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The hotel is too old. We stayed at their penthouse which is on the 8th floor but the elevator is until 7th flr. only. You still need to climb the stairs. There’s water everywhere everytime we use the bathroom. The flush doesn’t function properly. The...More
The moment you enter the lobby you would smell its musty odour. Although the staff are friendly and congenial, there are times that they are inefficient and slow.
The rooms are spacious but the furnitures and other fixtures are already old. There are times the...More
This hotel has terrible customer reception attitude and it made me very annoyed. They never never never make any apologies to customer even though the hotel make an obvious mistake. They unilaterally thought I am no show and cancelled my booking, but I had noticed...More
Nice room, good housekeeping, friendly and very helpful staff, the food in the restaurant was good. I will stay here again. They do have a constrction site at the back in the moment, due to expanding, but it was not noicy and it did not...More
+ Bathroom was reasonably clean and modern.
+ Housekeeping never failed to clean all, refit sheets and replenish towels and toiletries.
- The latch on the sliding door to the balcony was broken, which meant it was constantly ajar and a...More
Response from MetroCentre_Hotel | Property representative |
Dear Ms. Vera D.,
Thank you very much for your interest of the said facilities, however the facilities and amenities is now for hour in-house guest. What we can now suggest is that kindly visit our office.We are more than... More
Dear Ms. Vera D.,
Thank you very much for your interest of the said facilities, however the facilities and amenities is now for hour in-house guest. What we can now suggest is that kindly visit our office.We are more than willing to assist you and check membership of the gym is open to new interested valued guest to us.
FAUSTO G. ASTRONOMO (Argie)
Senior Sales & Marketing Executive
Mithi Resort & Spa (Panglao Island Nature Resort & Spa)
MetroCentre Hotel & Convention Center
Tel. No (038) 411 – 2599 / 501 – 7575
Fax No (038) 501 – 8282 / 501 – 8281