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It was the nicest hotel that I have stayed at in Mexico. Way more then I expected. The staff was exceptional, the food was great, the place was spotless. Just an outstanding resort. It is an adult only resort.
After extensive research back in the summer, we booked a 5 day/4 night stay at Excellence. This is was first all inclusive in Mexico, but have experienced them in other parts of the Caribbean previously.
Upon arrival, we were upgraded from a Junior Suite with...More
I could start this review talking about the warm welcome you will receive with every visit, or how luxurious the resort is inside or out, even how great the restaurant/food options are and how friendly and helpful the resort staff is, because it is all...More
Last year we stayed at Excellence Riviera and this year tried Playa Mujeres and had another fantastic trip. As always the service here is top notch. The whole staff is devoted to making sure you have a great time.
Particular standouts were Cesar our beach...More
Wife and I just got back from a 4 day stay. Our 7th all inclusive resort, first time with Excellence and first time in Mexico. First, the great....The pool options are fantastic. Best pool server we have ever had with Beaz. He was amazing, remembered...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
US$409 - US$836 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Spa Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
Non-Smoking Rooms ,
Number of rooms
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Response from Mamalee025 | Reviewed this property |
We’ve been there four times and have never heard people in corridors or in adjoining rooms. The only time we’ve heard anything in the room with doors shut is when our room faced the theater plaza - we could hear the shows at... More
We’ve been there four times and have never heard people in corridors or in adjoining rooms. The only time we’ve heard anything in the room with doors shut is when our room faced the theater plaza - we could hear the shows at night but it didn’t bother us. Of course, you can hear your balcony neighbor if you’re both out at the same time but that’s rarely happened in our experience. We are early risers though so maybe that makes a difference....we don’t notice room service carts and such because we’re already up and about.
Response from richofny4u | Reviewed this property |
the main pools are very easy to get in out of but near the main pool bar it's active and not always quite. Most of the swim up rooms around the property are laid back and quite. I would say to avoid the front of building 7... More
the main pools are very easy to get in out of but near the main pool bar it's active and not always quite. Most of the swim up rooms around the property are laid back and quite. I would say to avoid the front of building 7 which is closest to the main pool area.
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"All the rooms pretty much have a pool view. There is no bad view."