Mermaid Paradises JR Resort
Mermaid Paradises JR Resort
Pamuayan, Port Barton, San Vicente, Palawan Island 5309 Philippines
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About
#6 of 15 guest houses in Port Barton
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Mermaid Paradise Resort located at beautiful beach front of Port Barton. There are 8 new clean rooms with private bathroom and hot water shower. We are completed with a bar and restaurant, beachfront For the adventure and exploratory type that would like to go island hopping and sea fishing, we have a private boat that could be used.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga room
Bar / lounge
Beach
Boating
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Restaurant
Breakfast available
Snack bar
Special diet menus
Canoeing
Diving
Hiking
Snorkeling
Tennis court
Darts
Fishing
Table tennis
Shuttle bus service
Spa
Massage
Solarium
24-hour security
BBQ facilities
Baggage storage
Chapel / shrine
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Laundry service
Room features
Private beach
Desk
Room service
Bottled water
Clothes rack
Kitchenette
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Charming
Languages Spoken
English, Chinese, Filipino
Location
Pamuayan, Port Barton, San Vicente, Palawan Island 5309 Philippines
Getting there
San Vicente Airport
13.4 km•
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Cesar Lim Rodriguez Airport
55 km•
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Rental Cars
36 Restaurants
within 10 kilometers
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Detailed Reviews
Stayed here for 3 nights and loved the beach, some of the best sunsets you will see anywhere. So quiet and you can have the beach pretty much to yourself. Yes the location isn’t close to Port Barton itself and is either a boat ride or bike ride away but as long as you are aware of that and happy to pay extra for the transport in and out then this is a good place for a quiet, peaceful few days in Port Barton. Would suggest 2-3 days here is enough. The ladies who run the place are very helpful and welcoming and rooms are spacious and clean. They also have paddle board and kayaks available to use. Would recommend if you are looking for somewhere away from the crowds and just want a few days to chill out.
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Date of stay: May 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mermaid Paradise Resort, is the place that I can recommend for all of you because it has a peaceful place where you can enjoy playing in the sands with your kids, friends and family. Just come here to enjoy!!!
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Date of stay: November 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A 15-minute boat ride from Port Barton (San Vicente) town proper takes you to a secluded resort by a cove which gives you privacy and a sense of peacefulness.
The resort is family owned and operated. The beach front is pretty basic and rustic. We loved it. That back-to-basic feel of the resort was what we just needed. The staff are very warm and friendly. Always on the look out for you whilst you roam about the resort's surrounding area. They make you feel safe on their place that hasn't been developed for tourists really. Besides the other guests, you'd be primarily be with the locals.
The amenities that we had in our room were just OK. Only because that time when we were there, some kind of renovation with the water pipes and hot water for the showers were ongoing. Otherwise, electricity on the resort runs 24/7 with the help of generators compared to the town proper's electricity rations, wifi on dining area, free kayaks & paddle board use, different sunsets every afternoon... what more could you ask for?
A very limited wifi was available on the dining area, but hey, you come here to relax and disconnect and enjoy nature. When we came here, we were told that Smart Network works here, so we bought ourselves a pocket wifi. It was useless to bring it.
For their menu, they mainly have Continental, Chinese, and Filipino dishes to offer. Based on the day's catch, you can request your fish/ seafood cooked however you like. You can bring your own instant meals as well if you wish for a snack or so. They'd be happy to provide you hot water for it.
If and when you wish to go to the town proper, you'd probably pay about 200 Php (3-4 euros) one way. You could spend the day there and have the resort schedule for your pick up in the evening.
The resort also has some half day island hopping tours that you could take with the other guests (it's more fun), have a nice lunch on German Island, swim & snorkel, or just lay under the sun. =)
Since this area of Palawan is under developed, you have to be quite careful going in to the waters especially when the sun is up, as a lot of stingy-stealth jellyfishes are just floating pretty close to the shores. Luckily, the locals are on close range with you & are more than happy to keep you company and take the jellyfishes off of your area.
The place is humbling and takes you back to a happy place. our visit taught us not to worry too much about life. It's a good place to unwind. It's a resort for people who'd rather have that seclusion over the convenience of a boutique resort.
