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Arctic SnowHotel & Glass Igloos

303 reviews
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Traveler (623)
Room & Suite (125)
Dining (76)
Overview
  • Excellent44%
  • Very good37%
  • Average10%
  • Poor6%
  • Terrible3%
Travelers talk about
“snow hotel”(69 reviews)
“sleeping bag”(25 reviews)
“ice bar”(62 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
3.0 Star Hotel
All hotel details
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Reviews (303)Write a Review
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31 - 35 of 198 reviews
Reviewed 4 weeks ago via mobile

Purchased a Groupon voucher for a 2 night trip to the Arctic Ice Hotel and Igloo in Finland. Everything was great apart from the cost of dining at the hotel. They have a captive audience as there is nothing else about, very remote. We had...More

2  Thank Michelle B
Response from ArcticSnowHotel, Manager at Arctic SnowHotel & Glass IgloosResponded 1 week ago

Thank you for your feedback. I am sorry to hear that you felt that the food didn't meet your expectations even though it is often praised by our clients. I hope you gave your feedback to the waitress as well so that we can give...More

Reviewed January 17, 2018

We stayed in the snowhotel, in a simple room for 5. There were no ice carvings in the room, if you want something more unique then you will need to upgrade to a suite. They give you very warm sleeping bags, so although not warm...More

2  Thank Emily E
Response from ArcticSnowHotel, Manager at Arctic SnowHotel & Glass IgloosResponded 1 week ago

Thank you for your feedback. We do have a luggage room where you can store your bigger luggage and then small backpacks etc you can store in the safety lockers inside SnowHotel. You can wash your teeth in the toilet container that is inside SnowHotel...More

Reviewed January 16, 2018 via mobile

From the time we booked this, to now (the week before we arrive) has caused nothing but stress. The staff who email don't seem to have a clue and constantly get things incorrect. We booked through booking.com and it didn't say that we would get...More

7  Thank emmaturvey
Response from ArcticSnowHotel, Manager at Arctic SnowHotel & Glass IgloosResponded 1 week ago

Thank you for your feedback. We have been discussing about these issues with you over the email as well and I hope that despite of your expectation that you had before coming, you managed to enjoy your stay with us.

Reviewed January 11, 2018

We had simply the best experience, thanks to the very helpful and friendly staff. We arrived early following a sparrows fart start flying from Gatwick (that means VERY early!) The staff looked after us really well and nothing was too much trouble. The Snow Hotel...More

3  Thank Gasmangeoff
Response from ArcticSnowHotel, Manager at Arctic SnowHotel & Glass IgloosResponded 1 week ago

Thank you very much for staying with us, I am glad you enjoyed your experience!

Reviewed January 10, 2018 via mobile

We stayed here for 1 night in the snow hotel. We booked the package deal which was €212 per person. This included a 3 course dinner, breakfast, one free drink at the ice bar, and free transport (to and from) Rovaniemi. Since we arrived in...More

1  Thank reggie_fallon
Response from ArcticSnowHotel, Manager at Arctic SnowHotel & Glass IgloosResponded 1 week ago

Thank you so much for your thorough feedback, very useful for many travellers. We also recommend to book everything in advance so then it is all arranged when you arrive and you don't have to make the arrangements at the reception anymore. If you are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$316 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$316 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (623)
Room & Suite (125)
Dining (76)
Pool & Beach (4)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
JohannaTravels78
February 7, 2018|
AnswerShow all 3 answers
Response from Miniminx2017 | Reviewed this property |
If you book any trips with Safartica, they supply all the gear and it keeps you warm. Otherwise take your own. Good base layers are a must
1
Vote
Lorraine J
February 6, 2018|
AnswerShow all 2 answers
Response from Munquee | Reviewed this property |
Roads are cleaned of snow I was in a bus but things seemed pretty normal However all vehicles had spikes in the tyres
1
Vote
Lai G
February 1, 2018|
Answer
Response from jackielow75 | Reviewed this property |
Shuttles are at various times to and from Rovaniemi/ Santa Claus village. The reception inform you of times and book you a seat on the coach . While we were there the times were 8am and 11am , various return times are given... More
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Room Tips
"We upgraded to a 'suite' in the Ice Hotel rather than the standard rooms. We went for the..."
Read review
"Small rooms may benefit from body warmth. Bigger suites have some lovely ice-art and snow carvings."
Read review
"Book the outdoor jacuzzi and sauna"
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"Spend one night in the Snow Hotel and more in the igloos if prepared to travel for other amusements"
Read review
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