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HOTEL MYSTAYS Tachikawa

1-8-14 Nishikicho, Tachikawa 190-0022 Tokyo Prefecture
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Traveler (40)
Room & Suite (24)
Dining (8)

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About

#4 of 16 hotels in Tachikawa
Location
Cleanliness
Service
Value
Relax in our comfortable facilities before experiencing Shinjuku, one of the world's most vibrant city centers, or the tranquility of Mt. Takao, both easily accessible by train. Enjoy the best of both worlds with convenient access to both the urban and natural attractions of Tokyo. An easy train ride takes you to the heart of Shinjuku and its unparalleled shopping and dining options. Or head in the other direction to explore Mt. Takao, where hiking trails, shrines, and beautiful forests offer you a very different side of Tokyo. A short walk from our hotel also takes you to the enormous 165 hectare Showa Kinen Park, with gardens, trails and cycling.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Children Activities (Kid / Family Friendly)
Taxi service
Business Center with Internet Access
Spa
Parking
Wifi
Breakfast available
Vending machine
Massage
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air purifier
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Japanese
75Reviews0Q+A3Room tips
Traveler rating
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sulkygirl wrote a review Dec 2019
Woodland HIlls, CA12 contributions42 helpful votes
Stayed here for a week while visiting my son who lives in Tachikawa. By western standards the room seems very small when we first walked in, but we quickly adapted to it. The twin beds were comfortable with nice linens. The bathroom is a decent size, with an excellent shower. The area is good with close proximity to the station where all the great shops are located. The only problem we had was that we were given a smoking room and it reeked! We simply couldn’t remove the smell during the entire week. A couple of strange things....I’m visiting again in April with my sister and my daughter. I inquired about the family room and they told me it was booked. Never asked me the dates or checked a computer. In April 2020? It’s booked the whole month? The other thing is the spa....hours are 7:00 pm to 5:00 am? As there are a lot of prostitutes around the area at night we wondered if the spa is legit. I’d love to get my son a massage there as a Xmas gift but questioning those strange hours.
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Date of stay: November 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Terry wrote a review Jul 2019
1 contribution
On my first 2 stays at this hotel, everything was good. On my third stay, I left my 2 bags with the front desk when I checked out on June 7th, since I had a late flight back to Hawaii. Apparently, the hotel gave one bag to another party. Fortunately, the other party notified the hotel of the wrong bag and I was contacted at home on the following day. The hotel confirmed my home address and assured me the bag would be sent to me. I was notified several days later that my luggage had been miss shipped and would take longer to be returned to me. Finally, on July 1st, I was notified that the luggage had been shipped, 23 days after the original error. I received it on July 6th, with a broken zipper and some contents missing. This suitcase was purchased in Japan on a previous trip and not used since. When I contacted the hotel, they said they were not responsible as the bag left their hotel in good condition and that I should contact the shipper for any claims. This, after they took 29 days to return my luggage with no offer of compensation for their error, compounded with their inept handling of shipping the luggage, then refusing to take ownership of the damaged luggage. I enjoy Japan, however, in the future, I will look for a trustworthy hotel.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from FellowTraveler672116, Manager at HOTEL MYSTAYS Tachikawa
Responded Jul 17, 2019
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Tachikawa. We appreciate you taking the time to post your review on us. The situation with the shipment of your luggage has been so unfortunate, and we found it appalling. As explained previously, we have tried our best assisting the correspondence between yourself and the courier company. However, the shipment procedure was not carried out by the courier as smoothly as it should have been. Since there is no first-hand information about the shipment process at the hotel, it is recommended to directly contact the courier to ask for an appropriate explanation about this case. We understand how terrible it was to face an incident like this during your trip. Our hotel has done what we could do to make your intent reach the courier properly, and we would appreciate if you grant your understanding on that. Before concluding, please let us express our gratitude once again for your stay at HOTEL MYSTAYS Tachikawa. Sincerely, Hikaru Takahashi, Manager, HOTEL MYSTAYS Tachikawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil wrote a review Dec 2018
Tokyo, Japan99 contributions47 helpful votes
+1