A top tip: better take with you some cash, as cash points are nowhere near this area. Wifi is scarce, so don't depend on online transfers. Pack lightly as you would since it's a boat ride away from the town proper. Have with you bug sprays, wet wipes, flashflight, a waterproof bag, and an open mind. =)
The resort is family owned and operated. The beach front is pretty basic and rustic. We loved it. That back-to-basic feel of the resort was what we just needed. The staff are very warm and friendly. Always on the look out for you whilst you roam about the resort's surrounding area. They make you feel safe on their place that hasn't been developed for tourists really. Besides the other guests, you'd be primarily be with the locals.
The amenities that we had in our room were just OK. Only because that time when we were there, some kind of renovation with the water pipes and hot water for the showers were ongoing. Otherwise, electricity on the resort runs 24/7 with the help of generators compared to the town proper's electricity rations, wifi on dining area, free kayaks & paddle board use, different sunsets every afternoon... what more could you ask for?
A very limited wifi was available on the dining area, but hey, you come here to relax and disconnect and enjoy nature. When we came here, we were told that Smart Network works here, so we bought ourselves a pocket wifi. It was useless to bring it.
For their menu, they mainly have Continental, Chinese, and Filipino dishes to offer. Based on the day's catch, you can request your fish/ seafood cooked however you like. You can bring your own instant meals as well if you wish for a snack or so. They'd be happy to provide you hot water for it.
If and when you wish to go to the town proper, you'd probably pay about 200 Php (3-4 euros) one way. You could spend the day there and have the resort schedule for your pick up in the evening.
The resort also has some half day island hopping tours that you could take with the other guests (it's more fun), have a nice lunch on German Island, swim & snorkel, or just lay under the sun. =)
Since this area of Palawan is under developed, you have to be quite careful going in to the waters especially when the sun is up, as a lot of stingy-stealth jellyfishes are just floating pretty close to the shores. Luckily, the locals are on close range with you & are more than happy to keep you company and take the jellyfishes off of your area.
The place is humbling and takes you back to a happy place. our visit taught us not to worry too much about life. It's a good place to unwind. It's a resort for people who'd rather have that seclusion over the convenience of a boutique resort.
A top tip: better take with you some cash, as cash points are nowhere near this area. Wifi is scarce, so don't depend on online transfers. Pack lightly as you would since it's a boat ride away from the town proper. Have with you bug sprays, wet wipes, flashflight, a waterproof bag, and an open mind. =)
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My daughter and sister stayed here in February 2020. My daughter had a medical emergency . The owner and staff went out of their way to help them. They made sure my daughter and sister got to the hospital in the main island in a timely manner. Thanks much owner and staff of Mermaid Paradise Resort. We appreciate your help and superb customer service.
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Date of stay: February 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My time at Mermaid was extremely short lived. For you to fully understand how badly I felt about this place then it’s important to know that I had already fully paid for 3 nights when I had no other choice but to leave after one hour.
Firstly, we were given two mobile numbers to call when we arrived at Port Barton so we could be collected. One of the numbers did not connect and the other rang out. We were stranded for quite a few hours until eventually I had to pay a local fisherman to carry my wife over for a considerable fee. When we arrived, no apology and just made to sit down and wait.
As my wife and I sat in the bar we felt very uncomfortable. We were surrounded by people that we did not know whether they were staff, guests or people the owner knew. I noticed a table tennis table which I had seen on the advert. This had about 5 gaping holes in it. Not small holes, but holes big enough for the ball to fall through. When I asked the owner about this she gave a very stubborn response that it was fine to play TT on & that people were playing on it before I arrived.
I asked the owner for the WiFi code as the ad says free WiFi. When I asked her for this she told me that she would charge me at the end. She now denies saying this and has lied through her teeth about a few things I have questioned her about.
The ad made no mention of a pool, but it did show as a facility and there are clearly pictures of a pool in the images. The pool was green and smelt. Despite what the owner says this was being used as a pool as I watched a small boy swimming in it on a SUP board and it had inflatables inside of it. It was disgusting. The owner has again stated that the pool was never mentioned and is not for swimming. I have noticed that on TRIP ADVISOR is does state that there is a pool.
