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Crowne Plaza Hunter Valley, an IHG Hotel

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430 Wine Country Dr, Lovedale, Cessnock, New South Wales 2325 Australia
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Traveler (704)
Room & Suite (205)
Dining (66)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 25/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Hunter Valley, an IHG Hotel
Updated 25/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Located in Lovedale, two hours north of Sydney, Crowne Plaza Hunter Valley occupies an ideal location in one of Australia's most celebrated wine regions. Scenic backdrops combined with a full-service spa and 18-hole golf course set the stage for a memorable experience. Offering a range of accommodation options, including suites and villas, ideal for families travelling together. Relax in Ubika Spa, our large heated pool or fit in a game of basketball or tennis. Round out the day with dinner at Redsalt, our Chef's Hat award-winning signature restaurant. Corporate and group functions run like clockwork. Your Crowne Plaza Meetings Director coordinates the details every step of the way. Choose from indoor and outdoor gathering places that set the tone from impressive and professional to intimate and fun. The Hunter Valley Conference and Events Centre offer a range of venues for groups of up to 1,600.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Golf course
Tennis court
Table tennis
Walking tours
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
BBQ facilities
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
2146Reviews15Q+A100Room tips
Traveler rating
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ozdenis wrote a review 3 Jul
Port Stephens, Australia63 contributions22 helpful votes
After attending the Hunter Valley Culinary Association "Food Fight " event at the Crowne Plaza Hunter Valley, we enjoyed a great nights rest at the resort. The room was a good size, very clean, complete with a comfortable bed and well appointed bathroom (with the hottest strongest hotel shower I have ever experienced). The friendliness of the staff added to our enjoyment - they were happy, friendly and most helpful. The breakfast would just about be the world's best hotel breakfast we have enjoyed in any country- the range (so many choices), the quality of produce, the barista coffee station are all exceptional. We also enjoyed a couple of tasty cocktails in the Lovedale Bar + Grill. Special mention to some of the great staff members - Emma and Mallory at the front desk, Kade in the Bar, Kaz and Tracey at breakfast. We also felt the "Foodies Getaway" package we purchased was also good value. Congratulations to all at the Crowne Plaza for making our stay a very enjoyable one. The one minus of our visit was that the highly rated Redsalt Restaurant is not currently open every night of the week.
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Date of stay: June 2022
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon ozdenis, So lovely to hear you enjoyed so many aspects of your stay with and were able to attend the great culinary event that is Food Fight. I have shared your feedback with our wider resort team and we hope to welcome you back to the resort sometime in the near future Kind Regards, Nicole
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FarAway588099 wrote a review 1 Jul
Canberra, Australia6 contributions1 helpful vote
Recently my husband and I booked a few days break at the Lovedale CrownPlaza Hotel and Resort. The accommodation was very good and the staff ever cheerful, helpful and obliging. However, with the exception of breakfast, the food was appalling. The Bistro and Grill at night was over crowded and with a noise level that made conversation impossible. It would be most unacceptable at any time but in a time of Covid, this place was surely a 'super spreader'. We retreated to our room and ordered Room Service. Our room did not have any spot suitable to eat at but the ever-helpful staff at least provided us with an extra chair so we could eat sitting down. My husband's pizza was served in its box with no eating utensils or table napkin/serviette. The food brought was expensive but inedible. Most of it was left uneaten On our last night the fine dining Red Salt was open. It offered a pretentious menu but the food, again, was unappetising , poorly cooked and very over priced. The very poor standard of food made our stay much less enjoyable than it should have been. We spent all of our first day looking for alternative restaurants/cafes to eat at. This to some extent spoiled what we had hoped would be a relaxing, comfortable break. I do not recommend the Crown Plaza Resort
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Date of stay: June 2022
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Room Tip: Don't bother
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon FarAway588099, Thank you for taking the time to provide constructive feedback on your recent stay with us. Firstly my sincerest apologies for the setbacks experienced during your stay. Whilst I can see there were some positive aspects of your stay I am sorry to hear they were over shadowed by your dining experiences. Please know your feedback is incredibly valuable to the resort and I have shared it with our relevant management teams to address moving forward. Kind Regards, Nicole
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IntriguedCumbrian wrote a review Jun 2022
carlisle40 contributions17 helpful votes
Brilliant base for a few days in the Hunter Valley! Great staff, great facilities, if I played golf I’d have been even happier - ha! Breakfast was great and the buffet style was plentiful!! The hotel bar had a nice vibe to it and the homegrown beers were great. Try the tasting paddle if you go!
