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I booked hotel family room with pool access. After one month they send me message about change of reservation to smaller room due to some renovations and they wrote that price will be changed
When I asked them about details and how much difference it...More
While I wouldn't tell someone not to stay here I also wouldn't recommend it. The staff are friendly and the grounds and pool look nice but the mosquito are out of control. Literally killed over 50 mosquitoes in our room. Complained to front desk and...More
We were a little concerned after I booked this hotel for 3 adults and 2 kids (5&8) that we would be the only English speaking guests as its 90% Russian and Chinese. Great for kids due to pool facilities and we had a ground floor...More
Let me start from the price which is cheap, meaning won't be a 4 or 5 stars resort. Location is great walking distance from everything, taxi or tuk tuk are nearby as well.
Perfect for a family , kids club avail, many swimming pool, Restaurant...More
The hotel - Extremely adapted to russian tourism, everything from menus to signage and even the breakfast food, felt almost like not being in Thailand :-) Generally, in need of renovation and modernization. Very, very poor functioning wifi, old AC in the room that sounded...More
Thank Valentin N
Response from Chaiwat P, General Manager at PGS Hotels Casa Del SolResponded 26 March 2018
Dear Khun Valentin N..
Good day from Kata Beach, Phuket
We would like to thank you for taking out your time in providing your feedback & suggestions to the Hotel through your comments inserted in Trip Advisor. On the other hand then it is unfortunate...More