Me and my husband was very disappointed the way the manager approach us about our concern for refund, which is unexpected lockdown in port to batangas. He and his staff was not approachable, attentive and friendly. They are not considerate. Not a good place to stay.. since, the word beachfront, its not much a beach.. you need to book for Island hopping, to Go in beach talaga.. We wasted our time, Going to this resort.
Yeah I enjoyed my 2 nights in this resort but I have 2 lose 2 stars as wifi sucked! It said on Agoda booking room has wifi and absolutely did not. Never come across that in 4 months of travel. The pool was nice and location. Staff were all pretty friendly especially a young waitress in restaurant.
Booked over the internet without seeing this hotel. Arrival and booking in process was quite easy. The hotel is right on the beach however having said that the beach isn't the best beach. Its a beach in name only and during my stay there is an extensive amount of work getting done along the whole of the beach to prevent sewage going ion to the sea. The room (23) is a poolside room. Again upgrade work was being carried out next door during my entire stay. A hole for a septic tank was getting excavated. The room was tired with low water pressure so the shower wasn't that great. Air conditioning was ok and I was able to leave it on all day unlike some of the other rooms which once you had removed the card the power went off. Power cuts are also numerous throughout Sabang. House cleaning of the rooms is organised by request. The swimming pool is spotlessly clean. The pool person deserves a wage rise and was one of he cleanest pools I saw during my time at Sabang. Wifi is poor at best and one of the biggest downsides to the hotel. There are 8 or 9 different wifi locations each which requires a separate password. I generally visited other hotels and used their wifi whilst having a drink. Other wifis were booming in comparison. Other reviews have mentioned unfriendly staff but this wasn't my experience. Cleaning staff were the friendliest. Reception and restaurant staff are polite but not overly friendly. This observation becomes more apparent when you visit nearby hotels and are served by their expertly trained staff. The hotel is located within a stones throw of several scuba diving businesses. All in all my stay at this hotel was average at best.…
The hotel is nice. The room we are supposed to take was bungalow but they have upgraded us since it was full when we arrived. The room is okay. It is dark. It needs improvement of the smell as there is a smell coming from the kitchen. Ventilation needs to be improved. Light everywhere should be improved as it was dark. Curtain is not properly fixed. It fell down. The swimming pool is nice. It is warm. It is not that clean. We requested for a late check out (1pm) but they did not allow. Food in the restaurant for the breakfast is okay.
The room we stayed in was nice. This would have been an OKAY feedback as some crews/staffs were nice except for the people at the reception and a staff member at the counter( girl always wearing a headband). shes the most unfriendly staff I've ever dealt with. she doesn't like to be asked. She gets irritated when asked. the fact is, we were asking nicely, I guess it has to be reciprocated. management should remind her about her job or maybe she just doesn't like what she's doing. one crew was friendly though, her name was Juvy.