Chanalai Garden Resort

Chanalai Garden Resort

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Panorama of the Deluxe Sea View Room at the Chanalai Garden Resort
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About

4.5
#4 of 57 hotels in Kata Beach
4.7 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Chanalai Garden Resort is 2 minutes walk from the Kata Beach. Overlooking the Andaman Sea, Chanalai Garden Resort is located along Kata Beach in Phuket. It features 2 outdoor pools, 2 pool bars, a fitness center and 2 on-site restaurants. Rooms at Chanalai Garden Resort are decorated in a modern Thai style. Each room is equipped with a 42-inch flat screen TV, a fully-stocked mini-bar and an individually controlled air conditioner. The private bathroom is fitted with a bath or shower, complimentary toiletries and fluffy towels. They each come with a private balcony which overlooks the sea or the resort’s tropical garden. Facilities available at Chanalai Garden Resort includes an air-conditioned Kid’s Club fitted with toys. Adults can get a good workout at the fully-equipped fitness room which features floor-to-ceiling windows with a section featuring sea views.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkeling
Entertainment staff
Indoor play area for children
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Wake-up service / alarm clock
Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Harbor View
Classic
Languages Spoken
English, Chinese, Filipino, Thai
Hotel links
Special Price:30% off room rate

Location

247 Kata Road, Kata Beach, Karon, Phuket 83100 Thailand
Name/address in local language
4,382Reviews217Q+A100Room tips
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Detailed Reviews
MizMickie wrote a review Mar 2020
Hong Kong, China
5.0 of 5 bubbles
We visited the Chanalai Garden Resort at Kata Beach from March 7, 2020 through March 10th and it was great. Everyone is so helpful and nice. Beverly in Guest Relations was especially helpful and friendly, but overall everyone is happy and kind. The rooms were extremely clean, although you only get two water bottles a day and if you want more it will cost you $30 baht each, and for an ice bucket $40 baht, still cheap but most hotels offer these items for free. This was the only thing wrong with this hotel. They have several happy hours throughout the day and the drinks are very inexpensive and tasty. The breakfast was really good as well. You Walk right out of the hotel and the beach is less than five minutes away and when you exit the hotel you are already in the town and close to many shops and restaurants. I found myself wanting to stay here longer and not move on to the next beach (Karon Beach) and hotel, but sadly we had to. A fantastic stay and we will definitely be coming back again!
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Apr 5, 2020
Dear MizMickie, Thank you for choosing our resort and taking your valuable time to share your wonderful review . It is a real pleasure to have you with us. I am extremely happy to read that you enjoyed your stay, especially hospitality service provided by our team members. Your encouraging words brought many smiles among us – certainly a wonderful compensation for all the hard work by the team. The entire team and I look forward to welcoming you back to our resort, hopefully in not too distant future. Finest Regards Patcharee Kaewprom General Manager
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MrMur666 wrote a review Dec 2019
Takapuna, New Zealand
5.0 of 5 bubbles
This place is fantastic. I booked a night when my wife became very ill, they found somewhere for her to rest and had a room ready for us within 30 minutes even though it was 8am. The rooms were the best we have stayed in while in Thailand, but we only paid 2000 Baht through trip advisor ($100 NZD). The staff consistently checked in on us and offered medical advice. The pool is amazing, happy hour cocktails are great value for money! Great breakfast and close to the beach. So thankful for everything they did, incredible staff!!
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Jan 17, 2020
Dear MrMur666, Thank you for choosing Chanalai Garden Resort, and for taking the time to write a review about your recent experience. It is great to know that you had an amazing time with us. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best Regards, Ms. Patcharee Kaewprom General Manager
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Dringo7 wrote a review Feb 2020
Hitchin, United Kingdom
5.0 of 5 bubbles
We booked a weeks stay at Chanalai Garden Resort as a last minute booking . We had a fabulous stay in Room 7402 with a view across to Kata Beach. The hotel is on a sloping site with lots of stairs and different elevations so wouldn’t suit anyone with mobility issues but it is a fantastically well run hotel and great value

The room was spotlessly clean with the feature being the huge double bed with base surround and great air conditioning.

The staff at the hotel are fabulous with special mention to Krit and Beverley who went the extra mile for us on a couple occasions. They are a credit to the hotel.

All in all a wonderful stay in a great location.

