Novotel Phuket Kamala Beach
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118/16 Moo 3, Kamala, Kathu, Phuket 83150 Thailand
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Full view
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Room & Suite (486)
Dining (248)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Phuket Kamala Beach
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 50 in Kamala
Location
Cleanliness
Service
Value
Travelers' Choice
Located directly next to the white sands of Kamala Bay, Novotel Phuket Kamala Beach offers a little slice of paradise for visitors of Phuket. With its unique and quiet beachfront location, along with its close proximity to the hustle and bustle of Patong just 15 minutes away, this modern hotel provides the best of both worlds. Featuring 166 guest rooms, suites and villas, every space has been designed to present guests with modern and efficient room functionalities, while maintaining the full sense of relaxation and comfort for which the Novotel brand is globally renowned. When it comes to dining, the resort has something for every occasion, including an all-day dining restaurant that combines international and modern Thai cuisine, a unique rooftop bar with stunning views of the Andaman sea, a sports bar with big screen TVs and a pool table, as well as a swim-up pool bar. Also available is a gym, spa, kids club, conference rooms and complimentary shuttle service to Patong.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Thai
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
30Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
118/16 Moo 3, Kamala, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
See all nearby hotels
2270Reviews184Q+A100Room tips
Reviews
Traveler rating
- 1,246
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- 105
- 84
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Popular mentions
+1
Hi, this may be a old hotel but it's good not great. Menu has a small selection and after 10 days you get bored. There is no entertainment to speak of. It would be great if the roof top bar had some music. If you want complete piece and quite this is the place to come. Doesn't really cater for the young at all. MY flight isn't till 10.30 pm and have to check out at 12. They wouldn't even let me shower in a vacant room without paying for a extra night, that's really sad. I never got this treatment in any of the Bali resorts. customer service meh ! I doubt that I'll be back.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Kluaymai Tanthawisut, Marketing at Novotel Phuket Kamala Beach
Responded 1 week ago
Dear harikamengato, Thank you for taking the time to tell us about your experience at the Novotel Phuket Kamala Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will share your feedback to our team for the improvement, especially on the menu selection and services. However, we glad to know that you like our roof top bar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Phuket Kamala Beach Team
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+1
We have booked Novotel Phuket Kamala for our Test & Go day 5 (we have stayed here for 7 days is was a good moment indeed!). Hotel : Located at Kamala beach (40 - 45 minutes from HKT Airport). and the hotel have direct access to Kamala beach. Room & Amenities : We have booked Pool Villa (606). Room are nice with a good view but rooms & hotel are need to renovation or refreshment because you can see the maintaining is very poor, i.e. the floor, side walk, color of the building, lights outside, gym area etc. Our bedroom is missing bed light corner. Size of the room are perfect, Pool area is missing small table as well. However, view from the room and pool is stunning! (there is coffee machine, fridge, slipper in the room). Bar & Restaurant : There is pool bar, roof top (open only in the evening) must try here before the sunset. And the restaurant (same area for breakfast & dinner) with sea view (outdoor & indoor). Same as mention as above all the bar & restaurant need to be refreshment but service here is very good and Thank you to "Khun Aon" for such a good service at the dinner time. Breakfast : not many choices (food is nearly the same everyday) - there is eggs station, Thai food corner (food nearly the same everyday i.e. Phuket noodle, fried vegetable, rice congee (pork or chicken is everyday) some fresh fruits etc. but the food is tasty! Reservation - reception & staffs : Thank you for your assistance & all information you have provided to us during our stay & before arrival. Is was very helpful. Tips : Pool villa or Family pool villa (2 bed room) are recommended!…
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Date of stay: March 2022
Rooms
Location
Service
Room Tip: Pool Villa!
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1 Helpful vote
Helpful
Response from Kluaymai Tanthawisut, Marketing at Novotel Phuket Kamala Beach
Responded 4 Apr 2022
Dear terbtoh, Thank you so much for your wonderful review of our service and villa. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. And thank you for recommending our resort to other readers. Our service staff are definitely our number one asset, so we couldn’t be happier that you had such a positive experience with the team, especially Khun Aon. Hope to welcome you again soon! Sincerely, Kluaymai Tanthawisut Digital Marketing Manager
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Clean hotel and friendly staff. Front desk was helpful in describing all I needed to do during my 7 day stay. Restaurant had good food. Was nice to have breakfast looking at the beach. In the evenings I spent most of my time at "The Roof' bar overlooking Kamala Beach. The barkeeper Nual was delight to talk with. She is funny and friendly for sure but always professional of her job. A+ To her! When I go back to Phuket I will be looking at staying her again. The only down side to this place is that it was a far walk to any shopping or city type sightseeing.
