We loved our stay in Seda Nuvali! Location is great, we just walked to Solenad 1 for the boat ride and fish feeding. The room was clean and spacious. And the staff was friendly and service was excellent. We had an issue with the leaking bidet but they fixed it and the housekeeping staff cleaned the bathroom floor immediately. The kids said they want to stay here again :)
We had a lovely stay here. My only comment is that their breakfast buffet could use some improvement with their food selection. It was quite limited and takes a while to refill. Bathroom in the room also already shows some wear and tear and the shower stall doesn't completely drain leading to some minor flooding in the stall. Other than that, no complaints so far. The staff were all attentive and gave excellent service.
We got in. First thing I noticed was the chiller door is not properly working! Got resolved by unlocking the door. Then the bathroom floor have leaks, their solution: additional bath mats! We have 3 bath mats already and the resolution is another bath math?! So pag maliligo kami tatapalan namin ng bath mat? We have a toddler with us and delikado ang slipper bathroom floors! We are offered sa twin bed room to transfer. Hindi rin pwede kasi may toddler nga kami. So basically. Gumastos lang kami sa walng kwentang mahal na room! SA MADALING SABI: CORPORATE BUDOL ANG SEDA NUVALI!
The most important thing, get the buffet, it's worth it! Their ala carte items are greag as well and very affordable, very filling. The rooms are clean, the bed is very nice, calming view and the hotel staff are so friendly and bery helpful. Best customer service
Second time to be here. This time with our first baby. Excellent service and good food but cleanliness of the room and bathroom needs to be improved. We were also given pillows with red stains. The room was more clean during our first stay 3 years ago. Club lounge and other facilities were still closed.
Staff checked us in late, got our room around 2:45pm only when standard check-in time is 2pm. We even arrived earlier than the check-in time so that should've given them more reason to ensure that our room was ready by check-in time. Front office team has a habit of acknowledging requests yet doesn't pull through with them — requested to have our room cleaned, hoping to be able to rest properly after seeing a movie at Nuvali. They didn't get to clean despite personally requesting at the front desk. They, however, provided us with complimentary late checkout to make up for their mess ups. Personally, I don't think this suffices as a good resolve since getting to enjoy a late checkout is always dependent on the availability of the guest - in my case, I wasn't able to enjoy the perk. Still a nice try though.…
Enjoyed my stay here. I was back after a month. Felt safe and appreciate the warmth of people. Misto is affordable and delicious. Love the location, pool, bed, room and the view! Will definitely be back :)
It was a splendid experience of our family staying at Seda Nuvali, the hotel is clean, the staff are very accommodating, the food was superb! the overall rate is 100%👍… I already recommended it to my family and friends. Looking forward for the next staycation.
good job everyone will surely come back thank u tor the great service!!!! the food is great front desk is very helpful resto staffs are very kind guards at rooms service are helpful clean and comfortable room
The hotel is located at an ideal site in Nuvali. It's near Santa Rosa but far enough to have that quiet and relaxing vibe. The staff are friendly and helpful. My room was facing the city, so it was not the ideal location, but nonetheless, the room was spacious, clean, and had complete amenities. I had a great sleep.
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