We will return in January 2021
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Feb 5, 2020
Dear Dringo7, Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight. On behalf of the staff and management, we would like to thank you for sharing your views which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality. Best regards, Patcharee kaewprom General manager
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BarryC11 wrote a review Feb 2020
Cannock, United Kingdom
5.0 of 5 bubbles
We have just returned from a wonderful stay at this hotel, and I was there to celebrate a special birthday.
From the moment that we walked in to the hotel we were totally impressed. We had a sea view on the 6th floor (see photo) and the views are absolutely stunning.
Location is absolutely perfect as it is at the end of Kata beach, and literally takes to 2 minutes to walk to the beach.
Breakfast is plentiful and there is never any problem getting a table - special thank you for the cake on my birthday, it made it that extra bit special.
Staff are all excellent and can't do enough to help you - special mentions to Eakapong, the Assistant Manager. Spoke to him several times at breakfast, and he also arranged for a breakfast bag to be ready for us when we checked out as we had an early flight home. And also to Beverly, who I believe works as Guest Relations. Smiles all around every morning and a greeting, and thank you for the cafe lattes.
Rooms are spotless and cleaned thoroughly every day.
There is a wide range of restaurants nearby, several of which I have already reviewed.
And a real plus side is that the sea view rooms are quiet at night, and the bed is probably the biggest and most comfortable that I have ever slept in.
I can't recommend this hotel highly enough and plan to return here again, hopefully in the not to distant future.
Thank you for a fantastic holiday.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Sea view on a higher floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Feb 13, 2020
Dear BarryC11, Thank you for choosing Chanalai Garden Resort for your recent holiday and extending such gracious comments regarding your stay. It is fantastic that services of our team member helped to create a most enjoyable stay for you, I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests. Once again, thank you so much for your review and am truly elated that you had such a fantastic stay. Should your travels bring you back to Phuket, I and the team hopefully you will visit us again. Finest Regards, Patcharee Kaewprom General Manager
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brian s wrote a review Jan 2020
5.0 of 5 bubbles
We have just returned home after two very enjoyable weeks at the chanalair garden resort. very pleased with our room which was on the 5th floor with a view over the pool and kata beach. the hotel is set in the hillside, so there are steps, however there are two lifts, actually we liked the hotel being on the hillside because there were lovely views from the pool areas and our room. the hotel is in a great location at what we think is the best end of kata beach, close to several bars on the beach and very good restaurants for those that want to eat out. the two pools are very nice with comfortable sun beds, no need to do the dreaded early morning bed reserving routine. for lunch we would have a kebab for 99 baht from the pool bar which was very nice and great value. we enjoyed the breakfasts and cappuccino or americano coffee was available on request. The hotel general manager took the trouble to speak to us twice at breakfast during our stay, and we noticed that she is present on site making sure that everything runs well. the staff couldn't be more helpful, if we called down via phone to make a request the staff provided what we needed within minutes. a special mention to Beverley and Yui for being so helpful and always giving us a warm greeting and smile.. We would stay at this hotel again many thanks to all the staff.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: high floor with pool/sea view was very nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Jan 21, 2020
Dear G146MHbrians, Thank you for choosing Chanalai Garden Resort for your recent holiday and extending such gracious comments regarding your stay. It is fantastic that services of our team member helped to create a most enjoyable stay for you, I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests. Once again, thank you so much for your review and am truly elated that you had such a fantastic stay. Should your travels bring you back to Phuket, I and the team hopefully you will visit us again. Finest Regards, Ms. Patcharee Kaewprom General Managaer
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GDMDFAMILY wrote a review Mar 2020
WEST SUSSEX
5.0 of 5 bubbles
stayed in a seaview room for 7 nights. very clean and everything you need in room. the view from our room (2202) was amazing and sitting on the balcony with a ice cold chang watching the sun go down was a highlight of our stay. We had b&b the breakfast was fine with plenty of fresh options. The food from the pool bars was nice especially the kebabs. The drink we very expensive £1.50 for a 500ml bottle of water when you can cross the road over to a supermarket and get a 1.5l bottle for less than 30p. We always took our own soft drinks to the pool and the staff were fine with that.
The hotel is a 2 minute walk to the beach and a 5 minute walk to the main area of shops, restaurants and bars.
Which cater for all budgets we used the food market a lot and never spent more than £15 including a couple of beers.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Apr 5, 2020
Dear GDMDFAMILY, On behalf of the staff and management, we would like to thank you for sharing your views which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality. Best regards, Patcharee Kaewprom General Manager
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Lauren S wrote a review Feb 2020
London, United Kingdom
+1
5.0 of 5 bubbles
My family and I stayed here for two weeks at the end of January and had a lovely time. Our daughter had the time of her life!

