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Fiesta Inn Monterrey Valle

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Traveler (54)
Room & Suite (18)
Dining (8)
Overview
  • Excellent44%
  • Very good31%
  • Average13%
  • Poor8%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star accommodation
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (490)
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1 - 5 of 36 reviews
Reviewed 6 April 2018 via mobile

Nice and spacious lobby. Elegant bar and restaurant with good choices. My room looked great until I found something unexpected in my bed. Service fixed that and the management contacted me immediately to apologize. That was appreciated. The view from my room wasn’t the best...More

Thank Mauricio G
Response from Eliud S, Gerente at Fiesta Inn Monterrey ValleResponded 18 April 2018

Dear guest (MauricioGonzalez). I truly appreciate the time to share your important feedback regarding your experience. My sincere apologies for the unexpected situation and thank you for giving us the opportunity to act immediately. Every situation is a new way to improve our process and...More

Reviewed 22 January 2018

Bad service: go elsewhere! When I tried to check-in, 45 minutes before the check-in time, the lady at the front desk told me: you can't, it's not time for your check in yet... and then turned her head and continued what she was doing. did...More

1  Thank Fer T
Response from Eliud S, Gerente at Fiesta Inn Monterrey ValleResponded 23 January 2018

Dear guest (Fer T) We truly appreciate your visit at Fiesta Inn Monterrey Valle. Your important feedback is fundamental for our hotel to improve. I sincerely offer my apologies for the situation describe on this review and particularly when the actions area against our standards...More

Reviewed 18 December 2017

Clean, comfortable, well designed and modern, this hotel offers everything a business traveler could ask for. Most importantly , the Guest Services Team is on par, if not better than some of the world's most expensive five star hotels. Their service and kindness in taking...More

Thank ritterbot
Reviewed 24 September 2017

I stayed for 9 days during a vacation in Monterrey. Staff was always friendly, hotel was clean, newer style furnishings. rooms are hardwood (no carpet) so cleaning is easier/fresher. The lobby area is very spacious with many sitting areas, plus an outdoor sitting area (Urban...More

Thank thomasbX5085XJ
Reviewed 22 September 2017 via mobile

Very comfortable business hotel. Breakfast included good quality for business type hotel. Comfortable rooms, nice and functional lobby area. Very good location in the area. Helpful staff. Very good option for a few business days.

Thank Eva G
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Business Center with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
US$72 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in San Pedro Garza Garcia
#1 Green Hotel in San Pedro Garza Garcia
#4 Mid-range Hotel in San Pedro Garza Garcia
#4 Trendy Hotel in San Pedro Garza Garcia
#5 Family Hotel in San Pedro Garza Garcia
#11 Centrally Located Hotel in San Pedro Garza Garcia
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in San Pedro Garza Garcia
#1 Green Hotel in San Pedro Garza Garcia
#4 Mid-range Hotel in San Pedro Garza Garcia
#4 Trendy Hotel in San Pedro Garza Garcia
#5 Family Hotel in San Pedro Garza Garcia
#11 Centrally Located Hotel in San Pedro Garza Garcia
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (54)
Room & Suite (18)
Dining (8)
Family and Play Areas (5)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Any room is good. Ask for a room on a higher floor facing the mountains."
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"Ask for high floors"
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"Rooms with view to the mountains are the best"
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"Choose a top floor; or the Fiesta Rewards floor its a little better."
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