We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Playa Mujeres

    Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
    (754) 227-6841
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$564
    US$595
    View Deal
    Traveler (17575)
    Room & Suite (3719)
    Storyboard
    Beloved Playa Mujeres
    3,773 reviews
    #1 of 7 hotels in Playa Mujeres
    0.2 km
     
    Finest Playa Mujeres
    3,553 reviews
    #3 of 7 hotels in Playa Mujeres
    0.2 km
     
    Secrets Playa Mujeres Golf & Spa Resort
    3,379 reviews
    #5 of 7 hotels in Playa Mujeres
    2.5 km
     
    Villa del Palmar Cancun Beach Resort & Spa
    4,181 reviews
    #4 of 7 hotels in Playa Mujeres
    1.3 km
     
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “lobster house” (2,072 reviews)
    “martini bar” (1,644 reviews)
    “chez isabelle” (997 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair Access
    Business Center
    Dry Cleaning
    Lazy River
    Tennis Court
    Rooftop Terrace
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Playa Mujeres
    Special Offer: Winter Away! 45%
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$564.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Mujeres hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "353a1269a69946b5b588b105290651ce", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":649432,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53280158],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":564,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"353a1269a69946b5b588b105290651ce","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":595,"lowestMetaPrice":564,"additionalPartner":false,"highestMetaPriceDisplay":595,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":595,"lowestMetaPrice":564,"highestMetaPriceDisplay":595,"hotelName":"Excellence Playa Mujeres","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM1M2ExMjY5YTY5OTQ2YjViNTg4YjEwNTI5MDY1MWNlIiwiQUlLIjoiNjUyZDlkYmE1NDFmNGI4N2I5NmJiZDQ4MDRkOTYwMjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "12/03/2017", "checkOut": "12/04/2017", "lowestPrice": "US$564", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53280158":"ExcellenceResorts","53946275":"TravelocityEWS","32708135":"Expedia","78907072":"OrbitzEWS","109231513":"HotelsCom2IB","65711015":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (12,260)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 11,836 reviews

    Reviewed yesterday

    It was the nicest hotel that I have stayed at in Mexico. Way more then I expected. The staff was exceptional, the food was great, the place was spotless. Just an outstanding resort. It is an adult only resort.

    Thank milehighfly2016
    Reviewed yesterday

    After extensive research back in the summer, we booked a 5 day/4 night stay at Excellence. This is was first all inclusive in Mexico, but have experienced them in other parts of the Caribbean previously. Upon arrival, we were upgraded from a Junior Suite with...More

    Thank runningbeachbum14
    Reviewed yesterday

    I could start this review talking about the warm welcome you will receive with every visit, or how luxurious the resort is inside or out, even how great the restaurant/food options are and how friendly and helpful the resort staff is, because it is all...More

    Thank Ryan B
    Reviewed yesterday

    Last year we stayed at Excellence Riviera and this year tried Playa Mujeres and had another fantastic trip. As always the service here is top notch. The whole staff is devoted to making sure you have a great time. Particular standouts were Cesar our beach...More

    1  Thank Gregory D
    Reviewed 2 days ago via mobile

    Wife and I just got back from a 4 day stay. Our 7th all inclusive resort, first time with Excellence and first time in Mexico. First, the great....The pool options are fantastic. Best pool server we have ever had with Beaz. He was amazing, remembered...More

    1  Thank brianhJ9311TZ
    Beloved Playa Mujeres
    3,773 reviews
    #1 of 7 hotels in Playa Mujeres
    0.2 km
     
    Finest Playa Mujeres
    3,553 reviews
    #3 of 7 hotels in Playa Mujeres
    0.2 km
     
    Secrets Playa Mujeres Golf & Spa Resort
    3,379 reviews
    #5 of 7 hotels in Playa Mujeres
    2.5 km
     
    Villa del Palmar Cancun Beach Resort & Spa
    4,181 reviews
    #4 of 7 hotels in Playa Mujeres
    1.3 km
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Free Internet
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$409 - US$836 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Playa Mujeres
    • #2 Top resorts Hotel in Playa Mujeres
    • #2 On the Beach Hotel in Playa Mujeres
    • #2 Luxury Hotel in Playa Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 450
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Orbitz, Hotels.com, Hotwire, Travelocity, Evoline ltd, getaroom.com, Cancelon, Cheap Tickets and TripOnline SA so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Playa Mujeres
    • Also Known As
    • Excellence Playa Mujeres Hotel Playa Mujeres ,
    • Excellence Hotel Playa Mujeres ,
    • Playa Mujeres Excellence Hotel ,
    • Excellence Playa Mujeres Cancun
    Add Photo Photos
    Traveler (17575)
    Room & Suite (3719)
    Pool & Beach (3403)
    Dining (2027)
    Hotel & Grounds (8699)
    Bathroom (177)
    Business Center & Event Rooms (74)
    Family and Play Areas (33)
    Nearby
    Secrets Playa Mujeres Golf & Spa Resort
    3,379 reviews
    2.53 km away
     
    Beloved Playa Mujeres
    3,773 reviews
    .20 km away
     
    Villa del Palmar Cancun Beach Resort & Spa
    4,181 reviews
    1.31 km away
     
    Finest Playa Mujeres
    3,553 reviews
    .21 km away
     
    Nearby Restaurants
    Flamingos Seafood Kitchen
    243 reviews
    2.83 km away
    Dopi's
    455 reviews
    5.93 km away
    JAX Bar & Grill
    1,228 reviews
    5.82 km away
    Abuelos
    214 reviews
    5.93 km away
    Nearby Attractions
    Playa Mujeres Trips and Tours
    80 reviews
    1.18 km away
    El Meco Ruins
    204 reviews
    3.60 km away
    Playa Norte
    5,853 reviews
    5.85 km away
    Delphinus
    14 reviews
    2.22 km away
    Ask a question
    Questions & Answers
    Sarah I
    November 20, 2017|
    AnswerShow all 3 answers
    Response from Mamalee025 | Reviewed this property |
    We’ve been there four times and have never heard people in corridors or in adjoining rooms. The only time we’ve heard anything in the room with doors shut is when our room faced the theater plaza - we could hear the shows at... More
    1
    Vote
    Bob H
    November 17, 2017|
    AnswerShow all 2 answers
    Response from ladysoul87 | Reviewed this property |
    that's correct.. smoking is permitted on any outside premises.. however, when we were therecouple weeks ago, I didn't really notice or smell any cigarette smoke..
    1
    Vote
    Goofey123
    November 17, 2017|
    AnswerShow all 4 answers
    Response from richofny4u | Reviewed this property |
    the main pools are very easy to get in out of but near the main pool bar it's active and not always quite. Most of the swim up rooms around the property are laid back and quite. I would say to avoid the front of building 7... More
    0
    Votes
    Room Tips
    "All the rooms pretty much have a pool view. There is no bad view."
    Read review
    "7 Building is central to the whole resort and convenient."
    Read review
    "We actually had two rooms for our stay as our initial room had only double beds and both were quiet."
    Read review
    "Building 8000 is where you want to be. The higher the better."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing