Went to Sumilon last March of 2019 for a day tour. The experience was great. They have an exclusive parking area for your car. Going to the island was about 15 minutes boat ride. Clean place, safe lockers, fresh towels, clean shower area. We also enjoyed pedal boating. I really wished we could have stayed longer. Will definitely be back soon with my family.
No escape, you have to eat the expensive food there. worst place ever, overpriced, bottle water cost 200.- !! food not good, service bad, we book including breakfast and dinner, they cheating us, on check out we have to pay for all extra 3300.- the rooms is really dirty the minibar they offer on booking same like the dinner and breakfast simple empty, staff not helpful! stay away you get much better Place for this big amount of money!!
My visit to this island started with bad impressions, but as I arrived and as the days of my stay passed I realized I was so wrong. Everything was great! If you are a hardworking person with duties in the head 24/7, this is the right place for you. A moment to actually be with yourself in a place of wonder. The service here is exceptional as is the food. And the beach- a few paddles from the shore you can already witness a well-maintained reef environment with all sorts of marine animals. This was a time of great memoir for me!
100% sure that my money was intact inside my wallet before I went to sleep; I was counting and separating bills for payment the next day. I even went to the Front Desk to have my Php 1,000.00 bill in smaller bills. When we woke up the next day, since the restaurant does not serve breakfast until 7AM, we went for a swim and came back to the room to find that some cash was missing. The Front Desk and management were very dismissive of my concern, and I had to request to review the CCTV (active word "had", they did not bother to offer to do it) and even requested for them to do a room search to prove that I was not making this up. All they did were "interviews" with very deflective and victim blaming questions such as "Did you just leave your things in the room?", "Why did you not bring it with you?". The mood while staying in a resort should be a relaxed one; they should not expect people to be on edge and on their toes should they lose items INSIDE THEIR OWN ROOMS!!! The Front Desk Agent even had the nerve to tell me to kindly vacate the room as it was already the standard check out time. Mind you, we had no intention of staying a minute longer in that resort but to have the room vacated while there was an ongoing investigation? I'm not sure what standards they follow, if they even have one. They reviewed the CCTV and found that no one came in and out of our room. My point was the entry levels on the side and fronting our rooms were not covered by CCTV, but they just shrugged it as "all their staff are honest". I could not complain in detail as the boat was already leaving and they were pressuring us to board it. All I can say is you have a thief in your staff and one of these days you will be caught! Aside from the ridiculously priced food (pricier than even Crimson Mactan and JPark) and underwhelming facilities and room (in dire need of renovation), nothing from this stay was worth it. Any of you thinking of booking this resort, think again! The photos they show on social media and on their website are seriously outdated. NEVER AGAIN!!!!!…
My wife and I visited recently with a couple friend of ours and all of us truly enjoyed our stay in every sense. We had booked the two bedroom villa with the pool and it met and exceeded our expectations - from the picturesque setting and privacy to quaint rooms topped off with an excellent wifi signal(since we had some work to get in as well)! The staff epitomized customer centricity and service and complimented this beautiful location. Krisha(front desk), Chin, Jojo(restaurant) and Ricky(security) were exceptional and went out of their way to make our stay as comfortable and convenient as they could. Much appreciated and look forward to returning soon!