We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shibuya Excel Hotel Tokyu

Save
Share
Traveler (824)
Room & Suite (354)
Dining (71)
Overview
  • Excellent36%
  • Very good49%
  • Average12%
  • Poor2%
  • Terrible1%
Travelers talk about
“mark city”(91 reviews)
“quad room”(15 reviews)
“train station”(86 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,323)
Filter reviews
856 results
Traveler rating
336
392
101
15
12
Traveler type
Time of year
LanguageEnglish
More languages
336
392
101
15
12
Show reviews that mention
All reviewsmark cityquad roomtrain stationgreat locationmidori sushitop floorwestern breakfasttriple roomshopping mallfamous crossinghotel is locatedsame buildinglimousine bushachiko statueprime locationeasy accesstokyo standards
FilterEnglish
Updating list...
1 - 5 of 856 reviews
Reviewed 1 week ago via mobile

Reception is helpful, service is friendly and check in/out is very efficient. The location in the heart of Shibuya is excellent, and you're just 2 minutes away from the subway. Outside, you are in the midst of lots of very traditional Yakitori restaurants and some...More

Thank Barolo2004
Reviewed 1 week ago

Room was clean and amenities a plus, Bedding and pillow flat. I paid for a view and received a Alley and backside of building. Superior and Premium only means you will get a higher floor. Breakfast don't bother purchasing that soft scrambled eggs and cold...More

3  Thank Melody A
Reviewed 1 week ago

Good hotel, central location in Shibuya, across Hachikō (the dog) statue. Getting around requires checking the maps, and some training. "Mark City" (shops and restaurants) is in the same skyscraper, floor 4. You can get to Shibuya train station without going out to the street....More

1  Thank PavelU
Reviewed 3 weeks ago via mobile

This is my second stay in Shibuya Excel. I have 2 things which I do not like in this hotel (1) limited bottle of water without any service water and (2) the iron set for clothes can only be used for an hour. The staffs...More

1  Thank SALTGadia
Reviewed 3 weeks ago

This hotel is located above a very busy train station. Lobby is on 5/F. Below the lobby level, one may be overwhelmed by the commuters coming in and out of the station on every level. The hotel is clean but one of our rooms (we...More

2  Thank doobeebaby
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$207 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Centrally Located Hotel in Shibuya
#2 Business Hotel in Shibuya
#3 Great View Hotel in Shibuya
#2 Family Hotel in Shibuya
#12 Mid-range Hotel in Shibuya
#13 Quiet Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$207 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Centrally Located Hotel in Shibuya
#2 Business Hotel in Shibuya
#3 Great View Hotel in Shibuya
#2 Family Hotel in Shibuya
#12 Mid-range Hotel in Shibuya
#13 Quiet Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveler (824)
Room & Suite (354)
Dining (71)
Amenities (5)
Business Center & Event Rooms (3)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Questions & Answers
Ask a question
marynjnurse
7 August 2018|
AnswerShow all 2 answers
Response from Goretti_13 | Reviewed this property |
I don’t think so, sorry.
1
Vote
Rachelyew23
26 July 2018|
AnswerShow all 2 answers
Response from Goretti_13 | Reviewed this property |
Try the Midori Sushi Shibuya on the 4th floor of the Shibuya Excel Hotel for fantastic sushi etc. go early as you’ll have to line up to get a place.
0
Votes
shopgirl08_junk
25 June 2018|
AnswerShow all 2 answers
Response from FoodeeMee | Reviewed this property |
Yes, there is a self seller washer and dryer. However, u can’t control any of the settings. U just add powder and coins and it washes. As for the dryer the clothes don’t really come out dry, just damp. So u still need to dry... More
0
Votes
Room Tips
"Request a high floor, the views are spectacular"
Read review
"Ask for a room with a view of the crossing. Amazing at night."
Read review
"Make sure you get a mid range or above room. We did and had heaps of space. Saw an entry level room being..."
Read review
"Make sure you know your room size. Size does matter."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing