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Shibuya Excel Hotel Tokyu

1-12-2 Dogenzaka, Shibuya 150-0043 Tokyo Prefecture
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Traveler (1164)
Room & Suite (568)
Dining (98)
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About

#5 of 37 hotels in Shibuya
Location
Cleanliness
Service
Value
Travelers' Choice

Shibuya Excel Hotel Tokyu is an excellent choice for travelers visiting Shibuya, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

As your “home away from home,” the hotel rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free wifi available.

Guests have access to a 24 hour front desk, room service, and a concierge while staying at Shibuya Excel Hotel. In addition, Shibuya Excel Hotel offers a lounge, which will help make your Shibuya trip additionally gratifying. And, as an added convenience, there is paid public parking available nearby.

Nearby landmarks such as Shibuya Center-gai (0.1 mi) and Dogenzaka (0.2 mi) make Shibuya Excel Hotel a great place to stay when visiting Shibuya.

While in Shibuya be sure to experience local oyster favorites at Cedros, Oyster Bar & Restaurant Osteria, Ebisu, or Spiral.

Shibuya is also known for some great architectural buildings, including Harajuku Station, Tod's Omotesando, and Yebisu Garden Place Tower, which are not too far from Shibuya Excel Hotel Tokyu.

Enjoy your stay in Shibuya!