Eventually, I had to approach the staff to ask to see our room. We were taken to the room by a staff member and another person who I had thought was a guest. We opened the door and the room was vile. It was dirty and stained. The bed sheets had stains on them and were an off colour. It put me off immediately.
We sat outside the room and saw the filth all over the hotel grounds. Animal faeces mostly that had not been cleared up. Port Barton is a beautiful place and does have a lot of wild animals, but the leavings had clearly not been cleared up for a while in the hotel. There was an overwhelming smell that lingered throughout the grounds.
They do apparently offer a shuttle boat to and from Port Barton, but this is only a few times a day and does not allow you much time or an evening in Port Barton. We had to jump on the boat when the staff were travelling to Port Barton.
To get to the boat we had to use a kayak. The kayak was very old and damaged. It still worked, but where there was holes in it, it made for very uncomfortable sitting.
We left Mermaid with our bags in the hope we would be able to sort other accommodation which we did. If we had stayed at Mermaid it would have ruined our final three days holiday and our entire PB stay – PLEASE DO NOT STAY HERE. There are some lovely little rooms by the Port that are always available.
During our incredible holiday in Palawan we only came across one bad place and one awful person. This was the Mermaid Paradises JR Resort and it’s owner Lossy Fan.
Firstly, we were given two mobile numbers to call when we arrived at Port Barton so we could be collected. One of the numbers did not connect and the other rang out. We were stranded for quite a few hours until eventually I had to pay a local fisherman to carry my wife over for a considerable fee. When we arrived, no apology and just made to sit down and wait.
As my wife and I sat in the bar we felt very uncomfortable. We were surrounded by people that we did not know whether they were staff, guests or people the owner knew. I noticed a table tennis table which I had seen on the advert. This had about 5 gaping holes in it. Not small holes, but holes big enough for the ball to fall through. When I asked the owner about this she gave a very stubborn response that it was fine to play TT on & that people were playing on it before I arrived.
I asked the owner for the WiFi code as the ad says free WiFi. When I asked her for this she told me that she would charge me at the end. She now denies saying this and has lied through her teeth about a few things I have questioned her about.
The ad made no mention of a pool, but it did show as a facility and there are clearly pictures of a pool in the images. The pool was green and smelt. Despite what the owner says this was being used as a pool as I watched a small boy swimming in it on a SUP board and it had inflatables inside of it. It was disgusting. The owner has again stated that the pool was never mentioned and is not for swimming. I have noticed that on TRIP ADVISOR is does state that there is a pool.
Eventually, I had to approach the staff to ask to see our room. We were taken to the room by a staff member and another person who I had thought was a guest. We opened the door and the room was vile. It was dirty and stained. The bed sheets had stains on them and were an off colour. It put me off immediately.
We sat outside the room and saw the filth all over the hotel grounds. Animal faeces mostly that had not been cleared up. Port Barton is a beautiful place and does have a lot of wild animals, but the leavings had clearly not been cleared up for a while in the hotel. There was an overwhelming smell that lingered throughout the grounds.
They do apparently offer a shuttle boat to and from Port Barton, but this is only a few times a day and does not allow you much time or an evening in Port Barton. We had to jump on the boat when the staff were travelling to Port Barton.
To get to the boat we had to use a kayak. The kayak was very old and damaged. It still worked, but where there was holes in it, it made for very uncomfortable sitting.
We left Mermaid with our bags in the hope we would be able to sort other accommodation which we did. If we had stayed at Mermaid it would have ruined our final three days holiday and our entire PB stay – PLEASE DO NOT STAY HERE. There are some lovely little rooms by the Port that are always available.
During our incredible holiday in Palawan we only came across one bad place and one awful person. This was the Mermaid Paradises JR Resort and it’s owner Lossy Fan.