I stay in quite a few hotels in Japan, but this is a first for me. The hotel is less than 10 minutes walk from JR Tachikawa Station. On the walk from the station to the hotel, there lots of convenience stores and places to eat. The hotel is situated close to the Hotel Nikko as well. However, this hotel is much cheaper and good for the money. No problems with check in, I thought I heard Staff speaking English, but I used Japanese. Initially, I was checked into a single room, but honestly it looked bigger. Very nice room, very cosy. Please see pictures. Had an issue with noise with the people next door. The TV was very loud and also it sounded like there was something else going on. So, impossible to relax, I complained about the noise. I wouldn’t say the walls are too thin, the guests next door, were LOUD. Called the front desk again, and said I wanted a new room. Within 10 minutes they had moved me to a twin, but much larger room. (Please see pictures). Not my ideal situation, but I guess the staff thought I would like the bigger room, with bigger bathroom. After that, it was all good. Someone said breakfast was not so good here? In my opinion, it was very good for a hotel of this price. I’ve had much worse breakfasts from bigger chains. The breakfast area is quite big and opens from 06:30. In my opinion, again, a good hearty breakfast with salad, Japanese options and Western style as well. Good coffee too. I think this hotel has vending machines and microwaves on 3 floors. Also, I know they have a coin laundry but I cannot say how many machines and on what floors. Just so you know, there are plenty of places to eat and drink in the area. Also, if you go under the railway, you will find more places as well, including department stores. Would I stay here again? Absolutely, for personal stays, when I’m looking for something for 1-2 nights, I would stay in a “My Stay” in a heartbeat. I hope their other hotels, are of this standard. Overall, very good value and comfortable for what you pay. I look forward to staying with them again.
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Date of stay: December 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from FellowTraveler672116, フロント at HOTEL MYSTAYS Tachikawa
Responded Dec 12, 2018
Thank you for staying at HOTEL MYSTAYS tachikawa. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. HOTEL MYSTAYS tachikawa YABE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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g man wrote a review Dec 2018
Singapore, Singapore121 contributions85 helpful votes
The family room was huge. It was right on the highest floor - 9th.It was semi - circular in layout. There were a lot of bay windows - great for putting shopping bags and luggages. 2 huge beds plus a foldable one. There was enough space for a couch too. The room was clean and I dare say not one of the Mystays Hotels disappoint. They are all very good. The parking was the electronic garage type. There was no one manning the lift so you will need to run to the lobby and ask for assistance. Thankfully it's not too far away. However, there are a few steps to get to the lobby from the parking area so good luck if your luggages are heavy.
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Date of stay: November 2018
Location
Cleanliness
Service
Trip type: Traveled with family
Room Tip: family rooms are on the top floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from FellowTraveler672116, front at HOTEL MYSTAYS Tachikawa
Responded Dec 8, 2018
Thank you very much for choosing HOTEL MYSTAYS tachikawa.And we appreciate you taking your time writing to us.Thank you for the great review of our hotel! We are glad that you enjoyed your stay.The parking lot is next to the hotel, but as you can see there is a step difference. If you wish, staff will have your luggage, please feel free to tell us.Words from our guests like yours are such an encouragement to us. We hope that you will choose HOTEL MYSTAYS tachikawa when you come to visit the area again. HOTEL MYSTAYS tachikawa yabe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard522 wrote a review Jun 2018
melbourne115 contributions88 helpful votes
Nice hotel, rooms a little larger than the average Japanese hotel, clean and quiet. Complementary breakfast was nice though choice of food was a little limited. Staff were helpful. Plenty of convenience stores and restaurants in the neighbourhood. 10mins walk to train station.
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Date of stay: May 2018
Value
Rooms
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 真也 千, front desk at HOTEL MYSTAYS Tachikawa
Responded Jun 6, 2018
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS tachikawa.And we appreciate you taking your time writing to us. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. Words from our guests like yours are such an encouragement to us. We hope that you will chooseHOTEL MYSTAYS tachikawa when you come to visit the area again. Sincerely, HOTEL MYSTAYS tachikawa Reception yabe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandra S wrote a review Apr 2018
Brisbane, Australia204 contributions93 helpful votes
This hotel was near a 7 eleven, an English restaurant, lots of small businesses. Clean, comfortable and safe area. About a 10 minute stroll to station with shopping mall. Trains to Tokyo central, Umo and Chou lines. Only 2 decent coffee shops in area, one nearest escalators to station was best. Bathroom was a big step up from bedroom floor but had more room than most stayed at. Breakfast was very good for such a small area. Restaurant not great for evening meal, go down to the English steakhouse. Staff very good, gave excellent directions to nearby places. Lots of maps in English.
