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The Dukes Retreat

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Pune Mumbai Road, Khandala, Lonavala 410301 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (990)
Room & Suite (412)
Dining (110)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 16 hotels in Khandala
Location
Cleanliness
Service
Value
Travelers' Choice
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. The Dukes is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerising Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Indoor play area for children
Children Activities (Kid / Family Friendly)
Car hire
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids club
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Hindi
1143Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
Rucha L wrote a review 10 Jan
Mumbai, India2 contributions
+1
I had been here with my parents in the first week of Jan 2022. This was our first trip post the pandemic, so we were very skeptical if the resort would be crowded and the hygiene of the place but all our concerns vanished once we reached this place. We had booked a cottage room but Mr. Ravi at the reception was prompt enough to inform that some renovations were going to start next to our cottage and it might be inconvenient for my parents considering they are senior citizens. He offered us the Deluxe room and we are glad we took that option. The room was very clean and sanitised. The view from our room was splendid and breathtaking. My mother has some difficulty in walking so he promptly gave a wheelchair for her to reach the room from the reception. It was very considerate of him to do so. The entire staff is very hospitable and extremely well behaved. The view from the Panaroma Cafe is way too mesmerizing. So many veg options in breakfast, lunch and dinner that we were spoiled for choice. 😄 We just relaxed in the resort, enjoyed the view and of course the food. All in all a very nice place to visit with your family for a short break.
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Date of stay: January 2022Trip type: Traveled with family
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Response from The Dukes Retreat Khandala, Other at The Dukes Retreat
Responded 5 days ago
Dear Guest, Greetings from The Dukes Retreat, Khandala…!!! It is indeed heartening to know that the team at Dukes has exceeded your expectation in every way and you were able to take back fond memories of your visit. Your generous compliments have been passed onto my team. We thank you for your kind words of appreciation. Your valuable feedback helps us to continuously strive for excellence. I thank you immensely for your generous comments. We look forward to welcoming you back. Best wishes, The Dukes Retreat Team
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Nisha K wrote a review 2 Jan
7 contributions
+1
We as a family had a very pleasant stay at the Dukes. Executive room with hill view stay was really good. Staff were very courteous. Breakfast was largely spread & was really good. We did explore games, swings & the near-by garden. Game room have to be maintained.
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Date of stay: December 2021
Value
Rooms
Service
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Response from The Dukes Retreat Khandala, Other at The Dukes Retreat
Responded 3 weeks ago
Dear Guest, Greetings from The Dukes Retreat, Khandala…!!! We sincerely appreciate you taking the time to share your feedback. We are delighted to know that you had a memorable experience with us. We regret that we were unable to meet your expectation in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action is initiated. The team and I eagerly look forward to your next visit. Best wishes, The Dukes Retreat Team
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Santosh A wrote a review Dec 2021
1 contribution
We stayed there for 2 nights, rooms were dirty and washrooms smells like hell. Floor were not cleaned, menu card did not followed by the hotel. Check-in and out has only one counter (one computer) so long waiting.. Not advisable for family and others...
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Date of stay: December 2021
Value
Location
Service
Room Tip: Not to book
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Response from The Dukes Retreat Khandala, Other at The Dukes Retreat
Responded 3 weeks ago
Dear Guest, Greetings from The Dukes Retreat, Khandala…!!! We appreciate your feedback which helps us to continuously assess and improve our services. We sincerely regret the inconvenience caused with respect to the concerned aspects shared. Let us assure you that your feedback has been shared with the relevant teams and corrective action has been initiated. We look forward to your continued visits and assure you of our best service and attention at all times. Best wishes, The Dukes Retreat Team
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Ruchi wrote a review Dec 2021
5 contributions
The hotel had taken the booking for marriage for 2 days during the same time as our stay hence we were not able to use the pool, bar, panorama cafe. This was disappointing. They had not informed us in advance. It was not worth the money spent. Kids were bored as they did not have any activities to do in the resort. Food was not upto the mark. Options in Buffet for breakfast and lunch were limited. Altogether very unsatisfactory. I would not recommend.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: I would not recommend
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Response from The Dukes Retreat Khandala, Other at The Dukes Retreat
Responded 3 weeks ago
Dear Guest, Greetings from The Dukes Retreat, Khandala…!!! We sincerely appreciate you taking the time to share your feedback. We regret that we were unable to meet your expectations. Let me assure you that we have taken it up with the relevant teams and corrective action is initiated. We request you to give us another opportunity to serve you and offer you a better experience. Best wishes, The Dukes Retreat Team
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Bidyut D wrote a review Dec 2021
1 contribution
Went with frnds for weekend. Things are perfectly maintained. Staffs are really good and helpful. Evening snacks and a la carte at seems bit overpriced compared to 3 star category. They claim service open 24 by 7 , but food service gets closed by 10.30. We have ordered food from outside. Thankfully they allowed outside food. Most unprofessional thing I found for refund. We have booked 2 room for 5 pax but checked in only 4. Still they haven't refund or reverted on mail even after 2 weeks .
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Date of stay: December 2021Trip type: Traveled with friends
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PRICE RANGE
US$77 - US$785 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the dukes retreat hotel khandala
LOCATION
IndiaMaharashtraPune DistrictLonavalaKhandala
NUMBER OF ROOMS
80
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Frequently Asked Questions about The Dukes Retreat
Which popular attractions are close to The Dukes Retreat?
Nearby attractions include Della Adventure Park (2.9 km), Western Ghats (1.2 km), and Narayani Dham Temple (4.1 km).
What are some of the property amenities at The Dukes Retreat?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at The Dukes Retreat?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Dukes Retreat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Dukes Retreat?
Yes, free parking is available to guests.
What are some restaurants close to The Dukes Retreat?
Conveniently located restaurants include PNF Restaurant & Bar, Creme Della, and Sports Bar.
Are there opportunities to exercise at The Dukes Retreat?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Dukes Retreat located near the city center?
Yes, it is 0.3 km away from the centre of Khandala.
Are any cleaning services offered at The Dukes Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Does The Dukes Retreat offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Dukes Retreat?
The staff speaks multiple languages, including English and Hindi.