We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Genting Grand Secret Garden

25 reviews
Save
Overview
  • Excellent20%
  • Very good36%
  • Average28%
  • Poor4%
  • Terrible12%
Feb 19, 2016
“A fun couple of days of skiing”
Feb 13, 2016
“Hotel Quality going downhill – like the ski slopes”
Free Wifi
Free Parking
Breakfast included
Pool
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (25)Write a Review
Filter reviews
13 results
Traveler rating
0
4
6
0
3
Traveler type
Time of year
LanguageEnglish
More languages
0
4
6
0
3
See what travelers are saying:
FilterEnglish
Updating list...
1 - 5 of 13 reviews
Reviewed February 20, 2016

We went up to Secret Garden as a family with three children 8 - 13 for a short break. The children had fun and their father got some needed exercise which means that we would go again. I'm not sure how much we paid as...More

3  Thank xanms985
Reviewed February 14, 2016

Stayed there a couple of times in the past few years (winter season only). Management used to be great, and staff were quite professional. They had expat GM and Management members, at least you were taken care the way you would expect from a five...More

Thank TravelLovo
Reviewed February 13, 2016 via mobile

Lift tickets were 690 RMB. That's $105 US, not including rentals, for a hill that is mediocre at best. Everything costs extra - kids play area included - and the service is terrible. On a rare say with fresh snow, they couldn't even be bothered...More

Thank nvanderklippe
Reviewed February 11, 2016 via mobile

Ski area is great, Hotel does not have 5 stars, max. 3. stars, two toilettes in one room ??? Breakfast is very good but the Restaurants are disappointing, i.e. no dumpling on CNY and a lot of food was not available. A lot of deposit...More

1  Thank Stefan H
Reviewed February 9, 2016

This hotel is excellent. There are only some minor flaws, as well as an extreme overpricing of a 4 star hotel, to make it 5. The hotel is of excellent quality, and has everything it needs to exceed expectations. The rooms are nice, but there...More

Thank Miksa223
View more reviews
PreviousNext
123
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Room Service
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Indoor pool
Details
Price range
US$135 - US$662 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
Details
Price range
US$135 - US$662 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
Questions & Answers
Get quick answers from Genting Grand Secret Garden staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Higher units have better views of mountains"
Read review
"Just don't!"
Read review
"If you are sensitive to smoke make sure you do get a room on a non smoking floor!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing