Chateau Royale Hotel Resort and Spa

Chateau Royale Hotel Resort and Spa

Tagaytay - Nasugbu Hwy Km. 72, Batulao, Nasugbu, Luzon 4231 Philippines
Traveler (266)
Room & Suite (109)
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Pool & Beach (88)

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3.0
#2 of 6 hotels in Nasugbu
3.4 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
3.0 of 5 bubbles
Service
2.8 of 5 bubbles
Value
Chateau Royale is a grandiose 100 hectare land that fuses its inspiration from France, China and the Philippines, it is the largest integrated resort in Batangas that features a village of cabins, townhouses and a premiere hotel for accommodations. Being a quick destination from Metro Manila, the property features a DENR certified rain forest, collection of rare bird species in the aviary, colorful and intricate flowers in the orchidiary, and various exciting outdoor activities from zip line, wall rock climbing, and pools that includes the largest wave pool in the country. The resort also is perfect for both business and leisure as it provides the various indoor facilities: the biggest function rooms to meeting rooms, theater room, game rooms, and spacious spa facility. Chateau Royale is your massive resort for all occasions and purposes that provides you harmony with nature and still gives you access to cosmopolitan requirements. It is a destination property that also features cosmopolitan requirements such as wi-fi and fully equipped function rooms, theater room and more.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Water park
Children Activities (Kid / Family Friendly)
Banquet room
Meeting rooms
Public wifi
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Spa
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
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228Reviews8Q+A52Room tips
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Detailed Reviews
Andrea U wrote a review Oct 2020
1 contribution
3.0 of 5 bubbles
Im staying here for my 14 days quarantine. The room is quite good, food is served with a little amount of viand. And the worst is their internet connection! I’ve been calling their attention (calling at FO and even message them in their social media) but it seems theres nothing to fix it. In my case, I needed the internet for my work since I have to answer emails and attend some zoom meetings, also my mobile has a weak signal also in this place. I am a hotelier too and I have a knowledge whenever theres a concern in each department. But here it seems theres a a little unfair, please treat guests in equal for handling requests and concerns not because we are here for quarantine and the govt paid for the accommodation. I feel also this kind of situation at your side, but please dont feel to us that you didnt even listen to my/our concerns.
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
teacher dory wrote a review Feb 2020
Dasmarinas City, Philippines19 contributions1 helpful vote
3.0 of 5 bubbles
The place has good climate and very close to nature. There are many trees around and very grassy. There are provision for team building activity, mini zoo and has a huge garden. The are pools but the water is too cold, maybe because its December. There is also wave pool there.
It has spacious conference room but structure is old and birds inside the hall are distraction to conference. The rooms are spacious but they are far from the entrance gate. Most of the time, you need to walk for half kilometer. However, if you are a nature lover, this place is for you. You will enjoy moving around the place, visiting the animals in the little zoo, aviary and their candy garden. Tey have organic plants for picking. It also has floating restaurant.
The food is good but the staff are not that accommodating.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
onracgeo wrote a review Mar 2020
Cagayan de Oro, Philippines5 contributions2 helpful votes
4.0 of 5 bubbles
The property was enormous, with swimming pool activities, hiking and usual wall climbing, zipline and etc. It has also indoor sauna. It has still a lot of trees, flower garden and fresh mountain air that rejuvenize you.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas S wrote a review May 2012
Makati, Philippines23 contributions379 helpful votes
2.0 of 5 bubbles
Regarding the name of the resort.
In English-speaking countries such as in the Philippines, "royale" is occasionally used instead of "royal" in order to add some element of sophistication. Instead of naming a resort the "Royal Castle" the owner preferred to call it "Chateau Royale." Why use a French word instead of an English word? Basically, for the same reason that someone might call their coffee shop a "cafe." In other words, it is just style, bad style considering that in French, words have gender. "Royal" is used to described masculine single words while "royale" is for feminine singular words however “Chateau” is a masculine word…
So the Chateau Royal(e) of Batangas has a nice website featuring the resort as a “one hectare of prime real estate, transformed into a world-class resort that redefines the concept of Batangas accommodations“

As seen in the website:
A floating restaurant… This was accessible during our stay (April 2012) but there was nothing floating there, the restaurant was closed, the pool emptied of water was under renovation for several feet of mud sat on the bottom.
• Billiard Hall
• Fishing Lake
• Hiking Trail
• Horseback Riding Trail
• Mountain Bike Trail
• Flower Fields
• Organic Farm
• Obstacle Course
• Paint Ball Activity Area
• Target Shooting Range
• Wall Climbing Facility
• Wellness Center
Those seen above are present (most of them) and accessible for an extra fee. The billiard is php200 per hour, it consist of a clean and well ventilated room with several tables available for the users, the horseback riding is php300 per hour but after touring the area one may wonder where will the horse take you to last an hour, this is not Subic where the guide will take you into the forest where you will admire huge trees and enjoy riding a trail ending to a natural waterfall… no! here the tour is simply inside the resort, on a cemented road. The kalesa ride is php500/hour, the biking is php200/hour but the bikes are for children only and they are not allowed to bike within the resort but to stay either in front of the club house or on a parking lot that is not used… Extremely disappointing, is that what they call mountain bike trail?
The Fishing lake is man made and after seeing the color of the water one may wonder on the eligibility of the fry for anything but simple display… php200/hour if despite all you want to go fishing, this could be used to bond with younger kids, but aficionados to the art of fishing will be shocked.
The main attraction (seen from the road) is the huge wall climbing facility offering multiple routes to those willing to venture to it’s peak that is an equivalent of a four stories building. The crew is competent, polite and helpful, and rescue is prompt to come to those who realize that climbing was a huge mistake.
The obstacle course is available to all, a few kids were seen there trying to beat the speed record. A volleyball court (well…) is available for php200/hour. Do not expect a real court however, this is just a net sagging in between the last obstacle and a pole. Really sad. The Flower Field or Orchidarium was opened during the Tour, do not expect to be dazzled there, only two species of orchids are to be seen, the huge green house is practically empty. If you have been to Singapore or Hong Kong and visited any botanical garden you’ll definitely be disappointed.
The organic farm is the only thing truly accessible, we went around walking the whole resort while waiting for our room, and were greeted every time by the workers, we were allowed to go anywhere and discovered a huge area filled with vegetables, most in season. You can purchase said vegetable from a stall, the price is attractive and the quality been there it is a must-buy before heading back home.
We didn’t see the paintball activity nor the shooting range, we saw what looked like a project to climb on the top of tall trees but it looked like the project was stopped in it’s track and left there to endure the elements.
The swimming pool was the greatest disappointment. You simply can’t see a thing in the pool, the turbidity is so high that your body literally disappear below the waist. My kids and their friends reported feeling itchy and ended up staying in the room. The pool is surrounded by sand, that is a nice touch, but the discipline being non existent, people keep on going back and forth as if on a beach…

The room (skylight) is extremely comfortable, the ambient temperature being low, the aircon is not needed, one huge plasma TV is available with all kind of Korean, Japanese and Chinese channels... A few local channels and only two English-speaking channels. Not so good when it rains…

We toured the whole resort and felt like two days were going to be very hard. The food was insane! No food allowed inside…This is not the result of a Chef, this is not what “Royale” would make you think of! This is not a Chateau! The food was awful, tasteless, and served in such quantities that you are forced to leave the resort for either Tagaytay or Nasugbu in order to eat properly! The evening is what they call "plated" you have to choose from two main dish, and they'll serve you as few as possible, but it doesn't matter because the food is awful. The breakfast is following the same format. The rice was watery in the center and tasteless, no chocolate for the kids but coffee, no juice but powdered juice, no vegetable served (???), fried food, oily food, and absolutely no taste.

The impression of ‘Chateau Royale’ is that it is a clubhouse or a small village that ended up being abandoned. I do not know if the golf course is doing well but seeing the price tag for the rooms and the facilities it seems that this resort is the greatest error a traveler could make while been around Tagaytay. Do not stop here! Go elsewhere, anywhere else!
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Date of stay: April 2012
1.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SetteMF wrote a review Apr 2017
1 contribution10 helpful votes
1.0 of 5 bubbles
The worst hotel in Tagaytay. From service, food and accommodation. I can't even think of anything good about this place. We went there and booked 2 family rooms and 1 twin standard total amt we prepaid was almost 20k
*Took the front desk more than an hour to check us in. What's even worst is that our room got downgraded. Instead of a family room we were given 3 twin rooms and extra bed. The extra bed for out third room was not even set-up despite numerous ff ups. We gave up and ended up sleeping on the floor. Good thing we brought extra comforters. Manager told us that because it took them a while to prepare the rooms we can extend our check out time. We didnt even bother.
*Pool is dirty. There's no wave in the wave pool
*The bathroom stinks really bad, smells like the sewage is clogged or something. The water heater not working properly and water is barely coming out of the faucet.
*And the food.. we went to the Floating restaurant for dinner and were told that food prep is more than an hour. We looked around and the restaurant is not even full, only a few tables were occupied. We waited for an hour still and when we asked the waiter if our food has been prepared she said not yet!!! WTF! We left and went to eat fastfood instead at 9pm!!
And the breakfast buffet absolutely terrible!
*The paintball area is too near the cabins. My 1 month old niece almost got hit by a stray paintball bullet. She and her dad were in front of our cabin door!!
Definitely the worst place ever in Tagaytay. DO NOT WASTE YOUR MONEY GOING HERE!!
NEVER EVER COMING BACK TO THIS PLACE AGAIN!!!
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Date of stay: April 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalMom8 wrote a review Apr 2015
New Delhi, India30 contributions65 helpful votes
1.0 of 5 bubbles
Stayed Overnight with Family. Booked the 2BR Gulod through their website.

