When you first arrive at the hotel, you notice the beautiful sorroundings, two pools with ocean views, decorated with flowers and plants. Nice decorations and modern looks. They really catfished us with nice pictures of what looked like a dream! However when we opened our room, it was more like a nightmare, 3 beds crammed into a tiny room, dirty bedsheets covered in stains, there was a bug on my moms pillow, and the window with the ocean view that we were promised, had a view of the hotels gym instead. We went to complain to the staff, they wouldn’t know what service was even if it was written on their foreheads. Overall a terrible experience of broken promises, this hotel had potential, but the disappointing service and terrible staff make it a hotel nightmare.
We love Ocean Suites. Yummie food and the best coffee in Bohol. Very affordable. Great owners and wonderful staff. Great place for a morning cup of coffee while you enjoy the sunrise, or a cold beer to watch the sunset Great for couples or families.
It’s my first time to write this kind of review.I would like to express my disappointment from your unsatisfactory level of service. I have expected much! the breakfast was free but who wants to eat their food.! It’s not so happy birthday anymore. The staff was not even considerate. We try to ask them if ever we can avail the complementary cake for my mom birthday , they said no because they separate the restaurant already and we understand but this morning we try to ask them again if ever we can take out our 2 free breakfast because my mom have a early schedule to the hospital today. And again they even allowed us.
The maintance is terrible, we stayed one night in two rooms. Both rooms the aircon was noisy making it hard to sleep. The hot water is broken with multiple guests having the same issue. The is no toilet host bidet to wash your bits in room 103. The rooms were dirty they need to buy a vaccum. The roof leaks in multiple locations making all the tiles throughout the hotel very slippery and very dangerous. The meals and drinks in the resturaunt are nice but are abit on the expensive side. The view from the pool over looking the ocean was beautiful. good design for a hotel but they really need to perform a better maintance and cleaning scedule.
Pool is so clear, surrounded with beautiful flowers, lights are amazing designed , coffee shop are available here including drinks, rooms size is big, comfort rooms are highly standard, highly recommended for all your friends and love ones.
Lovely place! Great place to stay and unwind. Thanks to the very accomodating staff for taking care of us. I will surely come back soon once i will visit the Philippines and i will bring my family 😍😍😍😍😍 Stay healthy and safe! 🥰🥰🥰🥰🥰
My bestfriend and I stayed here and we have nothing but good words. The place was really nice, the rooms were clean, and the staff were friendly. The resto menu was the best and definitely not pricey. The pools were relaxing, and the overall vibes of the place was perfect. I already recommended this place to my friends who are planning on visiting bohol.
Very accommodating staff. The best destination to unwind. Also it is the best place if you want to be on your own. Especially the ocean view room very worth it and the price is very affordable even to students.
I was disappointed on their room. It was expensive and no breakfast included and they said the rooms original price was P6,000 and it was discounted to P3,345. So this is what you get on their room. 1) the aircon was very old and remote control is broken and couldn't use it. 2) shower was broken too and it made all the CR wet :-D 3) Terrace was dirty and I was the one who cleaned the table. 4) no hanger 5) the refrigerator was unusable because it was not turned on and the drinks in there were very old stock I think 6) blanket was ripped and had stain My overall comment is their maintenance are very low.. and staff or management has no initiative!!! :)
The hotel is very well situated not fare of the touristiques areas, the swimming pool restaurant level is so beautiful with a fantastic view on the sea, good food at the restaurant and good breakfast, hotel staff very helpful and so nice, rooms need refreshing looks old and not well maintained, otherwise the mattress are confortable and cleaning well done.