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Traveler (149)
Room & Suite (20)
Dining (6)
Overview
  • Excellent45%
  • Very good37%
  • Average7%
  • Poor4%
  • Terrible7%
Jun 3, 2015
“Unfriendly - maybe he hated westerners !”
Mar 15, 2015
“excellent onsen and ryokan”
Name/address in local language
AMENITIES
Free Parking
Free Wifi
Pool
Fitness center
Business Center
3 Star accommodation
All hotel details
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Reviews (127)
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1 - 5 of 7 reviews
Reviewed 3 June 2015

This was billed as a classic Japanese Inn experience complete with banquet fi for a Samuri. It let us down horribly. Unfriendly owner from our first step through the front door. No information given (or if it was it was so badly translated from Japanese...More

7  Thank Donna M
Reviewed 15 March 2015

My wife and I are big onsen fans and go probably about 8 times a year to different places. this time we went to Hanaya - excellent service, excellent kaiseikiryori and beautiful old ryokan. I was very pleased. We took a friend who is leaving...More

1  Thank johntaro
Reviewed 29 May 2014

This was an amazing ryokan. A 100 yr old building beautifully restored with heavenly gardens. The service and cuisine was impeccable. The onsens were lovely including a small outdoor bath. More than anything the warmth of the hospitality and gourmet local cuisine was well worth...More

3  Thank barbaradesu
Reviewed 22 September 2012

At the moment we entered the room #26 after checking-in, we were shocked with the status of our room. Its windows and walls were dirty, water tubs were rusted, private ‘Onsen’ room seemed not well-attended and so on. Any customer, who expects common-sence-level of cleaness...More

3  Thank chocolate_Library
Reviewed 8 August 2012

We spent two nights at this inn/hotel. I do not know how much English is spoken as I muddle along in Japanese and my wife is Japanese. Rooms were large, well kept, straight out of the early Taisho Era (1912-1925), Food, dinner served in the...More

1  Thank Ted C
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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Price range
US$321 - US$776 (Based on Average Rates for a Standard Room)
Hotel class
Number of rooms
40
Reservation Options
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Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Ueda > Bessyo Onsen
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Traveler (149)
Room & Suite (20)
Dining (6)
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Room Tips
"difficult to say as the rooms are spread out through the compound."
Read review
"Room 30 where we stayed was great, but I suspect that is the case for most of them."
Read review
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