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Date of stay: April 2018
Value
Location
Service
Trip type: Traveled solo
Room Tip: Rooms on the entrance near revolving doors are quiete. Those above the restaurant. Must be near...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 真也 千, reception yabe at HOTEL MYSTAYS Tachikawa
Responded Apr 10, 2018
Dear Guest, Thank you for the great review of our hotel! We are very grateful for your kind comments. We are so glad to hear that you have had a comfortable stay at our hotel. As you say, the hotel is about a 7-minute walk from the nearest JR tachikawa station.You can use the Chuo Line and the Ome Line to the center of Tokyo and the Nambu Line to Yokohama. There are many convenience stores and eateries in the surroundings, and it is possible to give a simple map at the front desk.Thank you for your compliments about the staff.Every staff member at our hotel will strive to provide good service to our guests.We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hueylaw wrote a review May 2017
53 contributions35 helpful votes
Had stayed in this hotel in April 2017. This hotel was arranged by Webjet Exclusive and the size of room was small (not sufficient space for two large suitcases). The location was far from Tokyo Central, about 1 hour drive west of Shinjuku and about 30 minutes on train from Shinjuku. So everyday we lost time on commuting alone!
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Date of stay: April 2017
Value
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: No comment
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Responded May 17, 2017
Dear Guest, Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Tachikawa. However, we are very sorry that we could not provide you satisfied stay. Our Standard double rooms have 14 square meter, and our Standard or Hollywood Twin rooms have 20 square meter. If you tried our Standard double room, please try our Twin room if you have another opportunity to visit Tachikawa. As for our location, it might be a little bit far from central Tokyo, but our room charge is cheaper than central Tokyo area instead. Your comment is deeply appreciated, and all of our staffs work tirelessly to ensure we can provide a comfortable stay to the best of our abilities. We sincerely hope you will afford us the opportunity to warmly welcome you back soon. Sincerely, Masaya Senda, Manager, HOTEL MYSTAYS Tachikawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RizkaRie wrote a review Jan 2017
Batam, Indonesia159 contributions53 helpful votes
we stayed here during our last journey to Tokyo. it was a good stay. the service are good, the place is clean, the location is pretty near to jr tachikawa hotel. but the room is quite small tho. you can barely walk inside the room if you have big luggage. but it was a good stay.
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Date of stay: December 2016
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Responded Jan 21, 2017
Thank you very much for choosing HOTEL MYSTAYS Tachikawa.And we appreciate you taking your time writing to us. We are very glad to hear that you enjoy to stay Tokyo with us. Words from our guests like yours are such an encouragement to us. However, we feel sorry that our Standard Double rooms have 13 square meter, and some guests especially who have big luggage feel it is small. But we also appreciate your comment for that. We hope we can serve you again at our hotel in the future. HOTEL MYSTAYS Tachikawa Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Tachikawa area.
PRICE RANGE
₱3,282 - ₱6,285 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Royal Authentic
LOCATION
JapanKantoTokyo PrefectureTachikawa
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL MYSTAYS TACHIKAWA - Reviews & Price Comparison (Japan) - Tripadvisor

Frequently Asked Questions about HOTEL MYSTAYS Tachikawa
Which popular attractions are close to HOTEL MYSTAYS Tachikawa?
Nearby attractions include Ganduo Tachikawa (0.4 km), Tachikawa Manga Park (0.1 km), and Nishiki Dai 2 Park (0.3 km).
What are some of the property amenities at HOTEL MYSTAYS Tachikawa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at HOTEL MYSTAYS Tachikawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HOTEL MYSTAYS Tachikawa?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at HOTEL MYSTAYS Tachikawa?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to HOTEL MYSTAYS Tachikawa?
Conveniently located restaurants include Chin Kenichi Mabodofuten Granduo Tachikawa, Gyukatsu Motomura Tachikawa Granduo, and Gyozatengoku.
Is HOTEL MYSTAYS Tachikawa located near the city center?
Yes, it is 0.3 km away from the centre of Tachikawa.
Are any cleaning services offered at HOTEL MYSTAYS Tachikawa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL MYSTAYS Tachikawa?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL MYSTAYS Tachikawa?
Many travellers enjoy visiting Hinojuku Honjin (2.6 km), Suwa Shrine (1.2 km), and Ruins of Musashi Kokubunji Temple (4.8 km).