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Date of stay: August 2018Trip type: Traveled as a couple
Value
Location
Service
Room Tip:Â Look elsewhere - or just go to Port Barton where there are lots of little lovely clean places
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MermaidparadiseJR, Owner at Mermaid Paradises JR Resort
Responded Dec 1, 2018
Its so sad to saw you posted every where .I choose answer this review even English is not my mother language . You checked in and left without tell us ,after one day ,you send me a email to me ask me refund the room ,otherwise you will make bad reviews to us everywhere . For me ,its really NOT big money , and I very clearly wrote in my email if you ask me face to face , it is ok refund 2 nights to you but you seems like choose a hard threaten way . after I refused , you start complaining to booking.com .reasons like no one serve you , a lot strange people in bar, room dirty , swimming pool not a real swimming pool . charge you using wifi ........OK let me also speak ourselves 1. when you arrived , our boat captain and motor man help send your bags to your room immediately . And maybe 3 mins sitting in bar, youre served fresh lime juice , but your gf shouted to us whats this ? she looked so scared , seems like we served a poison 2. then you ask me about wifi , I said sorry now the pocket wifi is low battery , I need charge first ,pls wait maybe 10 mins . then maybe 20mins later you came out from room and sit on beach , I immediately wrote down the password and sent to your hand . How possible we asked you pay the wifi ? we open 2 years , the wifi is always free although the signal sometimes really bad . 3. you asked me about the swimming pool , I explained it not a swimming pool ,we use it for keep the rain water and fish . because here it not easy to get water so we need keep rain water for flowers and plants .In raining season ,every day rain , every day fresh water , how possible terrible smell ??? 4. we use kayak to help our guests get to beach because the water is very shallow and boat cant get to close to beach , and some guests don't like wet their shoes . so pls kindly tell me , even the kayak is old which we really used epoxy fixed the whole , how can it makes uncomfortable ? any way the fixed whole is on front end. 5. The room is simple ,but I'm very sure it is clean , after the housekeeping cleaned ,I double checked all the room . 6. You also complain some strange people in bar ,as I explained in my email ,they are also guests , some Chinese and some Spanish . For me ,I don't understand why you also complained this ,they are normal lovely people, and you cant ask us just only serve you both . 7. I understand you try to get your refund ,but pls next time try talk face to face if same situation ,threaten of making bad review doesn't all the times works . you choose leave without telling anyone and Not Yet pay the beer , you looks like scare a lot to our workers, our drinks ,our other guests ,. you look so nervous and unsatisfied to everything .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is quite good as it is far from crowd. There are several problems: 1) to many sick dogs and cats which are always bothering you while having a meal and continuously barking at night. We love animals but in this place their presence is not acceptable at all!
2. the manager is actually an aged lady which has no control over her guests nor the situation.
3. The owner promised us for some crabs and he couldn’t find for 4 days. The last day he found 3 crabs and he sold to other guests .... very impolite and unprofessional. He spent his money to purchase a scale to weight the fish for guests but he doesn’t spend money to renovate the rooms which are in very poor conditions....
4. Internet connection never worked
5. Two water is unfiltered and of brown color
Compared to local standards, this place is very, very poor. We had a good time Only because of Young, the waitress/cook which was the only person having control of the situation. Thanks Young!!
2. the manager is actually an aged lady which has no control over her guests nor the situation.
3. The owner promised us for some crabs and he couldn’t find for 4 days. The last day he found 3 crabs and he sold to other guests .... very impolite and unprofessional. He spent his money to purchase a scale to weight the fish for guests but he doesn’t spend money to renovate the rooms which are in very poor conditions....
4. Internet connection never worked
5. Two water is unfiltered and of brown color
Compared to local standards, this place is very, very poor. We had a good time Only because of Young, the waitress/cook which was the only person having control of the situation. Thanks Young!!
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Date of stay: April 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mermaid Paradise is not in the Port Barton town proper and is quite removed from the restaurants and the other resorts. This is what sets it apart. Port Barton is secluded on it's own but this resort practically unplugs you from it all. Electricity is from the resort's generator and runs from 530pm-230am (electricity in Port Barton is rationed and runs only from 530pm-12am).
The rooms are spartan and clean. The room we stayed in has one queen and one double bed. Hot shower is available during hours where there is electricity. While cold shower is available the whole day (albeit the water pressure is a little low).