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon IntriguedCumbrian, So lovely to hear you enjoyed the great buffet breakfast and beers from our onsite brewery. We hope to welcome you back sometime in the near future and hopefully you can get your round of golf in! Kind Regards, Nicole
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Karen M wrote a review Jun 2022
Sans Souci, Australia430 contributions82 helpful votes
Arrived to a fresh and open atmosphere, after a busy weekend for the hotel. Very relaxed and claim surrounding. The check in was great and easy. The room was great and close to the main entrance of the hotel. Easy to and from restaurants, gym and other facilities of the hotel. Clean and big room. The only comment is, the rooms are not serviced by the hotel attendants, during the day. Like bed making and a quick clean. Perhaps over a longer period of 2 nights, it may occur. A great stay and happy with the staff and atmosphere.
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Date of stay: June 2022Trip type: Traveled solo
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon X9477ZRkarenm, Thank you for taking the time to share feedback on your recent stay with. Great to hear you enjoyed so many aspects of your stay and we hope to welcome you back in the near future. Kind Regards, Nicole
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Fionanmcl wrote a review Jun 2022
Sydney11 contributions9 helpful votes
Last weekend I spent three nights here celebrating my dad’s 80th; with my kids aged 3 and 5. Overall, an amazing weekend! But I wanted to leave a detailed review, as I call on these myself before booking anything. PROS: - room size: we booked a 2 bedroom apartment and it was essentially two interconnecting one bedders. Absolutely HUGE !! Kids had so much space to run around, play hide and seek - and never get cabin fever! - I didn’t bring my baby monitor as my kids are pretty much old enough now in a hotel I didn’t think it necessary - BUT with the layout of this accom, I wish I’d brought it. - The kids activities are insane!!! The water park was definitely a hilight and draw card to come back. But don’t be fooled - the large swimming pool is not heated. The spa is heated to warm enough, though I think could and should be 5 degrees hotter. - The water park is tepid…it’s not inviting at first, but once you get in the spa it’s impossible not to go in there, and once you’re in it’s hard to get out !! I had hours of fun in there with my kids, and then when you get back in the warm spa it feels hotter!!! - The major attraction that I didn’t even know about was the sauna, next to the water park - but the perfect way to get kids out of the water park and dried off in the warmies! First time for my kids in a sauna too! CONS: - price…..it’s a very expensive option; and then to learn they don’t service your room unless you pay extra? I thought that was just rude! And they gave us one tube of body wash for three nights, we called house keeping to request more, but it never came. - The breakfast restaurant is far too small for the size of the accom. On our first day we arrived at 9.20 and had to wait 30 mins for a table. Hardly ideal with young kids who were starving. On day 2 we arrived at 8.30 and still had to wait 15 mins. Just seems really badly planned when you know the number of guests you can accommodate? Other comments: - we were in the east village. The distance from reception to our accom was quite far as the car drove. No one explained the proximity of the layout on check in, so we figured to get to breakfast, and / or the on site restaurants we had to drive back up there. Turns out there is a short cut around the back, just a few mins walk - but no one thought to explain this to us when checking in.
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Date of stay: June 2022
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon Fionanmcl, Thank you for taking the time to provide constructive feedback on your recent stay with us. Sounds like the kids had a great time on the water park despite the winter weather. I have passed your feedback regarding directions and our breakfast restaurant on to our relevant teams as we regularly look to improve our resort. Kind Regards, Nicole
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Amelia JB wrote a review Jun 2022
Sydney7 contributions8 helpful votes
I booked two King bed deluxe “spa” rooms. These have the potential to be great rooms but sadly let down by terrible management/decor/amenities. I went to have a bath in the spa and was horrified to realise there was no soap or products to use in bath like body wash, shampoo or conditioner. One had to get out of the bath or dangerously lean out of the bath standing to plunge a combined hand wash/face wash/ body wash concoction out of a canister that was locked down to the basin! Like I want to use hand wash on anywhere but my hands. The shampoo and conditioner were locked down in canisters on the other side of the bathroom. When I complained I was told this is their policy now to reduce plastic, as if it was to be commended. What a ridiculous excuse for not providing basic personalised personal hygiene products that are safely accessible during bathing. There was also no top sheet - just a doona. The room smelt like strong cleaning chemicals. It was cheap and low class and a very unwelcoming and droll experience. Definitely not worth the $1200 I spent on both rooms.
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 1 week ago
Dear ameliajaneb, Thank you for you feedback. I can see that one of our team members have reached out to your already regarding your stay. Again, we hope to get the chance to welcome see you in the Hunter Valley in the future. Kind Regards,
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Elle Emme D wrote a review May 2022
Brisbane, Australia70 contributions18 helpful votes
Could not fault this resort. Not just a room we stayed in a full 3 bedroom townhouse. Our Villa was one of the furthest from the main building which made it nice and quiet and an easy walk up to use the facilities of the restaurants, bars, spa etc. Villa is huge, every bedroom has a big screen TV. There is a full bath in the main bathroom. Our view is of a cute lake with water fountain and assorted ducks. We are on a girls holiday but the facilities for kids looks amazing. On nights when we didn’t want to walk back the concierge drive us home in a buggy. We dined at Red Salt on our first night. Excellent food and service. The buffet brunch was amazing. The pub grill was lively with a deck overlooking the golf course and the kids entertainment area. Concierge helped us to get the wifi going and TV’s tuned on our first day. The Villa kitchen is well stocked with utensils, glasses and crockery. The main building has a nice gift shop and art gallery.
