What a beautiful property. Bolinao is such a exotic getaway. We spent a week on Palawan before coming here. The employee we friendly. The food was great. We're Wyndham owners and used RCI to book two rooms. our room was fine until our shower had no pressure. it was just dripping. They couldn't fix it. The property was basically empty, but they didn't bother asking to relocate to another room. besides the room fiasco. our experience was great.
We had a great experience as we stayed here with my friends this February. We actually got their lowest rate promo and the amenities were appreciable. As we entered the property the staff are very accommodating and friendly. They implemented the health protocols which is very great. The hotel was service friendly. The place is perfect for relaxing and it's very pleasant. The food has a nice variety that I actually loved. We enjoyed our stay for 3 days 2 nights. We had a great time! We will surely come back with my family and friends again and I would highly recommend this beautiful hotel.
Poor restaurant services, Waiter/s are all rude they don't greet you at all and you can't hear any thankyou to them. It was twice when we went to their restaurant and It wasn't crowded but then our order takes too long, Waited for 40mins just for two meals and our to go pasta the waiter told me that he will just deliver it to our room or look for us in the pool but then it was already 2hours and it wasn't in our room nor check on us on the pool that's why I went back to the restaurant to get it. It was really terrible restaurant!!!!!!!!!!
The hotel has well maintained swimming pools and restaurant and also offers game room where you can play darts, chess, etc. The room is a bit small for the mansion villas. The property offers free breakfast and dinner which is good value. The front desk staff are disrespectful. Upon learning that I called earlier before checking in the hotel, they tried to annoyingly mimic myself on the phone and they even did it by making me notice it deliberately. The front office manager even tolerated such annoying remarks. Training is very much needed for your staff. Your facilities are secondary to quality service.
All our flights and plans this 2020 were cancelled due to Covid-19. We are staying at home since March. This getaway is a much needed sanity break. Keeping safe and sane this quarantine period is difficult. We are living in Pangasinan so we opt to have a quick getaway inside the province to avoid the numerous requirements needed in going out. Patar Beach, Bolinao is 136 kilometers from where we're living. It is my third time to visit Patar but it is only my first time to check in at Puerto del Sol. The following are the requirements we brought: 1. ID 2. Medical Certificate from our town We passed numerous towns and cities but the only checkpoint is at the town of Bolinao. 1. Place The place is beautiful. Upon entrance, there's a log-in counter for temperature check. The beach is clean. Since it was low tide, we cannot swim because the water is only knee level until you reach the end of swimming zone. There are many seaweeds carried by the waves into the shore. There are two swimming pools and one jacuzzi. The view at the infinity pool is my fave. 2. Service The staff are accomodating and friendly. They are prompt on heeding to your requests. They provide kit (face masks and alcohol) upon entering. 3. Room The room is typical. It has a/c, tv, refrigerator. It is clean and cold. 4. Food The food is a bit pricey since this is your only option while staying at the resort. The servings were small. The only big serving that we got is the free breakfast. 5. Other activities There is a game room which I didn't try since I am so fixated in trying kayak. I called the front desk to ask if I can try the kayak, however, they answered in negative. It's low tide and the kayak will run aground. We tried the rockview formations. It is underdeveloped. But I love it here. The place is raw and natural. The sea breeze is relaxing. The sounds of the waves hitting the rocks is calming. The policy in this resort is wear mask at all times except when eating or swimming. Overall, I enjoyed my stay…