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Condominio Playa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 06/03/22
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Traveler (8621)
Room & Suite (1823)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 15 hotels in Playa Mujeres
2021 Travelers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Taxi service
Banquet room
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Adults only
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Private balcony
Flatscreen TV
Room service
Seating area
VIP room facilities
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Good to know
Hidden Gem
Ocean View
Languages Spoken
English, Spanish
Hotel links
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6506Reviews1068Q+A100Room tips
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Popular mentions
silvia H wrote a review Yesterday
6 contributions
Amazing staff. This is our second time here and everyone goes out of their way to make you feel welcome. Alex, the beach server, Hugo and Manny the pool bartenders were all so friendly. The hostess at El Mar, Viridiana and the chef Ricardo made us delicious fried fish off the menu on our last day, and it was so fun, and the server Angel Oy was great as well! We're definitely coming back!
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip: Book spa treatments with lots of advance notice, as they book fast due to COVID now. Everyone...
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minx6469 wrote a review Aug 2021
Baltimore, MD334 contributions212 helpful votes
Hotel's Favorite
This vacation was our 2nd time at Beloved (our previous stay was in 2017 and we've also stayed at Excellence Playa Mujeres in 2011) and it was just as good as our first trip. During our 4-night stay we loved our swim-up suite (#305). Michel was our poolside waiter and checked on us constantly. My husband's favorite restaurant this time around was Le Bisou (try the Lobster Vol Au Vent) and mine was Lupita Steakhouse (don't miss the mushroom cream soup). Our hydrotherapy session with Gabriel was fun and relaxing. My muscle-soother massage with Juanita was amazing!! Juan at the Lobby Bar made incredible drinks for us every night. Our favorite nightly entertainment was Black Jam - Acoustic Rock Duet. They are so talented!! Sushi at the Lupita Lounge was amazing. I will add that Beloved and their staff are very good with Covid protocols. Every staff member wears a mask at all times. Hand sanitizer is everywhere and offered to every guest when checking into every restaurant. Covid tests for departure are fast and easy. Our only issues had to do with other guests. Loud, obnoxious, "party" people who clearly did not read about Beloved before traveling. My husband and I speculate that EPM was fully booked and those people were referred to Beloved instead, not realizing the 2 resorts are completely different in atmosphere. I heard some guests complain about the lack of outdoor music or nightly entertainment - they considered Beloved "too quiet" and "boring". In the future I hope both Excellence and Beloved will make their differences more clear. All in all, we had a wonderfully relaxing trip. Beloved is our favorite place to visit and we can't wait to return.
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Date of stay: August 2021
1 Helpful vote
Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded 4 weeks ago
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers. We are delighted to read that we were able to create a relaxing atmosphere as the resort is perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. We will forward your kind words to our team for their contribution to how memorable and special was your stay. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
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amycbarker wrote a review Yesterday
1 contribution
4th time here and it was great as always. Employees are so friendly. Want to recognize Mex at the front door, alex and Francisco at the pool, hugo and Manuel at pool bar, Donaldo at the taco stand. They made our trip great
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
ericwhughes wrote a review 23 Sep
Jersey City, New Jersey1 contribution2 helpful votes
If you are looking for an adults only, all-inclusive resort that is full of breathtaking views, incredibly kind and caring staff, and some of the tastiest food you’ll ever eat, then look no further than Beloved. My husband and I went to celebrate his 40th and it felt like our entire trip was one long birthday celebration. Indeed, as a gay couple we were cautiously optimistic that we would feel welcomed and have a good time. Boy did we underestimate Beloved: we felt all the love and kindness and had a fabulous time!! Book your next trip to Beloved and let the sunny beach and gentle waves soothe your soul.
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
1 Helpful vote
alexgcuesoft wrote a review 22 Sep
Independence, Ohio1 contribution
we truly enjoyed our whole trip. I would highly recommend this place to others. The room was very clean. Service was attentive. The Spa was rewarding. Food was inviting the eyes and pleasing the taste buds.
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded 2 days ago
Dear guest, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. In addition, it is a pleasure knowing that you thoroughly enjoyed our Spa. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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US$364 - US$770 (Based on Average Rates for a Standard Room)
la amada resort, la amada playa mujeres
La Amada Hotel
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
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Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Capilla de Guadalupe (7.5 km), Playa Norte (5.8 km), and Zona Arqueologica El Meco (3.4 km).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Los Tacos de Humo, Pizza & a...More, and Guru Beach Club & Restaurant by Lotus.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Beloved Playa Mujeres have an airport shuttle?
Yes, Beloved Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.