After a 14hr journey, we were greeted by friendly staff, a refreshing drink, cold towel and an ice cream.

We were then taken to our room which was clean, spacious and modern. We were at the front of the hotel, which at first worried me as I thought it might be noisy, but it was actually not at all. It was a lovely room.

Breakfast was delicious. Lots of cold and hot options and the staff were so welcoming. They are always smiling and happy to help. They really spoilt our daughter, making her Mickey Mouse shaped pancakes and going out of their way to ensure she was happy. Huge thanks to the chef!

I cannot thank the hotel staff enough for their kindness. Eakapong, the Assistant Hotel Manager, was amazing. He went over and above what we could ever have imagined to ensure our stay, and especially our daughter’s, was a happy one. He is a real asset and I hope the hotel recognise that!

The location was perfect for us. It was a reasonably quiet area with lots and lots of restaurants to choose from each day. The beach was just a short walk across the road and was clean, with beautiful clear water - you could see some amazing fish! The elephant sanctuary and Big Buddha were only about 30mins away too but there are lots of other trips you can do if you wanted to explore.

The facilities at the hotel were great - two lovely pools which were always clean (And Zumba on a Saturday), a library area and a kids club. The staff at the kids club were lovely and my daughter loved every second we were in there making butterflies and bracelets. The hotel also had a gym which we never used but from the outside looked great if we ever wanted to! They also set up a movie area with popcorn most evenings so if you didn’t want to go out, you could lay under the stars and watch a film.

Overall a great place to stay, lovely location and superb staff.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Feb 16, 2020
Dear 96LaurenS, Thank you very much for taking the time to share your positive feedback about your recent stay community! We are delighted to read you were able to thoroughly enjoy your stay and the other aspects of Chanalai Garden Resort, Phuket most notably with the service you experienced. I have meanwhile shared your kind words with the staff and I am confident that it serves as a great motivation. Once again, thank you very much indeed for sharing. We look forward to welcoming you back again in the near future. Finest Regards, Patcharee Kaewprom General Manager
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LA Poston-Simms wrote a review Mar 2020
Stourbridge, United Kingdom
5.0 of 5 bubbles
We recently stayed at the chanalai garden resort Phuket for a friends wedding at a nearby hotel. The hotel staff were exceptional. Their warm friendly service was second to none.

The rooms were very clean and we were upgraded to a sea view for free which was perfect. The rooms are a little noisy from the air conditioning units outside however I would suffer the noise just for the superd air con!!!

The room we had was at the back of the hotel and there were a lot of stairs however lifts are available.

Wifi is available all around the hotel and is generally very good.

My husband and I are both vegan. The breakfast was a little limited however the staff were always ready with coconut milk for my cereal and happy to get baked beans for my hubby's toast.

Overall a great stay and would highly recommend this property!

LPS
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded Apr 5, 2020
Dear MrsLPS, Many sincere thanks for your kind review. I am very happy to hear that our services still made such a positive impression and delivering to a great resort experience throughout your stay. The team we have are indeed wonderful and a true asset of our resort and they do take pride in taking care of all our guests to ensure they have memorable experience. Thank you once again for choosing to stay with us and I look forward to welcoming you back soon. Finest Regards, Patcharee Kaewprom General Manager
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Reinhard K wrote a review Apr 2020
Waedenswil, Switzerland
5.0 of 5 bubbles
We spent our vacation mid March again in the beautiful Chanalai Garden Resort, with a short walk to Kata Beach, the restaurants with themed evenings and the nice, attentive service.

However, this year our stay was strongly impacted by the global pandemic and we decided due to borders closing and local lock downs to return home earlier
In these extraordinary times we recognized that it was the hotel top-priority to look after both their customers and their staff to keep them in a safe and healthy environment.
Since our flights were postponed and the situation for domestic and international flights became increasingly confusing, we decided to book a new regular flight for which the customer relation service helped us through this difficult steps including refund claim process.
Our appreciation therefore go to everyone, from management to housekeeping at Chanalai Garden Resort for their permanent support in this tough time and we know, that the before mentioned applies to the whole Chanalai Group.

We wish you all to keep safely und healthy and that you all weather through the crisis.

