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The Crystal Resort Sun Moon Lake

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No.3 Shueishalian Street, Rihyue Village, Yuchih Town, Yuchi 555 Taiwan
Lowest prices for your stay
$139
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Free cancellation until 08/23/22
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Traveler (168)
360
Panoramas (8)
Room & Suite (179)

About

#4 of 40 hotels in Yuchi
Location
Cleanliness
Service
Value
The Crystal Resort is a truly relaxing place enhanced by the clever use of crystal, glass and mirrors creating a bright, spacious feel that reflects the glistening waters of the lake.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Meeting rooms
Concierge
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet

Location

Full view
87Good for walkers
Grade: 87 out of 100
23Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
229Reviews4Q+A29Room tips
Traveler rating
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dudleybsmith wrote a review Apr 2020
East Lansing, Michigan10 contributions1 helpful vote
We very much enjoyed our stay here. Breakfast was very good, the staff friendly, and the area is a great place to stay on Sun Moon Lake. When we visited, tourism was way down due to Covid 19. We felt the hotel had all the needed safety protocols in place, and did not let the lack of guests reduce their level of service. It was everything we expect from a highly rated hotel. The village of Ita Thao has a lot of indigenous charm, and nearby attractions like the Culture Park and Gondola are worth a visit. There is some construction on the waterfront currently.
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Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Passport803993, Front Office Department at The Crystal Resort Sun Moon Lake
Responded 26 Apr 2020
Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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Anonymous855 wrote a review Apr 2019
Trabuco Canyon, California1504 contributions558 helpful votes
Our favorite hotel over a two-week visit to Taiwan. We loved the suites with the jetted tub, swivel tv, large windows and beautiful breakfast room overlooking the lake. The location was perfect for us as we don't like the crush of loud people and tour groups. Tip: It is unclear how to get across the lake when you arrive on the bus with your luggage but we bought the lake pass and took the ferry across.
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Date of stay: April 2019
Rooms
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Passport803993, 前檯 at The Crystal Resort Sun Moon Lake
Responded 20 Apr 2019
Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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Gabriel P. Shih wrote a review Apr 2019
Taipei, Taiwan101 contributions34 helpful votes
位於伊達邵,距離日月潭纜車站只800公尺,很適合當旅遊的基地。晶澤別館單純客房,一樓是飲料店,有點雜亂,也沒窗外景色,但設施與晶澤會館共用。櫃檯出售優惠渡船一日票,提供有用的旅遊訊息,早餐豐富,價格合理,房間舒適有設計感,整體而言還是推薦。 The Crystal Inn is located in Ita-Thao with 800 m distance to the rope way of Sun-Moon Lake. The price is reasonable, comfortable although there is no view for the window and the entrance is shared with a drink shop. However, the helpful staffs provide useful information and the hotel provides cruise day ticket with very good discount and the breakfast is good.
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Review collected in partnership with this hotel
Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Passport803993, 客戶關係經理 at The Crystal Resort Sun Moon Lake
Responded 7 Apr 2019
親愛的 貴賓 您好: 非常感謝您的評論,一樓飲料店將與主管討論改善空間,且別館為評價設計旅店,除了耀亮四人房有大面一點的窗戶(面相街道),其餘房型皆為小氣窗客房,如有機會也可入住晶澤會館的客房(部分房型面向湖景或街景),我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見。
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Dimitry O wrote a review Feb 2019
Rotterdam386 contributions249 helpful votes
Stayed here for one night - which in my opinion is good enough for sun moon lake. Great location - viewing the lake - nice staff and good breakfast. Very recommendable. As for food keep in mind that everything shuts down around 19h so be prepared.
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Date of stay: February 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Passport803993, 前檯 at The Crystal Resort Sun Moon Lake
Responded 15 Feb 2019
Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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travel-bitten-shark wrote a review Feb 2019
Singapore, Singapore238 contributions107 helpful votes
The room was clean, and my kids loved the bathtub. It is also just right next to the night market - though the entire in general is very small - just 1.5 streets of food/ shops which close before 8pm. So the DVD rental was very useful in helping keeping the family entertained at night. The view of the lake at the breakfast area is beautiful.
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Date of stay: December 2018
Value
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Passport803993, 前檯 at The Crystal Resort Sun Moon Lake
Responded 4 Feb 2019
Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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thefortA wrote a review Jan 2019
London, United Kingdom98 contributions75 helpful votes
So we like 4-5 star hotels but the 2 hotels that we really liked around Sun Moon Like but they were way out of our price range unfortunately so we settled with The Crystal, a fine looking 4-star property. Our room is amazingly spacious with an outside terrace. The staff is friendly and very helping. But don't be fooled by the hotels 'we are part of luxury hotels' website. It looks a lot different in real like then shown. Although it is perfectly fine, do not expect a luxury property. It is outdated, bit run down 3-star hotel at best. One scary lift, not a real bar, restaurant closed, breakfast is meh, observervation deck is a joke, room decoration is outdated etc. I do not mind all this, but expectations looking at the website were a lot higher, so that leaves you disappointed. Staff is polite but the whole hotel needs a major upgrade to make it a 4-star hotel.
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Date of stay: January 2019
Value
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Passport803993, 前檯 at The Crystal Resort Sun Moon Lake
Responded 26 Jan 2019
Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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Bill T wrote a review Dec 2018