At the reception for check in, I informed that lady that I have booked online and gave her my name. She again asked where I have done the booking, again I said through their website. She then demanded a print out of the booking reservation. I told her I have it in my email even showing the same to her. But then again she DEMANDED for the confirmation to be emailed to them. Which I did, but what if one doesn't have the connection to send email? Their check in system is nuts! Weird how they don't have a list of the guests confirmed to be arriving and checking in for the day.

We were the only ones checking in but it took soooo long for them to give us the room. Then I was shocked when the lady asked me that was I informed that the Gulod rooms are actually on the "other" resort which is located across the road at the farthest end of the main resort? Of course No. None of this information was in the website.

Finally she said same 2BR is available in the main resort, the Sky Light Rooms.

The Building is a little far from the reception but you can bring your vehicles and park infront. The building was actually all glass and our room was on the 3rd Floor at the farthest right end of the hall.

Room was spacious. They have kept extra beds in the living room. There was a big flat screen tv, 4 seater dining table, a mini fridge and a kitchenette (which is just sink and cabinets). The two bedrooms are standard. And the bathroom, it was huge and stinky. Smelled like gents public urinal. And no Bidet! Not even a pail and a dipper! Tsss..

Main pool is boring. The New Wave Pool is very far and small..also boring. Children's play area are old and rusty...

The BIGGEST disappointment were the activities published in their website.
NO Paintball
NO Fishing (they said the area was replaced by the wave pool)
No Golf (not yet finished)

They still have the rock climbing area though, but didn't ask cause I might get disappointed that that too is not available.

They have a basketball court in the other resort (where Gulod is). Man this Gulod is far. You even need to cross a bridge to get there. And the court, it is old and disgusting, with horse poop all around, and can be rented for Php 350 per hour, and the ball for Php 50 per hour!

The only activity you can enjoy here is renting the Golf Cart. Yes nothing else.

Food in the main restaurant is limited and most are not available. The lady needed to come back and forth to tell us that the dish is not available. Tsss... and expensive. If you can go out, Tagaytay is just 5-7minutes away.

Breakfast, the free breakfast is TERRIBLE. A lady is there to serve you. She looked like she doesn't want to serve the food at all and tried her very best to give you the littlest amount of food as possible. You can have the fried rice, the scrambled egg, and a choice between the pork and the fish. You cannot have both. And if you have coffee, you cannot have the juice. And what you get the first time, is ALL you ever get. You cannot go back for any second helping! This is just soooo embarrassing.

Karaoke - I asked if this is available and the lady at the reception said she will check. After the second follow up, still she will check she said. Then I kept passing at the reception till late in the afternoon but the lady with her poker face seems to have forgotten already. Anyways, we manage to check ourselves as the karaoke is in the Forest Bar. You can use it for free as long as you have ordered Php 500 and above from the bar.

Once again, in the Forest Bar the drinks and the foods are limited (of course the food comes from the main restaurant also). The staff will take our order, then go to the restaurant and only to come back to us that the dish is not available.

Karaoke is the only thing you can do in the evening.

Coming back to our room that night, entire 3rd floor hall doesn't have any light. Only light was from a chandelier right after the elevator and infront of the hall. After that, the entire hall to our room was dark. Yes, you need to request them to put lights on the hall. By the way, calling the reception will take you 10-15 minutes to be answered. And Housekeeping extension doesn't answer at all!

Check out took thrice the time when checking in as this time there are lots of guests checking in for the weekend.

This place is terrible. Yes it is huge but not maintained. Definitely needs a resort make over, more customer service training, and new people at the reception.

