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We booked this hotel on booking com and it looked good . The hotel is full of Russian guests well mannered , families and wonderful guests . The trouble begins with the staff especially at the reception , mind you not all of them but...More
The room was smelling like sh.., and the air on did not work properly. After 2 days we were moved moved to a different room.
Still problems with air con and they send a man to look at it, and that was what he did,...More
the best thing about this hotel is the location. And I guess we knew that going into it but we were cautious because of the range of reviews that we had read. The beds really are horrible. I had to sleep with a throw pillow...More
Not a 4 nor a 3 star hotel! Maybe once long time ago.
The positive: Good clean pool areas and ok breakfast. Clean rooms.
The negative: The beds are rock hard and that is not the worst. The beds are wore down and broken and...More
It was absolutely amazing !!!!
The room is nice and clean, stuff is friendly, food is amazing everywhere in Thailand!
entry to the pool next from your balcony
Thanks to you, I love thailand even more
Thanks a lot!More
Response from Chaiwat P, General Manager at PGS Hotels Casa Del SolResponded November 3, 2017
Dear Khun Nilsonanna
Good Day from Kata Beach, Phuket,
Thank you for your recent stay here at PGS Hotels Casa Del Sol, Kata Beach, Phuket, Our Team is glad to hear that you loved and enjoyed your stay overall, It gives me great pleasure to...More