The main draw of the resort I should say, is JR, the owner of the resort. He drives the boat tours himself and is very much willing to accommodate your requests when it comes to where you want to go. Normally boat tours in the area are canned (Tour A, B, C, and D) but JR can take the best destinations on each tour. He was very friendly and directs his staff to provide us with whatever we needed (of course within reason). He even brought us to a "secret" waterfall which is not on any tour package.
If you are after a quiet beach getaway far from the hustle of backpacking towns, this resort is for you.
Things to note:
- the resort is a 15-minute boat ride away from Port Barton town, boat transfers from town to the resort is part of the package (town-resort upon arrival and resort-town upon departure)
- the resort has a food menu but they can cook food that's not on the menu given that the ingredients can be bought in town, I recommend you tell then in advance what you want
- there is a dirt road from the resort going to Port Barton (4.5kms each way). You can walk this road if you want to
- bring bug repellant, the resort is in the middle of nowhere (almost) so there will be insects that bite, I didn't bring bug lotion and had some bites. Not a major thing. But better if you carry some with you.
Last but definitely not the least. The sunset beachfront is MAGICAL
The rooms are spartan and clean. The room we stayed in has one queen and one double bed. Hot shower is available during hours where there is electricity. While cold shower is available the whole day (albeit the water pressure is a little low).
The main draw of the resort I should say, is JR, the owner of the resort. He drives the boat tours himself and is very much willing to accommodate your requests when it comes to where you want to go. Normally boat tours in the area are canned (Tour A, B, C, and D) but JR can take the best destinations on each tour. He was very friendly and directs his staff to provide us with whatever we needed (of course within reason). He even brought us to a "secret" waterfall which is not on any tour package.
If you are after a quiet beach getaway far from the hustle of backpacking towns, this resort is for you.
Things to note:
- the resort is a 15-minute boat ride away from Port Barton town, boat transfers from town to the resort is part of the package (town-resort upon arrival and resort-town upon departure)
- the resort has a food menu but they can cook food that's not on the menu given that the ingredients can be bought in town, I recommend you tell then in advance what you want
- there is a dirt road from the resort going to Port Barton (4.5kms each way). You can walk this road if you want to
- bring bug repellant, the resort is in the middle of nowhere (almost) so there will be insects that bite, I didn't bring bug lotion and had some bites. Not a major thing. But better if you carry some with you.
Last but definitely not the least. The sunset beachfront is MAGICAL
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Date of stay: May 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went here for three nights with my boyfriend, but ended up staying for a week. Before coming here we'd had some very busy days travelling through the Philippines and we were on our way to the crowded El Nido. This was our little paradise, nice and quiet and the beach is just wonderful (watch out for jellies though). The owner is super helpful, and the staff is friendly and smiling. There's no electricity between 2 am and 5:30 pm, but other than the beer and water being lukewarm, it's no problem.
If you need some quiet days relaxing on the beach, reading a great book and staying in nice (and clean) rooms, I would really recommend staying here - you'll end up staying longer.
If you need some quiet days relaxing on the beach, reading a great book and staying in nice (and clean) rooms, I would really recommend staying here - you'll end up staying longer.
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the worst place I have ever stayed at. I have traveled a lot and I am used to a little discomfort. But this place.. I just wanted to leave the whole time i was there.
The wifi didn’t work, it only started working on the morning of our departure on the third day. They use the pool as a pont for their fish. The boat transfer to Port Barton is only free at check in and check out, if you want to use the transfer it’s 200 pesos one way per person and they don’t want to pick you up after sunset so you have to rent another boat to get back. We were with four people so a round trip costed us p2300. When we arrived and wanted a free pick up, we couldn’t reach them to pick us up because their phone number was not available. The dinner in the restaurant was so bad that you really need to go to Port Barton every night. They told us we could pay with PayPal to pay them but when we wanted to do that they said it was offline and god mad with us for not having cash. Also, they charge you for the coffee in the coffee corner that looks like it’s free. We only had electricity and cold water in the night, during the day they closed it off because they are building on their property. The staff doesn’t speak good enough English to communicate with property. They made me really uncomfortable. The bathroom needs to be picked up and wasn’t clean. In the three nights we stayed they didn’t clean our rooms (there was a lot of sand on the floor) or give us more toilet paper. When I asked for more toilet paper they never gave it to us, in the end I had to take some from the public toilet.
