Metadee Concept Hotel

Metadee Concept Hotel

66 Kata Road Muang, Kata Beach, Karon, Phuket 83100 Thailand
Traveler (1989)
Our Elephant
Room & Suite (554)
Swimming Pool
Pool & Beach (340)
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About

4.5
#7 of 57 hotels in Kata Beach
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Romantic
Languages Spoken
Chinese, Thai
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids club
Free shuttle or taxi services
Spa
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Airport transportation
Car hire
Taxi service
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Safe
Complimentary toiletries
Telephone
Room types
Non-smoking rooms
Suites

Location

66 Kata Road Muang, Kata Beach, Karon, Phuket 83100 Thailand
Name/address in local language
1,876Review2Q+A100Room tips
Traveler rating
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  • 51
Time of year
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Detailed Reviews
Sebastian J wrote a review Mar 2020
+1
5.0 of 5 bubbles
This was our fourth time at metadee! I think that speak for it self- Returning guest are happy guests! We have lived private villa, villa access pool and standard room. We prefer the access pool villa, worth every penny!

The main reason that we return is the staff and managers, great service and really cares for your wellbeing! They are happy! They want you to be happy! Almost to the point when you think that even you want to work here with them. Great team!

The build of their new Metadee Elit did not bother us at all, not in the room or at the poolbar area. Some sounds but really nothing that makes a bother.

We will be back for sure!!

If I could change something, it was to set up a Strict quietzone between 22:00-07:00 at the rooms, no talking on the balkones, playing music or similar activites that disturb people sleeping, and maby promoting the poolbar for the social part for those in need for a talk late in the evening. - like super special cocktails that looks amazing.

The breakfast is good, good standard, alot to choose from, its been the same almost all our four times, we as returning guest really would appriciate different choices and new dishes,