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Date of stay: February 2022
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Paul Smith, General Manager at Novotel Phuket Kamala Beach
Responded 7 Mar 2022
Dear Tony, Thank you so much for taking the time to review your experience with us. It is super pleasing to read that you found the hotel to be clean and the staff to be friendly. It is also great that you enjoyed the food and beverage service at the hotel and in particular the location of our breakfast restaurant and the On The Roof Bar. I will be ensure to let Khun Nual know how much of a positive impact she had on your stay. She is a true Heartist and we are very lucky to have her. So pleased to rea that you will be willing to return in the future and the team and I look forward to your visit. Kind Regards Paul Smith
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Stayed here for 16 nights in Januay. Right on the beach with great views. The staff are exceptionally well managed and trained as was evinced by the swift and courteous service levels that we experienced everywhere! The check in staff on the 18th of Jan were very helpful especially in relation to loading "covid apps"! The food in the restaurant was perfect, but as always you can get cheaper "on the beach and in the village", but the quality can not be faulted, nor the friendly smiling service. Of note as the "Thai Buffet" evening, great tastes at a grat price. Also not to be forgotten were the cocktails and sunset from the roof bar...Stunning! We had an issue with our electrics in the romm and the manager himself ensured that the fault was fixed safely and swiftly. The hotel itself could do with a little paint here and there, but in a tropical environment this is normal! We took several trips booked from the reception area which were fantastic and thr information supplied was "spot on". Finally the SPA is well worth a visit. Clean professional and soooo relaxing! Overall a really well run hotel in a great location and I have already recommended to others !!…
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Paul Smith, General Manager at Novotel Phuket Kamala Beach
Responded 22 Feb 2022
Dear DSAPETE, Thank you so much for your kind words about your recent visit to the Novotel Phuket Kamala Beach. The team are a credit to the hotel and very pleased that their service levels impressed you. I am pleased that the food and beverage and in particular our taste of Thailand buffet were to your liking and that you enjoyed spending time at On The Roof which truly has some of the best sunset views on the island. I am also pleased that you enjoyed your treatments in the hotel Spa which I agree is well worth a visit during a visit to the hotel. I can assure you that maintenance works are continually in our plans and we will be undertaking more during the off season this year. We all look forward to your next visit to the property. Kind Regards Paul Smith
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I stayed 1 week. Top location right on Kamala beach. Lovely staff and vibe. Food good. The hotel outside and inside badly needs heavy makeover. I am willing to show understanding in difficult Covid times but maintenance is really urgent. The hotel is really worth of good restoration. We tipped house cleaning generously every day to make sure the room was cleaned properly.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Paul Smith, General Manager at Novotel Phuket Kamala Beach
Responded 7 Feb 2022
Dear Johann, Thank you for taking the time to review the hotel. I am glad you liked the location, staffs service and vibe of the hotel. In regard to hotel maintenance, I can assure you that we are constantly in the process of improving the property and have a solid plan for the year ahead. Pleased you found that your room was cleaned properly and although I am sure the housekeeping team member appreciated the tip you do not need to do this in order for your room to be serviced properly. Kind Regards Paul Smith
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PRICE RANGE
US$45 - US$82 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
166
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Claim Your Listing Frequently Asked Questions about Novotel Phuket Kamala Beach
Which popular attractions are close to Novotel Phuket Kamala Beach?
Nearby attractions include Shyam Tailor House Phuket Kamala Beach (0.4 km), Laem Sing Beach (0.7 km), and Phuket FantaSea (0.8 km).
What are some of the property amenities at Novotel Phuket Kamala Beach?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Novotel Phuket Kamala Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Phuket Kamala Beach?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Novotel Phuket Kamala Beach?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Phuket Kamala Beach?
Conveniently located restaurants include Restaurant at Lillo Island Resort, Hey Ha Bar & Restaurant, and Baan Mai.
Are there opportunities to exercise at Novotel Phuket Kamala Beach?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Phuket Kamala Beach have airport transportation?
Yes, Novotel Phuket Kamala Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Phuket Kamala Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Phuket Kamala Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Phuket Kamala Beach?
The staff speaks multiple languages, including English and Thai.