The wifi didn’t work, it only started working on the morning of our departure on the third day. They use the pool as a pont for their fish. The boat transfer to Port Barton is only free at check in and check out, if you want to use the transfer it’s 200 pesos one way per person and they don’t want to pick you up after sunset so you have to rent another boat to get back. We were with four people so a round trip costed us p2300. When we arrived and wanted a free pick up, we couldn’t reach them to pick us up because their phone number was not available. The dinner in the restaurant was so bad that you really need to go to Port Barton every night. They told us we could pay with PayPal to pay them but when we wanted to do that they said it was offline and god mad with us for not having cash. Also, they charge you for the coffee in the coffee corner that looks like it’s free. We only had electricity and cold water in the night, during the day they closed it off because they are building on their property. The staff doesn’t speak good enough English to communicate with property. They made me really uncomfortable. The bathroom needs to be picked up and wasn’t clean. In the three nights we stayed they didn’t clean our rooms (there was a lot of sand on the floor) or give us more toilet paper. When I asked for more toilet paper they never gave it to us, in the end I had to take some from the public toilet.
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Date of stay: April 2018Trip type: Traveled with friends
Cleanliness
Service
Sleep Quality
Room Tip:Â Just don't go to this resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MermaidparadiseJR, Owner at Mermaid Paradises JR Resort
Responded Dec 2, 2018
Hello sir Our pick schedule is 1:00 pm ,5:30pm and 7:30pm ,we don't have whole day free boat trip to Port Barton as we post this information in bar . And you want take dinner and drink in town , we used our boat free send you to barton , after you finished ,its very late already ,you called us for another free pick up . we are really sorry , we need paid diesel ,the OT of boat captain and motor man ,so we told you need charge 200 php per head ,total 800 for 4 pax . you were so angry in line and blamed us . At end you find another boat from town ,it cost 2300 php . The coffee price was written and post above the table and also in menu . We accept paypal ,but you tried many times failed using it . you refused change money in Port barton because exchange rate there is bad . So my partner Jeffrey went together with you to Puerto to get your payment .But you only have credit card , cant withdrew any money from ATM, so we asked UNO Hotel swiping your credit card and refund to us next day . so totally we paid 500php for the van , food at least 500php ,and one night hotel 1000php(because uno hotel cant give cash to us same day ) and whole day salary of Jeffrey .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the WORST place I have ever seen! The facilities advertised are NOT what are advertised! The pool is slimy and sludgy green with a strong smell of stagnant water wafting from it! When I asked her why it was green, the owner told me it's not a swimming pool and she keeps fish in it even though a pool was advertised!
The battered ping pong table has gaping holes all over it and pointless to even try to play and the kayaks were cracked and jaggared and when asked for the wifi password, we were told that we would be charged for it even though it is advertised as free wifi!
In addition to the extremely exaggerated and dishonest description of the facilities on the resort, the place was covered in chicken POO, ingrained into all corners and patio areas which obviously haven't been cleaned anywhere over the last few months! The bed sheets were covered in indelible smears and brown stains.
I am very well travelled and have lived in South East Asia for a number of years and I am used to being in a biotic environment but this is the first time I have smelt such a rancid smell lingering in the dirt-encrusted room and wafting throughout the resort.
The atmosphere was extremely hostile and staff unapproachable. Once we had booked the resort, we were given two numbers to call so that the resort could send the boat to come and get us. Once we arrived in Port Barton, we spent the next 3 hours trying to get through on either of these numbers with no luck! We asked the locals who were extremely helpful and told us that this resort often ignores there customers and our stranded situation was not uncommon for their guests! After paying a fair bit of money to a local fisherman to eventually take us to the resort and eventually finding the owner who seemed shocked and annoyed at our arrival with no apologies, squeezed us into a table in between her cooking and office area, we sat uncomfortably for the next 20 mins with no signs of being taken to our room which we eventually had to ask to go to!