Much love and thank you all at metadee for a perfect honeymoon! / Sebastian & Elinor
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MetadeeResortVilla, Manager at Metadee Concept Hotel
Responded Mar 7, 2020
Dear sebastianj204, First of all, thank you for always coming back and taking your precious time sharing your positive feedback to us. It's always a pleasure seeing you again. We're glad that you continue to love Metadee Resort & Villas. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. All of us here are looking forward to your fifth visit. Best regards, Kimberly Gevera-Guab Guest Relation Manager
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globaliste wrote a review Apr 2021
Honolulu
5.0 of 5 bubbles
I recently stayed 15 nights as part of the ALQ program upon landing in Phuket. Reservation inquiries and communication with the Director of Sales, Khun Laila, was a breeze. Pre-arrival housekeeping requests were acceded to effortlessly. Upon arrival at Phuket International Airport, was greeted by the Manager in charge of the ALQ wing, Khun Rose, and whisked off to the resort without delay. Fifteen nights flew by very fast, thanks to all the staff who attended to me during my stay, in particular the two lady Demi-Chefs in charge of the main kitchen, Khun Chonticha Pansuwan (Fah) and Khun Kasemporn Saungsiri (BamBom). As someone who was away from Thailand for a whole year and missing Southern Thai food so much, in coordination with Khun Rose, my requests for local vegetables including Phak Kood (fiddlehead fern shoots) and Yord Mara (chayote squash leaves) were catered to without fail. When I noticed they had a balinbi/kamias sour fruit (Thai: talingpling) tree on the resort grounds and asked if they could incorporate it into dishes such as Khao Yum and a bespoke Khao Pad Khamin (turmeric fried rice), these dishes were prepared with love and with amazingly delicious results! Thailand truly is the land of amazingly talented culinarians and Chef Fa and Chef BamBom are two shining examples of the profession. The exclusively Thai meals that I enjoyed over the course of fifteen nights was on par with the food served at some of my favorite restaurants on the island. My compliments to the two chefs for rising to the occasion to curate exceptional and authentic Thai meals for someone who has been missing Thai food for a year (too long). I will definitely be back to visit Metadee again, especially since Khun Laila has told me about their new hotel building within the resort complex. currently under construction and to debut sometime in the summer
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Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Metadee Phuket, Owner at Metadee Concept Hotel
Responded Jun 7, 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ple
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pauline g wrote a review Oct 2020
+1
5.0 of 5 bubbles
My husband and I staid a few days in one of the beautiful villa at Metadee resort and were delighted with the whole experience. The location is really good considering that many places are shut due to COVID. A few really nice restaurants are still open within walking distance and Kata beach is only a 10 minutes walk away. The hotel itself is beautiful and clean. The breakfast had a wide variety of options and the food is great! Most importantly the service at the hotel is fantastic, everyone went above and beyond to make our stay unforgettable (including organising a surprise birthday dinner). The personal friendliness and attention is exceptional too. We would love to come back here!
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Metadee Phuket, Owner at Metadee Concept Hotel
Responded Oct 23, 2020
Dear Ms. Pauline G, It was a pleasure to have you with us and we hope to have you back again in the near future! Thank you for taking the time to share your experience at Metadee Resort and Villas . We appreciate your kind comment throughout the hotel facilities, food and accommodation. We will be sure to share your positive words with the restaurant and their associates. Once again, thank you for your valued feedback, please stay safe and see you again on your next visit . Best regards , Management
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Debbie O wrote a review Aug 2022
Sharjah, United Arab Emirates
3.0 of 5 bubbles
I cannot fault the room. We had a suite with sort of pool access.(we had to go down a flight of steps to the pool). It was spacious and the shower/dressing room was amazing. Everything was provided; coffee machine, clothes airer and even beach bag. Sheets and towels were clean.
The breakfast was very sub-standard and was definitely NOT five star. Very standard food, dry bread, limited choices and restaurant staff who didn’t speak English. ( so the lady making omelettes didn’t understand cheese, ham, mushroom or tomato!)
Drinking water was provided in the room which we hastily opened to fill the kettle, then noticed that we had opened the one which wasn’t complementary. The glasses in the room were flimsy, ie not hotel standard, so we managed to break two and were subsequently charged.
The ac automatically shuts off if you open the balcony and the only way that you can restart is by calling the reception.
Pool was lovely, I particularly liked the gold tiled area. The kids really had fun on the paddle boards.
So to sum up; despite having what could be 5 star facilities, this property is let down by awkward staff in reception, a general lack of staff overall( ie kitchen, pool attendants, pool bar). Very difficult to communicate when the staff don’t speak English. The bell- boys/ buggy drivers are worth their weight in gold!
The hotel is extremely quiet due to the low season but cannot understand why the guests are so spread out over the property. Surely it would make sense to use less of the buildings and hence being more energy efficient? I ended up paying to have an extra room for my son and they wouldn’t put him near us despite the hotel being empty. This was annoying.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Make sure that your pool access room is ground. Pizza shop in corner is very good. Also book your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca wrote a review Dec 2022
3.0 of 5 bubbles
The hotel is over all good. But the service,housekeeping and staff are not the best, absolutely not 5 star. They clean your room very late, around 16.30-18.30, which is not so pleasant because when you arrive back from a beach day you don’t have a clean room or towels. We called for laundry and pool towels and every time it took above 30 minutes to them to show up, and sometime they did not even show up so we had to call 2-3 times…. Also the buggy service, we have been standing down at the road and calling and then waiting for 15 minutes, a long time, we wounded what they where doing.. also one time there where a lot of people waiting at the road to get a ride to the hotel by the buggy, we where pick up ans dropped of but there where still people waiting down the road but instead of going back the staff took a phone call. We also booked a trip and had to leave in the early morning a round 05, but when we got to the reception the staff member was sleeping at the sofa in the reception and snoring, this was for us very uncomfortable and we had to wake him up.. the staff at this hotel don’t under stand english very well. The breakfast is average, but the bread is dry and a lot of things is not refilled and coffe mashines don’t work. Over all we had a good stay but they have to work on some things.
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Date of stay: December 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brendan J wrote a review Jun 2022
3.0 of 5 bubbles
Accommodation Outstanding, we had a Private Villa with pool.

What let the visit down was the operational side of the hotel. We found the staff not to be as accommodating as we would of liked.

Examples would be when checking out we had a charge we didn’t agree was correct, we felt awkward having to explain why it was wrong. Then had 3 people running around making it awkward to change the charges to check if we were fibbing. (Charged for floating breakfast when we didn’t have one)

When we checked out it was just pay and have a nice day. We were not asked how the visit was.

At 8am we had gardening work every day outside our room waking us up. During the day, jet washing and chopping down trees so you couldn’t relax.

Breakfast was charged at 300TB however local hotels welcoming in external guests were cheaper and have more choice. The breakfast food was very basic and a bit “odd” if you don’t want curry or bolognese for breakfast then your left with limited choice. I would of liked more morning based food I.e bacon a choice of sausages vs just chicken sausages. The fruit and yogurt was not kept cold so I had to have warm plain yogurt which was unpleasant.