Our warmest regards and see you next year

R. & I. from Switzerland
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Date of stay: March 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiGarden, ผู้จัดการทั่วไป at Chanalai Garden Resort
Responded May 28, 2020
Dear reinhardk261, On behalf of the staff and management, we would like to thank you for sharing your views which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality. Stay safe . Best regards, Patcharee Kaewprom General Manager
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fitnesspope wrote a review Feb 2022
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
We are today on our last day, we will definitely come back!
nothing is to much for the staff to arrange, big thanks to the reception and Mr Day, they really are super friendly and helpful.rooms are super clean, not huge but all with balcony, very well maintained.
The hotel is just across the beach, really less than 1 min walk, so no need to pay extra money for a hotel directly on the beach as the beach is a public beach anyway but very clean, not crowded. for reasonable price (100THB per day) you can rent a chair if you prefer that.
very short walking distance to restaurants, and small shops or a 1 hour walk/hike to big Buddha. (thats a medium hard hike) and we enjoyed it.hope imy review helps, its good value for money!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nittaya Srichay, General Manager at Chanalai Garden Resort
Responded Mar 10, 2022
Dear fitnesspope, Lots of thanks for your really nice review. The team and I are glad you enjoyed the location and service of staff. Your compliment will be forwarded to Mr.Day. And when you would like to come visit us please let us know about your plan for next holiday so we can offer you our best available returning guest rates. Yours, Nittaya Srichay
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jents81 asked a question Jun 10
Stoke-on-Trent, United Kingdom19 contributions19 helpful votes
Hi, could anyone advise what you get on a Half Board basis? Kind Regards
Answer from GRO C
Dear Jealoussy Thank you for your questions kindly to in from you that we have no beach bag provide,However beach towel are provides in room. Best regards, Mr.Prachya Treeinthong Guest Relations Supervisor
Answer from GRO C
Dear Jealoussy Thank you for your questions kindly to infrom you that we have no beach bag provide,However beach towel are provides in room. Best regards, Mr.Prachya Treeinthong Guest Relations Supervisor
Jimccccc asked a question Nov 2023
283 contributions9 helpful votes
What's best way to get from phulet airport
Answer from G F
1 contribution1 helpful vote
You have 2 options have about £100 of Thai Money ready or change some at the airport and catch a taxi or you can get an e-sim & if you have bolt you can order a cab on the app it’s very cheap on the app. Get an e-sim so you can make calls and order bolt to get around. Hope this is helpful
Joshy P wrote a tip Yesterday
Manchester, United Kingdom11 contributions
5.0 of 5 bubbles
"The hotel’s taxi service beat the Grab app for prices! Just show the taxi drivers outside the price on grab and they will beat it for you"
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GazG2006 wrote a tip Jun 20
4 contributions
5.0 of 5 bubbles
"If you have mobility issues then request a lower room as there can be a lot of walking to the higher rooms despite there being lifts."
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László M wrote a tip Jun 20
Mezőberény, Hungary4 contributions
5.0 of 5 bubbles
"They can trust on the hotel!"
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Chuleeporn K wrote a tip Jun 19
18 contributions
5.0 of 5 bubbles
"The resort is on a hill, so you may have to walk up a lot of stairs."
Read full review
Kristy T wrote a tip Jun 19
4 contributions
5.0 of 5 bubbles
"Arrange tours at the Resort at least a day before. "
Read full review
Not the right property for you?
There are more places to choose from in the Kata Beach area.
PRICE RANGE
₱2,412 - ₱5,178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tropical garden hotel kata beach, tropical garden kata, tropical garden resort phuket
FORMERLY KNOWN AS
Tropical Garden Resort
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
209
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHANALAI GARDEN RESORT - UPDATED 2024 Hotel Reviews & Price Comparison (Kata Beach, Thailand) - Tripadvisor

Frequently Asked Questions about Chanalai Garden Resort
Which popular attractions are close to Chanalai Garden Resort?
Nearby attractions include Simon's Boutique Tailors Phuket (0.1 km), Harry's Fashion House (0.3 km), and Ommega Fashion (0.2 km).
What are some of the property amenities at Chanalai Garden Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Chanalai Garden Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chanalai Garden Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Chanalai Garden Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Chanalai Garden Resort?
Conveniently located restaurants include Curry Delight Indian Restaurant, Gastone, and Burger House Kata Beach.
Are there opportunities to exercise at Chanalai Garden Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Chanalai Garden Resort have airport transportation?
Yes, Chanalai Garden Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chanalai Garden Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Chanalai Garden Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chanalai Garden Resort?
The staff speaks multiple languages, including English, Chinese, Thai, and Filipino.
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