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Silks Place Yilan

Traveler (574)
360
Panoramas (26)
Dining (103)
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere.
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
413Reviews
906Photos
7Q+A
21Room tips
Traveler rating
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Popular mentions
Yes, the price for a night stay isnt a joke. We stayed here for a night but my kids enjoyed. My 7yo loved all the cars and the hige play ground. Their michelin duck is really a must! I am not a duck meat fan but i enjoyed it! The breakfast area and the foods were with great
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Response from SPYmarcom, 公關經理 at Silks Place Yilan
Responded 6 days ago
Dea vv486, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. We all glad that your kid much enjoyed everything and had a FANTASY DAY with us. That's really nice family moment ! Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the near future.
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Service and environment at the hotel is excellent. Hotel is very child friendly with plenty of activities for them. If you book a room on the 8th or 9th floor, your child will be entitled to his/her own electric car for the duration of the stay. The corridors outside the rooms
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Response from SPYmarcom, 公關經理 at Silks Place Yilan
Responded 9 Dec 2018
Dear frenzy2111, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us. We strive to delight all family guests; we create "Movies Unlimited", "self-driving Volkwagen for staying over two nights" and more for family guests. Sincerely look forward to welcoming you back in the near future.
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This place is great for young kids, it has lots of activities that can keep children entertained for long periods of time. Driving electric mini vehicles round indoor tracks on a couple of the hotel floors, in house movie theatre, outdoor bouncy castle with large slides, etc.
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Response from SPYmarcom, 公關經理 at Silks Place Yilan
Responded 4 weeks ago
Dear dang79, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the near future.
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Service is good, staffs are helpful,activities and facilities for kids are excellent. However, the bed is really terrible. You can feel ANY movement, literally ANY movement, from whom slept next to you. Also, the decorations are old, you can see stains on the carpet. It does
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Response from SPYmarcom, 公關經理 at Silks Place Yilan
Responded 10 Oct 2018
Dear Tourist134937, Thank you for taking the time to provide us with your encouragement on kid-friendly activities and facilities. I have also taken note of your feedback on the bed and shared with our team to look into it. I look forward to welcoming you back in the near future.
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This hotel is kids heaven. Car tracks along the corridors. Bouncy castles and kids playrooms and kids cinema, free food and drinks Shopping centre downstairs with state of the art cinema that is free for guests pitched tent inside rooms huge pools family orientated
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Response from SPYmarcom, 公關經理 at Silks Place Yilan
Responded 19 Sep 2018
Dear Keith H, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the near future.  
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
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Can my girl (2y9m) play the ride at 8/F, bee bouncy castle?
Hi,thanks for asking. We advise adult accompany child under age 3. Thank you !
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Hello, Ellainsing, You could take Taoyuan International Airport MRT to Taipei Main Station and then take Kamalan bus to Yilan City or take train to Yilan Station. You will reach Yilan within 2 hours. Should you have any assistance, please do not hesitate to contact us, thank you!
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I don't think it's the same too. only 8th and 9th floor have the special theme room with tent and one of these 2 floors has the special feature of driving car back to the room.
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您好!若您手上持有住宿券可以來電0800-35-1234與我們訂房組聯絡.若是三大一小建議您訂兩大床比較舒適,但若選擇兩人房加床也是可以的,依您們的睡眠舒適度定義 感謝您 !
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"avoid rooms that are near the 'car' park - where kids get their cars from."
"Best for Kids"
"only rooms at 8/F & 9/F, the kids can drive at the hotel corridor and park outside the room"
"8th and 9th floor rooms are themed rooms that have direct access to the car tracks. Each room includes a complimentary car."
"It'd better not come in kids' summer vacation since it was a family-focused hotel."
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PRICE RANGE
US$311 - US$470 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanYilan City
NUMBER OF ROOMS
193
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