We made the decision to go back to Port Barton and see if we could find a room somewhere else which we did straight away for a fraction of the price compared to Mermaid Paradise Resort, as well as being clean with warm and welcoming staff where we had an amazing time and enjoyed every minute.
I have since read a number of reviews of the resort and lots are saying a similar sort of thing.
I strongly suggest that anyone looking to stay here, please do not pay before hand and check the resort out first as she refused to refund any of our three nights we were supposed to stay!
The owners of this resort are clearly out to exploit any amount of money out of their guests in any way they see possible with no remorse whatsoever.
The battered ping pong table has gaping holes all over it and pointless to even try to play and the kayaks were cracked and jaggared and when asked for the wifi password, we were told that we would be charged for it even though it is advertised as free wifi!
In addition to the extremely exaggerated and dishonest description of the facilities on the resort, the place was covered in chicken POO, ingrained into all corners and patio areas which obviously haven't been cleaned anywhere over the last few months! The bed sheets were covered in indelible smears and brown stains.
I am very well travelled and have lived in South East Asia for a number of years and I am used to being in a biotic environment but this is the first time I have smelt such a rancid smell lingering in the dirt-encrusted room and wafting throughout the resort.
The atmosphere was extremely hostile and staff unapproachable. Once we had booked the resort, we were given two numbers to call so that the resort could send the boat to come and get us. Once we arrived in Port Barton, we spent the next 3 hours trying to get through on either of these numbers with no luck! We asked the locals who were extremely helpful and told us that this resort often ignores there customers and our stranded situation was not uncommon for their guests! After paying a fair bit of money to a local fisherman to eventually take us to the resort and eventually finding the owner who seemed shocked and annoyed at our arrival with no apologies, squeezed us into a table in between her cooking and office area, we sat uncomfortably for the next 20 mins with no signs of being taken to our room which we eventually had to ask to go to!
We made the decision to go back to Port Barton and see if we could find a room somewhere else which we did straight away for a fraction of the price compared to Mermaid Paradise Resort, as well as being clean with warm and welcoming staff where we had an amazing time and enjoyed every minute.
I have since read a number of reviews of the resort and lots are saying a similar sort of thing.
I strongly suggest that anyone looking to stay here, please do not pay before hand and check the resort out first as she refused to refund any of our three nights we were supposed to stay!
The owners of this resort are clearly out to exploit any amount of money out of their guests in any way they see possible with no remorse whatsoever.
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Date of stay: August 2018Trip type: Traveled as a couple
Location
Cleanliness
Service
Room Tip:Â Go somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MermaidparadiseJR, Owner at Mermaid Paradises JR Resort
Responded Dec 2, 2018
Hi You booked one time our room and failed to get the room refund, so you made 3 times bad review in tripadvisor ,1 time in booking.com ,1 time in our facebook, 1 time in google . IT is really not easy for you .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Look elsewhere - or just go to Port Barton where there are lots of little lovely clean places"Read full review
LOCATION
PhilippinesMimaropaPalawan ProvincePalawan IslandSan VicentePort Barton
NUMBER OF ROOMS
8
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Claim Your ListingMERMAID PARADISES JR RESORT - Guest house Reviews (Port Barton, Philippines) - Tripadvisor
Frequently Asked Questions about Mermaid Paradises JR Resort
Which popular attractions are close to Mermaid Paradises JR Resort?
Nearby attractions include Inaladelan Island Resort (4.7 km), Papawyan Falls (2.7 km), and Exotic Island (3.7 km).
What are some of the property amenities at Mermaid Paradises JR Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mermaid Paradises JR Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mermaid Paradises JR Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mermaid Paradises JR Resort?
Conveniently located restaurants include Mojitos RestoBar, Hotel Oasis Port Barton Inc, and Milano Cafè.
Are there opportunities to exercise at Mermaid Paradises JR Resort?
Yes, guests have access to a yoga room during their stay.
Are pets allowed at Mermaid Paradises JR Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Mermaid Paradises JR Resort?
The staff speaks multiple languages, including English, Chinese, and Filipino.