North Sydney, Australia260 contributions134 helpful votes
Sun Moon Lake in central Taiwan is a natural reservoir and lovely getaway from urban life. It's about 3-4 hours by train/bus or bus from Taipei. We visited the region on the recommendation of a colleague and enjoyed it tremendously. We picked the Crystal Resort from the reviews and images including on Tripadvisor and chose the coach directly from Taipei. From Shuishe visitors centre a local bus took us to Ita Thao, about 15 minutes drive (the alternative is the Ferry across the lake). The Crystal Resort is just across the road from the pier. Ita Thao is an aboriginal village with a mixture of new and old development, with the Crystal Resort being one of the new ones. It's a narrow building with three apartments per floor. Check in was polite and professional, and though the communication was in Mandarin, it became obvious that the staff did speak English (though I am uncertain to what proficiency). The suites are well proportioned with good sized balconies. The Lake View rooms looked over the lake and the town with balcony access, and I am not sure if the other rooms had similar or any views at all. The sleep comfort is superb. The bathrooms are large and include a spa bath enough for two adults. Ita Thao township has several food outlets and tourist shopping, but it is still a small village. The 7 Eleven was one of the largest and busiest shops in town. The aboriginal food seemed largely Chinese influenced, but still different, and very appealing. The ferry across the lake is a short ride (about 15-20 minutes), and connects back to Shuishe. You can walk in either direction around the lake very pleasantly, though it is likely to be an all day affair if circumnavigating. Highly recommend the Crytal Resort.
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Date of stay: August 2018
Location
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Only choose a Lake View room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Passport803993, 前檯 at The Crystal Resort Sun Moon Lake
Responded 10 Dec 2018
Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our service and room when you are staying. It's our pleasure to give you good service. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future. Best regards
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martinhelmantel wrote a review Oct 2018
Singapore, Singapore214 contributions94 helpful votes
The area around this hotel is pretty crowded. Many hotels/guesthouses on a small area. We stayed here for 2 nights what is pretty long, as there’s not so much to do. We had the family suite which was really nice. Free drinks in the fridge. The breakfast is really simple. Al least they offer free DVD’s to watch and a motorcycle shuttle to the car parking.
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Passport803993, Tracy at The Crystal Resort Sun Moon Lake
Responded 22 Oct 2018
★Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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VH1606 wrote a review Aug 2018
Ho Chi Minh City, Vietnam39 contributions52 helpful votes
It is very nice hotel - the one near Yuchi Boat Terminal - Sun Moon Lake Friendly and good service staff Location: can walk around the and enjoy the life in small town. Love this place, you can have the view of Sun Moon Lake
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Date of stay: November 2017
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 日月潭晶澤會館, MICHELLE at The Crystal Resort Sun Moon Lake
Responded 16 Aug 2018
Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
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singaporeguest2009 wrote a review Jul 2018
Singapore348 contributions99 helpful votes
This hotel is located right in front of the lake with beautiful views. The room is quite odd in the sense that there is no door separating the toilet, the bathroom and the bedroom. Instead, it is separated with partitioned curtains. Toilet bowl is very advanced tech, will flush automatically after you use it. Front desk staff is very helpful. As soon as you arrived at the hotel, will come out to greet you and check your details, and made sure that everything is in order. Their fitness centre is very small, seriously not really a fitness centre more like exercise area and children's play area, as weights and machines are missing. Breakfast buffet was not bad, got both Asian and Western selection.
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Date of stay: July 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Choose rooms facing the lake.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 日月潭晶澤會館, LUKE at The Crystal Resort Sun Moon Lake
Responded 24 Jul 2018
Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our service and room when you are staying. It's our pleasure to give you good service. In regards to the fitness center that you mentioned, we will certainly make it better. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future. Best regards
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PRICE RANGE
US$115 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the crystal resort sun moon lake hotel nantou
LOCATION
TaiwanNantouYuchi
NUMBER OF ROOMS
20
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Frequently Asked Questions about The Crystal Resort Sun Moon Lake
Which popular attractions are close to The Crystal Resort Sun Moon Lake?
Nearby attractions include Yidashao Pier (0.1 km), Xuan Guang Si (0.3 km), and Sun Fog Port (0.4 km).
What are some of the property amenities at The Crystal Resort Sun Moon Lake?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Crystal Resort Sun Moon Lake?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at The Crystal Resort Sun Moon Lake?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Crystal Resort Sun Moon Lake?
Yes, free parking is available to guests.
What are some restaurants close to The Crystal Resort Sun Moon Lake?
Conveniently located restaurants include Fu-beng Restaurant, Full House Resort Hotel Restaurant, and Magaidan.
Are there opportunities to exercise at The Crystal Resort Sun Moon Lake?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Crystal Resort Sun Moon Lake?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to The Crystal Resort Sun Moon Lake?
Many travellers enjoy visiting Wen Wu Temple (2.4 km) and Xuan Guang Si (0.3 km).
Does The Crystal Resort Sun Moon Lake have any great views?
Yes, guests often enjoy the harbour view available here.