We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All I can say is this place is outstanding, we did sandals SouthCoast last September and definitely comparable. The service here is top notch; they go over the edge to please you and make you feel like royalty. We had a normal room, NON EC,...More
You know you are in pure luxury when you enter the gate of Excellence Playa Mujeres, the drive to the reception is just breath taken on how well the gardens are kept by the amazing gardeners.
Once you reach the reception you are greeted by...More
61 Thank fourpals
Response from Excellence G, Community Manager at Excellence Playa MujeresResponded July 21, 2017
Allow us to thank you for choosing Excellence Playa Mujeres as host for your holidays and for taking the time to share your experience with all Trip Advisor readers.
We are amused to read your amiable words regarding your experience and to know...More
I am not intending to single out any employee for a special mention. That would be so unfair, they are all professional, diligent , kind and friendly: without exception. I have never experienced such a high level of service anywhere else.
Each year I return...More
The hotel is fantastic great setting, great food, plenary of drink to choose from, very clean and great staff always smiling always ensuring every thing is good for you. A special mention has to go to Baez who worked around the pool area we sat...More
The hotel was recommended to us by friends. We upgraded to a Club beach view suite and it was definitely worth it. Superb hotel which absolutely deserves the 5* rating it is listed at. Staff were excellent and we were treated like royalty. Highly recommend...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
US$417 - US$774 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 On the Beach Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Hotels.com, Orbitz, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Cancelon, getaroom.com and Evoline ltd so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Response from MWBoston-Traveler | Reviewed this property |
Agreed -- only one building's swim-up suites (Building 8a, I think) are even close to the main pool. Everything else is along the "canals." Also, there's very little foot traffic along the canals and the people swimming in... More
Agreed -- only one building's swim-up suites (Building 8a, I think) are even close to the main pool. Everything else is along the "canals." Also, there's very little foot traffic along the canals and the people swimming in them are much quieter (since there's no bar in the canals so people don't tend to congregate nearly as much).
Response from Susan Cherie B | Reviewed this property |
There are several different options for breakfast: room service, the Lobster House (sit down meals), and the buffet in Toscana. Generally, our favorite has been the buffet because of the huge selection: made to order... More
There are several different options for breakfast: room service, the Lobster House (sit down meals), and the buffet in Toscana. Generally, our favorite has been the buffet because of the huge selection: made to order omelettes, crepes, pancakes, waffles, bacon, sausage, scrambled eggs, a huge selection of breads, pastries, and juices, cereals, oatmeal - the list goes on. We also liked the eggs Benedict at the Lobster House and room service French toast. My husband is also a very picky eater but has never had a problem at EPM! Enjoy! We're heading back in Dec but may also book June!
Are you sure you want to delete this answer?
"All rooms are lovely but Club suites have lovely extras - sun bed on balcony and private section of beach"