Upon arrival, our party of five was warmly greeted and escorted to our rooms, which were spacious and clean. Each member of the service team was courteous and helpful with recommendations for activities. I would recommend TECU Coral Reef to anyone seeking a restful getaway, it was time well spent!
My family (5 persons) were looking up places for a family getaway to Tobago and we stumbled upon TECU Coral Reef Hotel. My sister called the hotel on the 16/09/2019 and information was given with regard to the rate and special that they were offering for a particular period. We were please with their rate and the special that was offered. I decided to call the day after 17/09/2019 to lock in the dates as it was a holiday and we knew that places would be going fast. When I called I got a completely different rate from my sis also I was told that the special was not offered for the period of our stay. So all in all the information my sister got was totally different from the information I got. My sister was not pleased and decided to call TECU to speak to the agent as everything she was told was totally different to what they told me. She spoke to an agent who expressed to her that "Obviously it was an error". Now something like that you would try to be apologetic because the customer was misinformed by their employee. So my sister told me she got a little attitude. I haven't step my foot on TECU soil and I know I will never go there. Small things like that says a lot about a place. We would have been quite satisfied with a sorry but the "obviously" placed a bad taste in our mouths.…
Dirty stained towels. They could at least use fabric softener in them. No irons available to use. Pillows are flat and uncomfortable Room smells stuffy Front desk staff are poorly trained I won’t stay here.
Just came back from This hotel, it was the best service ever! Rooms were clean the place is very nice. if you are looking for a peaceful place away from the hustle, this is it! The pool is clean, the rooms have everything you need! Will recommend! Anthony, the receptionist was Excellent!
I stayed with my fiance for a weekend there in one of their 1 bedroom apartments. It is small, but cosy, clean and very well kept. The hotel also has a really nice pool, and is tucked away in Lowlands away from all the noise. Front desk staff are very accommodating and security is very helpful. All in all, if you're looking for a a very affordable place to get away to that is far from the noise of Crown Pt, then here is a good place. You may want to rent a car if you're not going over to Tobago with one, that's the only downside of staying outside of the Store Bay area.