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
24-hour security
Parking
Wifi
Coffee shop
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Great View
Languages Spoken
English, Chinese, Japanese
1,595Review101Q+A100Room tips
Traveler rating
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mwleejr wrote a review Apr 5
San Francisco, California151 contributions103 helpful votes
+1
Solid hotel choice where location is everything. Pros: Location couldn’t be more center in the action of Shibuya. You literally overlook the Shibuya crossing Convenience: you are situated on top of Shibuya station and sandwiched into a mall. Restaurants and shopping at your fingertips Staff: very friendly although not that efficient considering how many staff are around Amenities were pretty good - hotel bar and restaurant. Including a restaurant on 25th floor with great views Cleanliness: extremely clean and comfortable Cons: The hotel is a bit dated, especially the rooms. Probably last remodeled in the 90’s. Could use a refresh. If you want quiet and calm- this is not it. Literally thousands of people walking around the hotel area. It can all be hard to get into the hotel as you must battle the crowds coming in and out of the train station and mall
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Uber driver didn’t know how to get to hotel since it is on the 5th floor of a complex
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Isobel Williams wrote a review Mar 2024
6 contributions8 helpful votes
Perfect location, you can see the scramble crossing from the lifts and we had a view of the crossing from our room. The rooms are a decent size and very clean. There are washing facilities on the 8th 9th and 10th floor, these aren’t well advertised so I only found them from trip advisor. Staff all very friendly and spoke good English and helped with taxi bookings and luggage service.
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Date of stay: March 2024
Value
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Herb Glasgow wrote a review Mar 2024
Glasgow, United Kingdom34 contributions29 helpful votes
Super hotel, right in the middle of the action. Step out the front door and you know you are in Japan. Welcoming staff and clean. Room was a good size, lovely view. Breakfast was fantastic, choices between Japanese or European, plenty to chose from.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Enjoy the breakfasts. So mant restaurants to chose from within a 10 minute walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Poupi wrote a review Mar 2024
Geneva, Switzerland259 contributions47 helpful votes
We stayed as a family in two double rooms for a week, room was small, modern,clean and functional. The location is perfect and the sound proofing was great. Breakfast was ok, morning drinks would be best done by the staff in better quality machines. We had nice views and a pleasant stay. Don’t forget to show your room key at the shops in the shopping center you often get discount
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ogjohnkim wrote a review Mar 2024
Los Angeles, California71 contributions3 helpful votes
+1
This hotel is like checking into a law firm with robots at front desk. The most robotic staff I’ve ever encountered. Ask them where concierge is and they’ll tell you they don’t have one even though there’s a desk that acts like a concierge right next to them. Ask for help booking restaurants and they’ll hit you with a waiver form to sign. Stayed there with my kids and had 2 rooms for three nights. Spent over $3k there but they would not give us an hour for a later checkout. For some reason the microwave is in the hallway next to the elevator. This place is horrible in every way except the view from one of the elevators. Don’t stay here unless you want to be treated like a dumb foreigner. This is only my 3rd negative hotel review. They hate foreigners and the room is definately not worth $400 per night
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Worst staff ever. Ask them a question and they look like they were trained to act dumb and start...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Lucy M wrote a review Mar 2024
Dorset, United Kingdom254 contributions54 helpful votes
If you want to be in the centre of Tokyo life, this hotel will suit you. Our room was small, compact and comfortable, with a great view. It’s close to both Marks City (shops and eateries) and Shibuya station (which is undergoing major renovations). There are shops and eateries everywhere so you won’t be short of anything! Try pressing a few buttons on the Japanese loo in your room - you might be pleasantly surprised! Be ready to be wowed and baffled by Tokyo it’s quite something!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jpbandsvk wrote a review Jan 2024
New York City, New York500 contributions95 helpful votes
Nicely located in an office type building in the middle of the very active Shibuya. The lobby is located on the 5th floor. Clean and corporate in feel. The restaurants are expensive and my sense was that most of the clients at the restaurants/bar were not guests. Professional staff at the front desk but not overly friendly (at least compared to other hotels we stayed at in Japan). Ask for a high floor to reduce noise from the street.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Rachel C wrote a review Jan 2024
Mgarr32 contributions12 helpful votes
+1
Absolutely the best hotel ever , I loved it so much. Super location, spotless and beautiful, comfortable bed in our corner room overlooking Shibuya room 1301 . Loved the water boiler and fridge in the room too. Bathroom great with fancy toilet and good pressure shower , loved the full size amenities too. I seriously can’t fault this hotel . We spent 10 days , and I was so sad to leave it and Tokyo. I will be back hope next year . Staff very friends and helpfully, good knowledge of English too , that’s a big plus . The washer and drier on the 3 floors were very handy as I managed to have clean clothes for a long trip . Location great for shopping , eating and trains . You must all visit this hotel you won’t be sorry . Missing it very much from Malta xxx
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book in advance to get the best rate
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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IvanGlavas wrote a review Dec 2023
Melbourne, Australia5 contributions5 helpful votes
Brilliant location, excellent service, very clean. Can’t fault this hotel. If you’re looking for a location where you are literally in the middle of everything, then look no further. It is family friendly, very well maintained and the service was impeccable. We will be back!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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ohnogal8 wrote a review Dec 2023
Singapore, Singapore35 contributions28 helpful votes
One of my always returned hotel. Although the rooms are outdated but for travellers just need a place to sleep and safe. This hotel is recommended. Just opposite of Shibuya station, conveniently located. Family Mart/7-11 all are nearby. Directly link to shopping mall downstairs as well. Taxi transfer are available as well! This is life saving if you are almost late for your flight as hailing a taxi in Shibuya area is difficult. Really appreciate the staff for assisting me to book a taxi during my trip in Dec 2023. There’s also direct bus transfer to/fro airport as well!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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PRICE RANGE
₱11,769 - ₱19,295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shibuya excel hotel
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
408
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHIBUYA EXCEL HOTEL TOKYU - UPDATED 2024 Reviews & Price Comparison (Japan) - Tripadvisor

Frequently Asked Questions about Shibuya Excel Hotel Tokyu
Which popular attractions are close to Shibuya Excel Hotel Tokyu?
Nearby attractions include Tokyo Comedy Bar (0.2 km), Samurai Armor Photo Studio (0.5 km), and Kurand Sake Market (Shibuya izakaya) (0.1 km).
What are some of the property amenities at Shibuya Excel Hotel Tokyu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Shibuya Excel Hotel Tokyu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shibuya Excel Hotel Tokyu?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Shibuya Excel Hotel Tokyu?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Shibuya Excel Hotel Tokyu?
Conveniently located restaurants include Nabezo Shibuya Center-gai, Lad's Dining Shibuya Udagawacho, and star star.
Does Shibuya Excel Hotel Tokyu have airport transportation?
Yes, Shibuya Excel Hotel Tokyu offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shibuya Excel Hotel Tokyu located near the city center?
Yes, it is 0.05 km away from the centre of Shibuya.
Are any cleaning services offered at Shibuya Excel Hotel Tokyu?
Yes, dry cleaning and laundry service are offered to guests.
Does Shibuya Excel Hotel Tokyu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shibuya Excel Hotel Tokyu?
The staff speaks multiple languages, including English, Chinese, and Japanese.