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03/12/2017 04/12/2017
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    Hotel Gracery Shinjuku

    1-19-1 Kabukicho, Shinjuku 160-0021, Tokyo Prefecture
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    03/12/2017 04/12/2017
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    Traveler (1480)
    Room & Suite (512)
    Dining (64)
    • Excellent41%
    • Very good47%
    • Average9%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “wet room” (26 reviews)
    “rooms are small” (48 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    4.0 Star Hotel
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    Contact Info
    Name/address in local language
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,436)
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    1 - 5 of 867 reviews

    Reviewed yesterday

    The hotel is new and modern with beautiful room that equipped with all what you need for a city stay in Tokyo. If you book room with breakfast then your breakfast choice can be either western or authentic japanese which is quite nice to have...More

    Thank FairytaleM00N
    Reviewed 2 days ago

    Dirty room, smelly room, rude staff, slow wifi, no concierge that is willing to help with normal concierge activities, this in no way should be considered a 4 star hotel. It's a joke. Very low class. Avoid.

    Thank Everett C
    Reviewed 2 days ago

    Two blocks from Shinjuku Station. Check YouTube videos of how to get to hotel from the station, make sure get off the East/Kabukicho Exit. Room is small, no cloth drawer, no safety box, the bed was kinda stiff, but to be expected for a budget...More

    Thank sk00by
    Reviewed 6 days ago via mobile

    Hotel is very clean. Even though it was small, it was not bad at all. We stayed in the standard room with 4 luggages. The bathroom was very nice. The hotel is located close to the train station. There's a lot of choices for food...More

    Thank PJtravelz
    Response from ホテルグレイスリー新宿, Front Desk at Hotel Gracery ShinjukuResponded 2 days ago

    Dear MR/MRS. PJtravelz Thank you for staying with us and your comment. We are happy that you had a good time in our hotel.Compared with other hotel our hotel provide enough space for the bathroom to relax and experience with taking Japanese style of the...More

    Reviewed 1 week ago

    We stayed in a Superior room at The Gracery in Shinjuku for 7 nights and enjoyed being in the thick of it. The room is small which is par for the course in Tokyo and we were prepared for it. There is little in the...More

    Thank SiobhanBreslin
    Response from ホテルグレイスリー新宿, Front Desk at Hotel Gracery ShinjukuResponded 2 days ago

    Dear MR/S SiobhanBreslin Thank you for the review regarding your recent stay at the hotel. It is a pleasure to hear that you had a good time when you stayed in Japan. It is my great pleasure to get such a high evaluation from you....More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$137 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Shinjuku
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 970
    • Reservation Options
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    • Location
    • Japan >
    • Kanto >
    • Tokyo Prefecture >
    • Tokyo >
    • Shinjuku >
    • Shinjuku
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    Traveler (1480)
    Room & Suite (512)
    Dining (64)
    Hotel & Grounds (1179)
    Bathroom (88)
    Family and Play Areas (9)
    Business Center & Event Rooms (1)
    Shinjuku is the commuting capital of Tokyo, and
    contains the busiest train station in the world. To
    the west, there's an office district with the Tokyo
    Metropolitan Government Office at its center. To the
    east, there’s a district with long-established
    department stores, cinemas and theaters. Shinjuku
    Gyoen is a park originally built as the garden for the
    Imperial Household. It is quite famous as a venue for
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Natalie S
    November 17, 2017|
    AnswerShow all 4 answers
    Response from lightningboy | Reviewed this property |
    I did see a shuttle bus from the lobby but it operates independently from the hotel so there is a charge. I don't remember the cost. But honestly, it is a 500m walk from the station to the hotel and took us about 6 minutes... More
    October 17, 2017|
    AnswerShow all 3 answers
    Response from leengor | Reviewed this property |
    Depends on the room category you book. Some comes with bigger bed and some comes with smaller bed.
    October 9, 2017|
    AnswerShow all 5 answers
    Response from Journeyman644 | Reviewed this property |
    We always used the train with no problem. We went on a month cruise and had packed for that time. Pack lighter, or use a limousine service. AAA has travel packing classes. It sounds like that might be your problem... More
    Room Tips
    "Maybe better not too close to the lift as it's can be busy all day & night"
    Read review
    "Book elsewhere"
    Read review
    "Demand non-smoking room if this is what you booked"
    Read review
    "Higher the better"
    Read review
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