We found there was a language barrier with the staff it was much cheaper to go outside the hotel to book taxis vs through the hotel directly. I.e big Buddha quote from hotel was 1200tb outside hotel was 800TB.

Another point I would make is that the pool in the room during heavy rain meant the rocks to the side of the pool flooded meaning the pool got dirty I would say to maybe leave a net in the room for us to be able to take out the mess ourself vs waiting for pool maintenance.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Book taxis outside hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miss Wilailuk Sanguanporn, Marketing at Metadee Concept Hotel
Responded Jul 19, 2022
Dear valued guest, Thank you for your feed back. We fell gratitude for it. We regret to learn that we cannot make your stay with us enjoyable one. Your kind feedback has been reported to the Management team for further improvement As for an issue of taxi price, the hotel has a quality control we selected only the well trained-experience transportation provider covering full accident insurance, therefore the price is a bit higher than outsider. For your review on breakfast, once thank you again for your kind review. It has been now sorted out For language barrier, we are having now a language class to enhance our staff 's communicative skill We wish to welcoming you back in your future stay in Phuket.
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Goonerbunny wrote a review Jun 12
Bracknell, United Kingdom
5.0 of 5 bubbles
I stayed here from 12th May till 26th, had a lovely holiday, asked to be moved to another style room and Lee the Guest Experience Manager was very helpful came to the room and moved me and asked if I was happy with the new room, and if I had any questions or queries to contact him, I had a lovely room very comfortable, I requested to be close to the lobby as I was travelling solo, so was in the first block. The breakfast was very good plenty of choice and always replenished quickly, I found the staff very friendly and helpful as they got to know me being there solo for 14nts, The pools at the hotel are lovely and as others say it snakes around the whole resort, I liked the resort style pool at the other end of the resort near the sports bar, and often I would be the only person around this pool, everything was clean and well maintains around the resort. I went to the Sunset Bar and Restaurant although I did not eat in here , the whole ambience of the place is lovely and the sunsets stunning up here. Location is also great and the fact that the hotel provide a buggy down to the main strip and back if before 10pm is great, there is telpehone you can call reception to request the buggy to collect you. Location is great as your in the middle of Kata plenty of Restaurants and bars outside and markets, and the beach is about 10 mins walk. Also over the road from the Kata Palm is the Blue Bus stop (100 baht bus) I used this a few times, to Karon and Patong and back, or I used the app BOLT for taxis and motorbike taxi's which is really good. The room in the hotel was always cleaned everyday and they left water in the room also.
I requested a later checkout as my pickup was not till 4.20pm and I was kindly granted this till 4pm as the hotel I think was not too busy as it was low season.
I used the gym regular also every other day and a great gym.
All in all a great Hotel and thankyou to Lee for looking after me :) I would stay here again and would definately recommend the Hotel.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Demi Huang, Markedsføring at Metadee Concept Hotel
Responded 6 days ago
Dear Goonerbunny Thank you for your detailed and spectacular review! We're delighted to hear you had a lovely holiday at our establishment and felt properly welcomed. We're also glad you found the breakfast plentiful and enjoyed the service by our kind staff. It's wonderful to hear that you appreciated our signature pool design and liked the ambience at Moon Terrace. Thank you for your kind words and for recommending our hotel. We look forward to welcoming you back on your next visit! Best regards, Metadee Concept Hotel
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N B wrote a review Oct 2021
Mississauga, Canada
4.0 of 5 bubbles
I stayed at the resort for 2 weeks and my time at the resort was exceptional. Boi and Nong delivered great service and ensured all your needs were cared for in the restaurant.
And then there was the very nice lady in Reception named Kimberly......she always had a smile and with a great personality who was always there to assist you.
Great points with the resort......there were many but the important ones for me were the bathroom facilities including a large rain shower with lots of hot water. The bed was very comfortable and the room was big enough for two. The pool was large and long and our room had direct access into the pool.
Only one issue that needs to be corrected is our door to the pool would not close all the way and we had minor issues with mosquitos in our room. Lucky for us we had a mosquito net over the bed.
Overall, I would surely return to the resort again if I was in the area of Kata Beach.
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Date of stay: October 2021
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WILAILUK SANGUANPORN, Revenue Management at Metadee Concept Hotel
