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Voila Hotel Bagatelle

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Bagatelle Mall of Mauritius, Moka, Mauritius 80832
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
US$120
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Free cancellation until 25/01/22
Expedia.com
US$120
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Free cancellation until 25/01/22
Agoda.com
US$126
US$95
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Free cancellation until 25/01/22
PricelineUS$111
eDreamsUS$122
Trip.comUS$126
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (130)
Room & Suite (28)
Dining (19)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Voila Hotel Bagatelle
Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Mauritius' Only Value Hotel - Voilà Bagatelle is your ideal hotel accommodation choice in Mauritius for business, leisure & shopping; offering successful travellers an alternative experience. At the heart of Bagatelle, adjacent to the Mall of Mauritius with its many restaurants, bars, cinemas and shops, Voilà Hotel, is conveniently close to the commercial hubs of Port Louis (7km), Pailles (5km), SVICC (5 minutes drive), Réduit & Moka (2km), Ebène (3km) and the Airport (40km). We offer free Wi-Fi in all guestrooms and all public areas
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Meeting rooms
Currency exchange
Shops
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Safe
Coffee / tea maker
Electric kettle
Flatscreen TV
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
779Reviews2Q+A76Room tips
Traveler rating
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  • 35
  • 17
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Popular mentions
Dayvid Mirbel wrote a review Nov 2020
Moka1 contribution
Its about the head Waited - more of the experience guy - who has been there for long and decide to provide the power trip - due to his experience he thinks to be able knowing the back ground of the client ( This the amazing Mr Ramen who Pick & Choose who to provide the basic standard service - My daughter & I - We were ignore All the way from start to finish. It was just a 6 years Old kid & a man in simple short & White Polo We understand that Voila in a City Business Hotel and One cannot expect much . Reception wise , the greeting is in a very decent professional manner. After the Movie & Diner , my daughter & I decided that we could be staying in due to the fact after it would be late. I was informed that Breakfast start at 07:30 , so we down stairs for 07:45 as we wanted to check Out very early due to other commitment. At the time, we step in and look for a seating it was 07:50 - there was only 1 person having. My daughter age 6 , wanted to be seated outside - By 08:10 the head waited Mr Ramen - told us we cannot be outside as it is the smoking area - meanwhile - as he was talking to me - hi s head was turning the other direction - he was running after a couple & their daughter - the chic family with a suitcase - the parents just came after us. So , upon Mr. Ramen advice , we move inside and sat just by this family. Its only after 30 mins - After servicing people who came after us - Telling me So what do you want ... I don't want to write more - I was just amaze how Mauritian like me - judge us by the way we dress and color of our skin - Just appalling - May be Mr. Ramen was having a bad day but for someone like me with experience - I am more of a complexity where Mr. RAMEN decides to turn a blind eyes In a nut shell - this guy - the experience Mr. Ramen spoil my weekend - My daughter was disappointed. The way he serve us the food was amazing The other family was asked Coffee - Juice - Bread - Etc , Etc Ours - Was just amazing treatment I wanted to speak to the manager - Short hair lady - semi grey hair but at the time - she was having an issue with the system ....
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: Everything was fine there - except The amazing Mr. Ramen - 1st time on the 3rd floor
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Response from Voila Bagatelle, Owner at Voila Hotel Bagatelle
Responded 1 Dec 2020
Dear Mr Mirbel, Warm greetings from Voilà Hotel Bagatelle! Thank you for taking the time in providing us with your feedback following your recent stay with us. First of all thank you for choosing to stay at our property after your evening movie at Bagatelle, and from your review I am pleased to read that our reception team has provided you with a friendly and professional service. I have well taken note of your comments with regards to the service you received by one of our team member during the breakfast service at our restaurant. This is certainly not the standards that one would expect at the Voilà Hotel and we will certainly not look for any excuses for such inadequacies in our services . In this respect, I would like to sincerely apologies for the inconveniences caused to your good self and to your 6 year old daughter. I can assure you that your comments have been shared with the management team and the concerned staff in order to correct and improve over the shortfalls and prevent any reoccurrence. From the feedback I received from the Waiter, Ramen, he suggested the inside table due to the noise and dust disturbance from the Mall's construction. May I take this opportunity to reassure you that all the team members at Voilà Hotel and I take our role in the hospitality industry at heart and we do our upmost to extend the same service to all our guests. Mr Mirbel, whilst I do understand your upset and disappointment with our services, yet, I sincerely trust that the shortfalls experienced will not deter you from coming back in the near future. The whole Voilà team and I would be most pleased to welcoming you and your daughter back at a date and time convenient to you where we will be able to show you that we can live up to your expectations. In the meantime, please do not hesitate to contact me personally should I be of any service to you. Kind regards, Béatrice Fabre
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karishma051996 wrote a review Nov 2020
Port Louis1 contribution
it was indeed a very good welcome with good staff. good manners. room well setup and clean. however we will appreciate more variety of foods and deserts. our only request is if we could get a better view for our room. we will appreciate if we can get room on another floor rather than ground floor for better and nice view. thank you guys. see you soon.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Voila Bagatelle, Owner at Voila Hotel Bagatelle
