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Traveler (54)
Room & Suite (8)
Dining (1)
Overview
  • Excellent30%
  • Very good41%
  • Average16%
  • Poor11%
  • Terrible2%
Jul 5, 2018
“Personalized service”
4 weeks ago
“My trip ”
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Restaurant
Family Rooms
Non-Smoking Rooms
Concierge
3 Star accommodation
All hotel details
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Reviews (110)
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1 - 5 of 20 reviews
Reviewed 4 weeks ago via mobile

In this trips is for me valuable trip with my friends . And than we will want to see a loat of views along the trip . Now we will reach it SOUNKYO in HOKAIDO. Tomorrow we stayed at this hotel. Dinner and breakfast, Buffet...More

Thank Nine Nine T
Response from ホテル マ, フロント 井上 at Mt. View HotelResponded 2 weeks ago

Thank you for staying at Sounkyo Bridge Mount View Hotel. Thank you for your compliments. I am encouraged by the customer's voice and I will try my best in the future. I am waiting for your visit.

Reviewed 7 July 2018

Among all the hotels that we stayed in Japan, in all the trips we have been, we had the worst service here due to very bad issue handling. They even tried to cheat us by saying they only had 4 bedded rooms available but when...More

Thank Nuve21
Response from ホテル マ, フロント 井上 at Mt. View HotelResponded 16 July 2018

Thank you very much for staying at Sounkyo Bridge Mount View Hotel this time. I am sorry I let you make unpleasant thoughts. Based on customer feedback, we will continue to devote ourselves to providing better service in the future.

Reviewed 5 July 2018 via mobile

We were Welcomed by a personal note in the hotel room which was clean and nice. Buffet Dinner provided a lovely variety of choices. Onsen was comfortable although the outdoor pool was in a small enclosure.

Thank Suzanna San San L
Response from ホテル マ, フロント オフィス マネージャー at Mt. View HotelResponded 6 July 2018

We are glad to see your evaluation and your comment. How was our OMOTENASHI hospitality? We’ll be glad to see you again if you come to Hokkaido. Thank you.

Reviewed 12 March 2018 via mobile

Great value hotel with Japanese style room being perfect for our needs. Pricing was very good and enjoyed Onsen and breakfasts. Onsen water was nice and hot with good refreshing feeling. Dinner could do with a bit more fresh vegetables and salads, but crab was...More

Thank PeglegAtkins
Response from ホテル マ, フロント オフィス マネージャー at Mt. View HotelResponded 14 March 2018

We are very glad to know your evaluation of our hotel that you had been satisfied with your stay at our hotel. We are sorry that little noisy restaurant might have bothered you. You had been to Horoka-Onsen? We know that spring is very special...More

Reviewed 5 August 2017 via mobile

The staff is nice and welcoming. There are two spa included in the common bathroom. The view is okay and the experience is wonderful all in all. The price is not cheap but nonetheless cheapest within the area. The room is tidy and clean (at...More

10  Thank Ming Y
Management response:Responded 26 August 2017

Thank you for using "a mount view hotel" the other day. In addition, have words of the praise; thank you again. I will try for all the employees, service improvement in future. To have use "a mount view hotel" as for the next time; thanking...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$90 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
Details
Price range
US$90 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
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Traveler (54)
Room & Suite (8)
Dining (1)
Questions & Answers
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Room Tips
"Watch out as throughout whole hotel smoking is acceptable and evident!"
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"Choose Ryokan, because it definitely is spacious."
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"stay only in the new wing"
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"Ask for rooms in the newer wing."
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