Responded Nov 6, 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, laila
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Jackierudd5 wrote a review Jan 2020
Lowestoft, United Kingdom
5.0 of 5 bubbles
Good facilities, friendly helpful staff, excellent swimming pool. Our room had pool access and you could swim down to the main pool. Close to bars and restaurants and you can easily walk to the beach, the resort itself is quiet as it’s set back from the road. The food at the restaurant was really good and lots of choice for breakfast and lunch by the pool.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MetadeePhuket, Manager at Metadee Concept Hotel
Responded Jan 1, 2020
To guest, Thank you for a good review of the hotel. Thank you very much for staying at our hotel. We look forward to seeing you again. Ple
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scott r wrote a review Feb 2024
Dubai, United Arab Emirates
5.0 of 5 bubbles
Sleek modern rooms recently built. We had a ground floor room with direct access to pool via patio doors. Rooms split into a bedroom and shower room cum storage etc. Very elegantly designed but could do with frosted glass panels on glass in toilet so rest of area can be used while toilet is occupied. Excellent buffet breakfast. We stayed 6 nights, rarely ate in restaurants outside of breakfast as although quality was very good it was (understandably) much more expensive than food available in restaurants nearby. If you can find it the view from the roof top restaurant at sunset is stunning. It’s a 7 minute walk to get to the main drag but the hotel has a shuttle buggy service which was often much needed when the heat and humidity were high. Being that distance away from the hustle and bustle of the main road was a blessing after a few hours at the beach or browsing the local shops. We did have a few mosquitos in the room (I guess higher rooms would have less) but a couple of bites each over 6 days didn’t cause any issue for us.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Demi Huang, Markedsføring at Metadee Concept Hotel
Responded Feb 25, 2024
Dear Guest Thank you for sharing your wonderful review with us! We're delighted to hear that you found excellent value and great service during your stay. We're glad you enjoyed the design of our rooms, as well as the convenience of direct pool access. Your feedback about the toilet design is appreciated and will be considered for future improvements. Thank you for your feedback about the mosquitoes. We're currently reviewing measures that we can take to ensure a more seamless stay for our guests. Thank you for choosing Metadee, we hope to welcome you back for another enjoyable stay in the future. Best regards, Metadee Concept Hotel
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Answer from 330googoo
London, United Kingdom16 contributions11 helpful votes
its in the rooms too
Discover57552049463 wrote a tip Jun 14
United Arab Emirates1 contribution
5.0 of 5 bubbles
"Mr. Lee is very helpful."
Read full review
joleene7 wrote a tip May 2024
lancashire78 contributions32 helpful votes
4.0 of 5 bubbles
"The hotel is quite expensive especially the moon terrace compared to outside the hotel . Don’t order taxis from reception use outside taxis "
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Geoff W wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Can’t believe the main restaurant wasn’t full. The Thai food was to die for. "
Read full review
Alex7447 wrote a tip Mar 2024
Kostroma, Russia33 contributions25 helpful votes
4.0 of 5 bubbles
"Don’t forget your toothbrushes ( local not good) and balsam conditioner for hair."
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Av wrote a tip Mar 2024
3 contributions1 helpful vote
4.0 of 5 bubbles
"More shuttles to the beach would be beneficial but other than that nothing! "
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Not the right property for you?
There are more places to choose from in the Kata Beach area.
PRICE RANGE
₱4,472 - ₱6,354 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Metadee Elite Kata Beach
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
204
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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METADEE CONCEPT HOTEL - UPDATED 2024 Reviews & Price Comparison (Kata Beach, Thailand) - Tripadvisor

Frequently Asked Questions about Metadee Concept Hotel
Which popular attractions are close to Metadee Concept Hotel?
Nearby attractions include Art Space Gallery and Music Bar (0.3 km), Kata Universal Collection (0.3 km), and Harry's Fashion House (0.4 km).
What are some of the property amenities at Metadee Concept Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Metadee Concept Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Metadee Concept Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Metadee Concept Hotel?
Conveniently located restaurants include Kata On Fire Bar and Grill, Eightfold Restaurant, and The Kitchen Kata Beach.
Are there opportunities to exercise at Metadee Concept Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Metadee Concept Hotel have airport transportation?
Yes, Metadee Concept Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Metadee Concept Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Metadee Concept Hotel?
The staff speaks multiple languages, including Chinese and Thai.
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