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: We were here during the Lovedale Long Lunch weekend but the resort coped fine with the crowds.
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon elleemmed, So lovely to hear you a great Hunter Valley escape and enjoyed the amenities of our three bedroom villas. We hope to welcome you back to the resort in the near future. Kind Regards, Nicole
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Rob W wrote a review Apr 2022
Caringbah, Australia16 contributions12 helpful votes
So we just had dinner in the resturant and to say it was average would be a complement not only was my nachos burned as per photos my wife’s lettuce was on the verge of being rotten . It was a massive let down and took 40 minutes to arrive. To be honest this place is overrated and overpriced ..
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Date of stay: April 2022Trip type: Traveled with family
3 Helpful votes
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Response from IHG Service, Owner at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 8 May 2022
Hi Rob W, I have notified our restaurant manager about your concerns. I want to apologize for the shortcomings. Our staff is working the best they can to improve your future stays. Thank you for taking the time to leave us a review. I hope you can give us another chance to serve and show you we can do better for you. Alejandro G. Case Manager IHGService
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Travel Mumma wrote a review Apr 2022
Elderslie, Australia1 contribution
Just had a lovely 2 night stay at the Crowne Plaza Hunter Valley. We are a family of 4 (2 adults and 2 kids aged 1 & 5) and stayed in a 1 bedroom villa. The villa was perfect for us as it had a separate bedroom with 2 double beds, a lounge room and kitchenette, plus the bathroom had a bath which was great for the kids. The villa was clean and lots of space for all of us. The highlights of the resort were the pool and waterpark and the buffet breakfast was amazing!! This resort is definitely a winner for families as they cater for kids so well, the kids even received a plush frog toy on arrival which I thought was lovely. The only downside, which isn't too bad if the weather is fine, is that the villas are a distance away from the resort and facilities. Maybe when booking ask for a villa close to the resort. Oh and don't forget to get up early at least once to watch the hot air balloons 👍 . Thanks crowne plaza for a lovely break ❤
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Date of stay: April 2022Trip type: Traveled with family
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon travelmumma1986, Great to hear you had a lovely break with your family and everyone enjoyed the waterpark/pool area along with our signature buffet breakfast. We hope to welcome your family back in the near future. Kind Regards, Nicole
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Cquinn1981 wrote a review Apr 2022
San Jose, California76 contributions22 helpful votes
We booked this on points at the last minute as it was a busy weekend in the Hunter Valley. We were pleasantly surprised to be upgraded as platinum members from a base room to a 1-bed apartment, which is probably bigger than where we live. The check in staff were friendly and informative during checkin. The apartment was well located looking out onto the golf course, although given how busy it was, finding a parking space close to the room was often a challenge. Inside it was spacious, kitchenette and dishwasher were god send, it was comfortable, if a little dated. Would recommend
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Check if there is a conference on
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Response from Nicole Jones, Guest Services / Front Office at Crowne Plaza Hunter Valley, an IHG Hotel
Responded 3 days ago
Good Afternoon Cquinn1981, Great to hear you had a lovely get get away to Hunter Valley Wine Country and were able to enjoy an upgrade as one of our valued Platinum Elite IHG One Rewards Members. Kind Regards, Nicole
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PRICE RANGE
US$138 - US$293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hunter valley hotel lovedale, crowne plaza lovedale, crowne plaza hotel lovedale
LOCATION
AustraliaNew South WalesGreater NewcastleCessnockLovedale
NUMBER OF ROOMS
414
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Frequently Asked Questions about Crowne Plaza Hunter Valley, an IHG Hotel
Which popular attractions are close to Crowne Plaza Hunter Valley, an IHG Hotel?
Nearby attractions include Wine Escape Room (6.6 km), Hunter Valley Zoo (2.1 km), and Saddlers Creek Wines (5.6 km).
What are some of the property amenities at Crowne Plaza Hunter Valley, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Hunter Valley, an IHG Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Crowne Plaza Hunter Valley, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Hunter Valley, an IHG Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Hunter Valley, an IHG Hotel?
Conveniently located restaurants include Hunters Quarter, Baumé, and The Italian Cottage.
Are there opportunities to exercise at Crowne Plaza Hunter Valley, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Hunter Valley, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Hunter Valley, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Hunter Valley, an IHG Hotel?
Many travellers enjoy visiting Poppet Head Park (10.9 km).
Does Crowne Plaza Hunter Valley, an IHG Hotel have any great views?
Yes, guests often enjoy the park view available here.