Responded 16 Nov 2020
Dear Karishma051996, Thank you for taking the time to rate our level of service and providing us with such a pleasant review following your recent stay at our property. I am most pleased to note that you had thoroughly enjoyed the level of service provided by our Staff and room set and cleanliness. Thank you for pointing out the variety of food and desserts. Our Chef Wesley has been briefed accordingly and necessary actions been put in place already. Our Team takes pride in serving our guests and do their utmost to make it a memorable experience - I am pleased to read that you left with such an impression. Please rest assured that I have shared your comments with all team members and we all look forward to welcoming you again soon. A room on the 3rd floor will be allocated for a better view. Thanks and kind regards, Beatrice Fabre Hotel Manager
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Waseemah B wrote a review Oct 2020
1 contribution
A great place to hold your meeting, pleasant atmosphere, no noise Privacy Clean and tidy Very helpful staff, help with setting up banners and so on. Seating arrangement can be done according to your choice. :)
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Date of stay: October 2020
Service
Trip type: Traveled on business
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Response from Voila Bagatelle, Owner at Voila Hotel Bagatelle
Responded 12 Oct 2020
Dear Waseemah B, Thank you for taking the time to rate our level of service and providing us with such a pleasant review following your recent meeting held at our property. I am pleased to note that you had enjoyed our meetings facilities and service provided by our Team. Our Team takes pride in serving our guests and do their utmost to make it a memorable experience and come back again at Voilà Hotel. Please rest assured that I have shared your comments with all team members and we all look forward to the pleasure of being at your service again. Thanks and kind regards, Beatrice Fabre Hotel Manager
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Flyer51551239274 wrote a review Jul 2020
1 contribution
It was simply a great stay... The employees were all welcoming and attentive to the provision of service... I spent much time in the restaurant the food was tasty.. The breakfast was delicious thanks to the chef... The waiting staff had that sense of hospitality... You rock guys
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Voila Bagatelle, Owner at Voila Hotel Bagatelle
Responded 10 Jul 2020
Dear Flyer51551239274, Thank you for taking the time to rate our level of service and providing us with such a pleasant review following your recent stay at our property. I am most pleased to note that you had thoroughly enjoyed our facilities and that the food served in the restaurant was up to your satisfaction. May I take this opportunity to thank you for your kind works for our Chef, Wesley and his brigade. Our whole team take pride in serving our guests and do their utmost to make it a memorable experience - I am pleased to read that you left with such an impression. Please rest assured that I have shared your comments with all team members and we all look forward to the pleasure of being at your service again. Thanks and kind regards, Beatrice Fabre Hotel Manager
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Gayathri Seneviratne wrote a review Mar 2020
Colombo, Sri Lanka5 contributions
I had my reservations about select service properties and what it really means but having stayed at full-fledged resorts for one or two nights, I was able to fully compare the experiences. I stayed 6 nights at Voila during my business trip to Mauritius and I thought I'd not find the services adequate. I thought wrong! Everything was just enough including the amenities. The crew is very warm and welcoming and after a week, I felt like I was leaving home! Priced just right and just adjecant to Mall of Mauritius, you have plenty of other restaurant options just a two-minute walk away too. I don't think I will stay anywhere else!
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Date of stay: January 2020
1 Helpful vote
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Response from VoilaBagatelle, General Manager at Voila Hotel Bagatelle
Responded 5 Apr 2020
Dear gsenev, I am pleased reading your review and thank you for the time taken in providing us with same. All our team members are dedicated to the wellbeing of our guests and in providing such a memorable experience, I am pleased to note that you left with such an impression. Pleased rest assured that your kind words will be shared with the whole team as soon as we'll resume work after the lock down. I am sure this will act as a source of motivation for all. We look forward to welcoming you again soon. Kind regards, Béatrice Fabre Hotel Manager
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PRICE RANGE
US$100 - US$185 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusMoka DistrictMoka
NUMBER OF ROOMS
118
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Frequently Asked Questions about Voila Hotel Bagatelle
Which popular attractions are close to Voila Hotel Bagatelle?
Nearby attractions include Dodo Quest (1.2 km), Maison Eureka (0.6 km), and Bagatelle Mall by Ascencia (0.2 km).
What are some of the property amenities at Voila Hotel Bagatelle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Voila Hotel Bagatelle?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Voila Hotel Bagatelle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Voila Hotel Bagatelle?
Yes, free parking is available to guests.
What are some restaurants close to Voila Hotel Bagatelle?
Conveniently located restaurants include Sitar Indian Restaurant, Ocean Basket Bagatelle, and Flying Dodo Brewing Company.
Does Voila Hotel Bagatelle have an airport shuttle?
Yes, Voila Hotel Bagatelle offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Voila Hotel Bagatelle?
Yes, dry cleaning and laundry service are offered to guests.
Does Voila Hotel Bagatelle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Voila Hotel Bagatelle?
Many travellers enjoy visiting Aapravasi Ghat (7.2 km), Maison Eureka (0.6 km), and Citadel Fort Adelaide (6.8 km).
Does Voila Hotel Bagatelle have any great views?
Yes, guests often enjoy the mountain view available here.