfeng Temple and Rihyue Fountain are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at The Wen Wan Resort Sun Moon Lake as you experience everything Yuchi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Center with Internet Access
Parking
Wifi
Hot tub
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Rooftop terrace
24-hour security
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Modern
Languages Spoken
Chinese, Japanese

Location

Full view
84Good for walkers
Grade: 84 out of 100
17Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
1354Reviews3Q+A11Room tips
Traveler rating
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Most Recent
Daniel L wrote a review Dec 2020
Laguna Niguel, California217 contributions45 helpful votes
+1
We took the kids to Sun Moon Lake for Christmas weekend and stayed at The Wen Wan Resort. Let's start with the positives. The resort is in a great location. It's within walking distance to the pier where you can the boat across the lake. There are plenty of local shops to eat, snack, and rent bikes. The 11th sky patio offers a great view of the lake. The hotel is clean, the staff very friendly, and the rooms are nice and neat. The Average. The food at the hotel wasn't bad, but for a five star hotel the selection was pretty average. As a vegetarian the selections were even fewer. What made it worse was the breakfast spread was virtually the same selections. Another small compalint is how dark the room was. There just didn't seem to be enough lights. Plus, the lights where the toilet was may have been broken because it was super dark in that room. All in all, the kids had fun in the hotel and enjoyed the spa in the room. The service was good and everyone was very courteous and professional. The fact that this was a 5 star hotel raised our expectations, and unfortunately, some areas did not meet the expectations.
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Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hsinyu Shih wrote a review Sep 2020
Tokyo, Japan9 contributions1 helpful vote
+1
Hotel's Favorite
這次和家人來渡假,住的房型是行館套房,房間的空間很大,住起來很舒適。 而且從房間內就可以看到日月潭,不管是泡澡、在沙發上、在陽台都可以看到日月潭美景,真的是非常享受! 因為我們有帶嬰兒來,所以日月行館也幫我們準備了嬰兒床消毒鍋澡盆,覺得棒😆 The top hotel in Sun moon lake area. My experience was Family trip to the hotel with a new born baby. Stayed at executive room (行館套房), which was nicely decorated with a beautiful view of sun moon lake. Infinity pool is also a great place to chill at. The dinner was an average Chinese diner dining and the breakfast was buffet style which was above average. Due to Covid-19,the hotel has shorten the opening hour of pool and the air conditioning was not working at observatory. But to be fair, there were not much of tourists and we enjoyed emptiness of the hotel.
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chowfam3 wrote a review Jul 2020
87 contributions106 helpful votes
We were very excited to be staying at this hotel during a our visit to Sun Moon Lake after reading the reviews on this site. However, we were disappointed with what little service we received and the room, although luxurious (and we had a lovely view of the lake) needed some repairs to some of fixtures. The pool area is nice and offers a spectacular view of the lake. If you want the wow factor of the location, the rooms and view then this is the place for you. However, for the price we paid we expected the service to be part of that wow factor. 🤷🏻‍♀️
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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M09876 wrote a review Dec 2019
Yuchi, Nantou15 contributions1 helpful vote
+1
It has been long time we did stay overnight in Sun Moon Lake. We choose The Wen Wan Resort for our family vacation because the quality of the service. The view was fantastic. There path around the hotel are enjoyable after dinner and in the day time.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chienjen wrote a review Nov 2019
2 contributions
It is a nice place for our coming and pleasures .l came here on November.Now I stay in the room due to the rule of writing at least fifty words about the experience of luxurious tour.l want to complain the unpleasant rule ,but l must obey because I want the gift from the hotel.這個地方不太人性化,雖然規定要五十個字來描述住宿的經驗,啊,已經用英文寫了,竟然不算數,甚至連阿拉伯數字也不算!
