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Traveler (221)
Room & Suite (42)
Dining (23)
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Overview
  • Excellent39%
  • Very good45%
  • Average12%
  • Poor3%
  • Terrible1%
Travelers talk about
“public onsen”(7 reviews)
“buffet dinner”(7 reviews)
“gala yuzawa”(9 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (265)
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All reviewspublic onsenbuffet dinnergala yuzawatokyo stationfree shuttleski gearechigo yuzawa stationski resortrooms are spaciouswinter holidayother resortsbullet trainpre arrivalwonderful resortideal for familiesthe busenjoyed our stay
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1 - 5 of 80 reviews
Reviewed 2 weeks ago

We wanted to try the most modern hotel in Yuzawa and were not disappointed. Lavish rooms that are larger than typical Japanese accommodations, luxurious amenities and a breakfast area that looks directly at a downhill ski slope. The Naspa is on a larger scale than...More

Thank MrPenyiar .
Reviewed March 26, 2018 via mobile

Stayed here many times now. Still amazing service provided by Front Desk staff and Manami who arranged shuttle and all for going to ski slopes. It really feels like home, the korean staff I met at start of season still recalled me despite it being...More

Thank teoweme
Reviewed March 6, 2018

This hotel is a great location, it has its own mountain, you simply walk out the door and you are at the chair lifts and ski equipment hire. The mountain is ski only, but if you snowboard then there is a free 10 min bus...More

Thank ColinBmiles
Reviewed March 5, 2018

From the moment when we arrived at the hotel, we are impressed with the service. Check in is efficient and the staff who attended to us, showed us around the hotel, explaining where to for meals, public bath, ski rental etc before showing us our...More

Thank paullim2016
Reviewed November 11, 2017 via mobile

This ski resort is perfect for a family winter holiday. The rooms are big and clean. The hotel staffs are always smiling and greeting you wherever you go. There’s on site ski lift and ski slopes just outside the hotel. The view from the hotel...More

Thank zamrinz
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Most Booked Properties in Yuzawa-machi, Japan
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$100 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Yuzawa-machi
#2 Ski-In / Ski-Out Hotel in Yuzawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$100 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Yuzawa-machi
#2 Ski-In / Ski-Out Hotel in Yuzawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (221)
Room & Suite (42)
Dining (23)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Lucky L
16 November 2016|
Answer
Response from ナスパニューオータニ | Property representative |
Dear Mr/Ms.Lucky Thank you very much for your inquiry. Unfortunately, there is no snow in the begining of December. We usually have enough snowfall in the end of December, so NASPA Ski Garden will open on 22nd December... More
1
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Google Translation
Room Tips
"Choose the tower facing the hills around it, which look great during winter."
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"Be patient. Good service comes with time...especially at check in as the staff explains the various..."
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"Family Deluxe Room. Spacious"
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"NASPA is my family's favorite, so far."
Read review
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