Total expense for overnight stay for the 2BR with extra beds, dinner at the restaurant and snacks and drinks at the forest bar, 1hr basketball court and ball rent, 3hrs golf cart rent is almost Php 20k.
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Date of stay: April 2015
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AsafG_13 wrote a review Jun 2015
Nicosia, Cyprus488 contributions49 helpful votes
1.0 of 5 bubbles
Worst hotel I’ve ever stayed in. we came to the hotel at 2:05pm (check in is 2:00pm) and our rooms were not ready yet. At 2:30pm they gave us the first room, at 4:30 the second, and the third room was only ready at 6:00pm (again check in is 2:00pm!!). When we entered the first room (2:30pm) there were no towels on it, so we ask the reception for towels. They said they will send to our room. Later at 6:30pm we asked the reception if we have towels in the room (we were at the pool area) and she said yes, she even called the house keeping to confirm. We went to the room (10 minutes walking distance from the reception) and there were no towels in the room!!! Since you cannot contact the reception on the phone (no phones on the room) we had to walk back again 10 minutes and demand towels. After few more minutes (5 hours after check in) we had towels in the room.
The rooms are very dirty and close to the main road so every time a car pass by the room is shaking and you hear everything. The swimming pool is dirty and on the day we came there was a company event in the hotel so we could not use the wave pool!! although it’s included in the price of the room.
Bottom line – stay away – dirty rooms and pool, rude stuff and just not worth it.
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Date of stay: May 2015
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: stay a way from this hottel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jag Garcia wrote a review Jan 2014
Manila, Philippines48 contributions30 helpful votes
1.0 of 5 bubbles
My family and I stayed here for New Year's Eve on the insistence of my 9 year old daughter who had a good time the year before (she spent New Year's with her grandmother and cousins here while the missus and I used our free room at the Peninsula).

The good: lots of space, could use more parking though. We had a 5/f room in the "skylight" building... a group of 4 fit very comfortably there. Acoustics in the hallway suck, though, so it only took a couple of noisy kids to send the whole floor resounding with aural hell.

The bad: oh, god where do I begin? The food is BAD. No, really. I've had better fare for far less in better places.

They totally botched up the NYE dinner... tables were first-come first-served as if they had no idea how many people (more importantly GROUPS of people) were coming! People were raiding (I use the word with purpose) the lone buffet table because they were hungry and the available quantities were wanting. ONE BUFFET SETUP for something like 300 people!!!!

And amidst it all the food BLEW GOATS! For Php 999/ person for the dinner you would expect much more than a poorly-thought-of menu that you would see from a generic wedding or event caterer. They actually "starved" people somewhat so the net effect was people grabbing as much food as they can when they got to the buffet table and bringing it back to their family table. So much wastage and made everyone look like half-starved peasants.

The kitchen did continue to churn out (inferior) food but the damage was done.

The post-fireworks "snack" was composed of toasted buns and cheap, boxed cheesefood (not even real cheddar)... and yes, people were grabbing food like it was going out of style.

We felt so robbed!

Then there was breakfast. Pathetic. Canned tuna tossed with something, cold omelet, cured sweet pork (tocino... I hate tocino) and a fried egg station. Pathetic.

The funny thing is my wife won an overnight stay in the raffle. Anyone want the gift certificate? We are definitely not going back.
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Date of stay: December 2013
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: If you need to come here the skylight rooms are okay. Otherwise stay away.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Opt1mus wrote a review Aug 2016
Manila, Philippines77 contributions144 helpful votes
1.0 of 5 bubbles
All facilities are old, outdated and ill maintained! The stench of the hotel greeted me the moment I entered the lobby of the hotel all the way to the room which was much worse. The bedsheets were clearly worn out and the blankets had stains. I can't even describe how bad the bathroom was. Sink was clogged, fixtures were coming off the wall and water pressure was very weak.

Stay away from this hotel!!!
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Date of stay: August 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nanay T wrote a review Jan 2016
Quezon4 contributions8 helpful votes
1.0 of 5 bubbles
Very terrible staff in the reception area. Unaccomodating, very unprofessional and not friendly.

Breakfast is the same everyday.

The cabin we stayed initially has a broken aircon and lights.

The next cabin where we moved has no remote for the TV.

Water heater is only working at the shower, and its not working properly.
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Date of stay: December 2015Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱3,283 - ₱4,103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau royale sports & country club hotel nasugbu, chateau royale sports and country club
FORMERLY KNOWN AS
Chateau Royale Sports & Country Club
LOCATION
PhilippinesLuzonCalabarzon RegionBatangas ProvinceNasugbu
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHATEAU ROYALE HOTEL RESORT AND SPA - Reviews & Price Comparison (Nasugbu, Philippines) - Tripadvisor

Frequently Asked Questions about Chateau Royale Hotel Resort and Spa
Which popular attractions are close to Chateau Royale Hotel Resort and Spa?
Nearby attractions include Caleruega Church (1.2 km), Twin Lakes (1.7 km), and Puzzle Mansion Bed & Breakfast (7.7 km).
What are some of the property amenities at Chateau Royale Hotel Resort and Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Chateau Royale Hotel Resort and Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Chateau Royale Hotel Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Chateau Royale Hotel Resort and Spa?
Conveniently located restaurants include Antonio's Garden, Lequestria Cafe and Restaurant, and Sonya's Secret Garden.
Are there opportunities to exercise at Chateau Royale Hotel Resort and Spa?
Yes, guests have access to an indoor pool during their stay.
Does Chateau Royale Hotel Resort and Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Is Chateau Royale Hotel Resort and Spa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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