Makiling Highlands Resort


About
If you’re looking for a budget friendly small hotel in Calamba, look no further than Makiling Highlands Resort.
As your “home away from home,” the small hotel rooms offer a flat screen TV, air conditioning, and a desk.
Guests have access to a 24 hour front desk and 24 hour security while staying at Makiling Highlands Resort. In addition, Makiling Highlands Resort offers a pool, which will help make your Calamba trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you like Asian restaurants, Makiling Highlands Resort is conveniently located near Ding Hao Chinese Restaurant, Ciso's Grill Bar and Restaurant, and Mommy's Garden Cafe.
Plus, during your trip, don't forget to check out a hot spring, such as Montepico Hidden Spring Resort.
The staff at Makiling Highlands Resort looks forward to serving you during your upcoming visit.
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We had to make a 1000 deposit for the accommodation despite the fact that I have already paid in full. That was quite off-putting but anyway, I paid up just so we can enter the resort. The standard room was small, with 5 cots and 1 dilapidated closet. There were ants everywhere and there were doormats under our cots, which I later found out to be damp.
They did not have cable and no wi-fi. Their tv had poor reception. And when I asked for assistance, nobody came. We needed to order from Max's to have dinner.
We wanted to go for a swim but I observed that the people were not wearing proper attire. There were a few guys throwing around a basketball in the pool! Most of the people were in their t-shirts and shorts. So, I decided not to take a dip. I did not sleep comfortably because the bed was not firm and the cot was too narrow for me to sleep in.
We could not wait to go home the next day. And when we checked out, I had to wait for 10 minutes or more to get my 1k deposit!!!
It was the worst resort I have been to ever and I am not coming back!
Room 1804 in villa quite small andthe bedS are 2 small single bed joined together to become a big bed and the CR was clean. But I cannot sleep in this room every hour I always wake up dont Know why. We spent 3 days and 2 nights here. My family Always have an out of town But that was the first time that my 4 year old son asked us to go home because he was scared in our room, he said there is something wrong , it was so dark.And my kid was so lame on the days we spent here , hindi sya masyadong masigla
sa lugar na yun. And my husband have also nightmares about a lady in that place.
The personnels are accomodating and friendly. The cottages and grills are clean.
My only advice to you is not to spent an overnight stay in Mkiling Highlands Resort and bring all the things yu needed like charcoal , ice etc. The prices inside are so expensive compared outside
You can walk from the road going inside to MHR but the road is a little bit elevated.Just wpalk slowly.
Tahimik at maganda yun lugar pero....hindi rin ako nakarelax...malamig yun pool pero buti na lang my kiddie warm pool.... but i will not go back here anymore!



1. When we arrived there was no water and the pool was dirty. Shouldn't you have prepared for our arrival? We made a downpayment days before.
2. It took 45 mins and 3 follow up calls for them to give us water and for someone to come and clean the pool. So we paid for those 45 minutes and couldn't use it because of the incompetence of the staff.
3. With the rent of the private pool comes with a grill. At around 5pm we realized there wasn't any grill. So I callrd the front desk. They said we still had to give a 300 deposit. Never told us about this so we went to the store within the premises to make a downpayment. They said that the grill isn't clean yet. So since we still needed to buy some things outside of the resort we told them we would be back. The traffic was terrible so we went back 1 1/2 hrs later. When we arrived to get the grill they said it still isnt cleaned!!! An hour and a half??? So we went back to our room and asked them to bring it to us. Well it took another 45 minutes after that. Good thing we had an electric grill and we were able to cook dinner.
4. At around 10pm the people fr across us started to fight and because we were afraid fornour safety we called the front desk. Well 3 calls later and 4 fights after no one came. These people don't care about the safety of their guests. There were gates within the private areas BUT there are No LOCKS! !
5. When we were leaving I went to get my deposit. They said I should go to the front desk for that. I explained we never got to use the grill and we bought the charcoal for nothing. There was an old man there who said...well you did accept the grill right? I should have gotten the name of this old man to submit a complaint and I didn't. I just had to get out of there.
6. Checkout took 30 mins. There were only 3 guests there. The front desk people moved so slowly we were all mesmerized by the lack of efficiency and professionalism.
7. There were ants I mean not just 5 or 10 but hundreds. It's an infestation of ants that my daughter who was pregnant was so grossed out. We all had to take a shower at the men's bathroom. So all 13 of us shared one bathroom when we paid for 2.
8. There were big rats...gross!!!! So after we had dinner we kept all our food inside the rooms where it was airconditioned.
After this review I'm going to submit a report to the health department. Since im also a travel agent who works for the biggest travel agency in the world I will submit a report about them so we can put them in the list of not recommended for travelers.
The staff was not even helpful at all. They seem to know about these complaints as you can tell by the reviews but they have not done anything about it. I'm also writing to the management to complain about their attitude, inefficiency, and lack of effectivity. It was a WASTE OF TIME AND MONEY.
There are other resorts around the area that are much cleaner and have better customer service and still charge the same. I will tell all my friends about them for sure....
The rooms are really big that you can dance around them... Each room has 2 bathrooms... The double bed is 2 single beds joined together...
Problems encountered:
1) Water in the bathrooms is so hot... There is no control to neutralize the water temperature...
2) There were litters in the big pool, including chips' foil & leaves...
3) Water in the pool is so cold... The other pool is being treated at that time...
Their OIC at around 1:30pm was not that accommodating, I forgot her name... I had to take a nap to de-stress...
I called again at around 4pm and talked to another OIC, Sir Vic and am relieved that he understood my anxieties & concerns. Spending Christmas away from home for the elderly & kids to have some fun... He told me that there are no motors to maintain the heat in the big pools... Water is replaced on a weekly basis but even it is naturally hot, it will become cold in time... He ordered to have the kiddie pool drained & refilled... We waited for 2-3 hours for the pool to be half-filled... Thanks to Sir Vic and my mother enjoyed the hotsprings water of Laguna... But I told him that I am really disappointed...
We forgot the 2 boxes of silvanas we requested to be kept in their kitchen (we bought from The Original) but nobody noticed until we reached Manila... And nobody from Makiling Highlands notified me that I left something in their refrigerator... ;-)
All in all, I would call this upgraded camping at best. Stay away from here and dont think the word "Resort" has the same meaning in third-world countries as it does in the US or other first-world countries. I got this "deal" on MetroDeals.....last time i will use that place as well !
Like all private resorts in Pansol, it has a kiddie pool and an adult pool with very very hot waters especially the one for the kids. As if they want to make a kiddie soup for Mt. Makiling. Seriously though, the water was too hot. Tap water was also too hot to handle, shower left me partially burned. They provided a grill, but that was it. We brought our own portable stove. There was no refrigerator or water dispenser. They told us that the place is good for 40 pax, but they neglected to mention that they only have 8 beds for all of us. The beds were too small, just enough for a single person (not on the heavy side too). There were a few towels and soap provided, but that was it.
Over all, a bad place to stay in, basic amenities should at least be provided for a more comfortable stay. Come to think of it, we paid only Php8,500 for our whole stay. Oh well, what’s done is done.
The facilities are dirty and poorly maintained. I should even sue you because my daughter got hurt by a broken pool tile.
The room smells bad! The pictures in your website are so deceiving!
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