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Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bix C wrote a review Oct 2019
Taipei, Taiwan3 contributions1 helpful vote
We stayed here two nights during the week. When we checked in, we were greeted by Steven, who gave us a tour of the lobby and grounds, and explained the historical significance of this site. The view from the room is amazing, and there is hot spring water piped directly to a large tub. It's a short 5 minute walk down the hill to the town and boat pier, but there is also a shuttle bus if you don't feel like walking. They gave us drink coupons for the bar, and when they heard it was my birthday they brought a nice small cake to my room. The master switch that other reviewers grumble about - if that is the kind of thing that bothers you, then better you stay at the $400/night hotel next door.
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Date of stay: October 2019
Value
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Service
Room Tip: Ask for a room above the 3rd floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SeeTheWorld wrote a review Oct 2019
Berlin, Germany8 contributions
An absolute highlight in this Taiwan tour! The location of Wen Wan Resort is fabulous with bird views of the Sun Moon Lake. The in-room hot spring tub is wonderful when you unwind with such breathtaking views. The service is authentic and friendly. All in all a must visit when you are in Taiwan!
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alice wrote a review Sep 2019
1 contribution
The service is awful. The curtain in the room has the mold on it. And the light induction is poor. Personally, I won’t choose this resort again. 服務不太好 預訂日式簡約房型結果給了峇里島風 房間電燈感應不好 開關須來回按壓多次 窗簾上面有許多黑點 似乎是發霉的痕跡 個人來說不會想再來了 高級飯店有很多 沒有住過cp值這麼低的
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wanghwa L wrote a review Aug 2019
Fremont, California5 contributions
The only two things I liked about the hotel were the view and the hot springs in the room. The rest I would not say it was category 5 hotel. The decor in the room was quite outdated. Like one viewer mentioned, the main switch controlled all the power in the room including the washlet toilet and night nights. This making sleeping in a darker room impossible. We also noticed some of the drawers were not very clean. The breakfast buffet was free but was mediocre. The staff was OK. We had the feeling they were there just to get the minimum done to get by. With everything we experienced, this hotel was over priced.
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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classybetroth wrote a review Jun 2019
20 contributions2 helpful votes
This is a great place to stay. The view that looks out to the lake is spectacular, and you get to enjoy all this from the comfort of your own private bathtub. The hotel is everything you can expect of this price range, infinity pool on the top floor, lake facing balcony, and even extra HDMI cables on request that let you connect your laptop to the TV (this means Netflix on the TV when it's pouring rain out!). The staff is friendly, attentive and helpful. The breakfast buffet is pretty good quality, it's open from 7 until 11am, and you can come and go as many times as you want. (It's worth the extra few euros to get the breakfast package) All in all, this is a great place to stay and we can definitely recommend!
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Date of stay: June 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$449 - US$539 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanNantouYuchi
NUMBER OF ROOMS
92
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Frequently Asked Questions about The Wen Wan Resort Sun Moon Lake
Which popular attractions are close to The Wen Wan Resort Sun Moon Lake?
Nearby attractions include Sun Moon Lake Shuishe Wharf (0.3 km), Longfeng Temple (0.4 km), and Hanbi Trail (0.2 km).
What are some of the property amenities at The Wen Wan Resort Sun Moon Lake?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Wen Wan Resort Sun Moon Lake?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Wen Wan Resort Sun Moon Lake?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Wen Wan Resort Sun Moon Lake?
Yes, free parking is available to guests.
What are some restaurants close to The Wen Wan Resort Sun Moon Lake?
Conveniently located restaurants include Starbucks, Old Papa Black Tea, and The Lalu Hotel-The Oriental Brasseries.
Are there opportunities to exercise at The Wen Wan Resort Sun Moon Lake?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Wen Wan Resort Sun Moon Lake have an airport shuttle?
Yes, The Wen Wan Resort Sun Moon Lake offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Wen Wan Resort Sun Moon Lake?
Yes, dry cleaning and laundry service are offered to guests.
Does The Wen Wan Resort Sun Moon Lake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Wen Wan Resort Sun Moon Lake?
The staff speaks multiple languages, including Chinese and Japanese.