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Grand Hotel Rockdale

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Traveler (3)
Room & Suite (3)
Dining (2)
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Overview
  • Excellent0%
  • Very good5%
  • Average16%
  • Poor41%
  • Terrible38%
Jan 30, 2018
“I don't put -1 star because the staff were very friendly and helpful, the room horrible”
Sep 13, 2017
“Its probably worth spending the extra and finding somewhere else”
AMENITIES
Free Wifi
Restaurant
Family Rooms
Bar/Lounge
2 Star Hotel
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Reviews (18)
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1 - 5 of 18 reviews
Reviewed 31 January 2018

The blinds (venetian type) were broken, so it was impossible to cover the sunlight and also, it was impossible to put it up or down . The light of the room was broken (ceiling fan with light) and the fan had an electrical issue, after...More

Thank Omar P
Reviewed 25 January 2018

No service They havent renewed the coffee They havent even been in there They havent serviced the room once No aircond Ceiling fan spins Couldnt turn the main light off though. One clean sheet when I got there but they never changed the sheet 24...More

Thank airlinebooking2009
Response from Amanda A, Guest Relations Manager at Grand Hotel RockdaleResponded 31 January 2018

Hi there, We sincerely regret to hear of the unacceptable conditions you experienced during your stay. We do not consider these standards to be acceptable or appropriate for our customers. All rooms and all bathrooms should be serviced daily to the highest standard. As a...More

Reviewed 15 January 2018 via mobile

Having chosen this hotel for its location I found it to be a most unpleasant experience, I stayed four nights and the one towel in my room wasn't changed during this period also the state of the shared toilets and shower were a disgrace dirty...More

1  Thank Thomas D
Response from Amanda A, Guest Relations Manager at Grand Hotel RockdaleResponded 17 January 2018

Hi Thomas, I am very sorry to hear that you had a bad experience whilst staying at our hotel. All of our guest rooms and common areas (bathrooms) are cleaned daily and I am extremely disappointed to hear that this was not completed to an...More

Reviewed 21 September 2017

I stayed there in Sept 2017, It was the cheapest available online. I had to stay the night in Sydney waiting for a connecting flight But the photos on the net don't show how bad it is. I booked a single room A pokie little...More

Thank Andrew H
Reviewed 13 September 2017

If you didn't have to stay here you wouldn't. It was clean but very very average. OK lets be honest in todays standard it was below average. Room was a single bed and room was clean but old. No air con and I had to...More

Thank Andrew H
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$57 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
Details
Price range
US$57 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
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Traveler (3)
Room & Suite (3)
Dining (2)
Questions & Answers
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Room Tips
"Find somewhere else"
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"Try and get a quiet room (not sure how)."
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"Pick another Hotel."
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"Go elsewhere, please."
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