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All You Need to Know About the Rooms
at DM Hoteles Tacna

Room/Suite (19)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... The hotel was tired but we knew it was being upgraded. Our room was spacious, clean and provided what we needed. The staff...
... is very old, the wifi don't run well, I mean very bad!. Our room didn't have AC, so that 4 nights there, were really hot...
... lived up to its name "Gran Hotel" but today is outdated. My room was large, bathroom is large, had a minibar. The beds,...
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Reviews that mention rooms

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Margaret G wrote a review Mar 2020
Chester, United Kingdom148 contributions82 helpful votes
We stayed overnight after flying into Tacna as we didn't want to rush to get over the border. We had food when we arrived and it was much better than we thought it would be (we found this throughout Peru and Chile!). Our daughter is vegetarian and she was happy with the menu and breakfast. We didn't think we had breakfast included so it was a bonus to find it was. It suited the four of us who all have different choices in what we like for breakfast. The hotel was tired but we knew it was being upgraded. Our room was spacious, clean and provided what we needed. The staff were all friendly especially the reception staff who were very helpful.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Marissa Ramirez Gonzales, Otro at DM Hoteles Tacna
Responded 12 Mar 2020
Dear Margaret, thank you very much for telling us your impressions of your recent visit to the dm hotels Tacna, we are delighted with your visit and very happy to know that I enjoy our services and facilities, without a doubt you could enjoy the quality standards and personalized attention of the dm hotel chain and Peruvian hospitality. We invite you to continue getting to know our country through our hotels located in the main tourist destinations, it will be a pleasure to welcome you. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jorge-DebbieVergara wrote a review Jan 2018
Santiago, Chile60 contributions18 helpful votes
I spend 4 night in this hotel. It was a good experiencia regarding the food (that was wonderful, we are vegan and we were very happy, we ate a lot) and for the location. But this hotel is very old, the wifi don't run well, I mean very bad!. Our room didn't have AC, so that 4 nights there, were really hot nights (with out comments LOL)
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Date of stay: December 2017Trip type: Traveled as a couple
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Responded 2 Feb 2018
Dear Mr. Jorge Vergara, thank you for your time and let us know your evaluation regarding your visit to the hotel, thank you for your comments on the food and we thank you for your suggestion, we will continue working so that the experience of our hotel is getting better and better. I would have a new opportunity to bring the best attention again in our hotel. Best regards Patricia Camacho Lurita
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EricAllred wrote a review Oct 2016
Miami, Florida51 contributions5 helpful votes
+1
This hotel was built & operated by the Peruvian Govt in the 1950's, and it shows. At the time it probably lived up to its name "Gran Hotel" but today is outdated. My room was large, bathroom is large, had a minibar. The beds, furniture, closets and carpet are very worn out. There is no A/C, maybe not required most of the year at nighttime, but it was very hot during the day in Sept, which is still Winter barely moving into Spring in Peru. There is a tiny in-room safe but my laptop didn't fit. The location is excellent, very near all the main attractions & shopping in central Tacna. The breakfast was just OK, not great. The restaurant was above average, especially since some local options around town were underwhelming & I wished I'd just eaten here instead of one local Chifa.

I want to point out an excellent service surprise from the hotel. It was my 1st trip to Tacna and there is little info available (even here through Trip Advisor!). After walking out of luggage claim at the small airport, I didn't see any "official taxi" options although many people were soliciting me for service. Suddenly I saw a sign with a decent approximation of my name from the Gran Hotel Tacna - they had automatically expected me based on the info the travel agent had provided! It was a nice minivan and the driver was courteous & helpful. The hotel had a little booth right by the luggage exit and it appears to be the ONLY hotel or car service even inside the airport. Good job!
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Date of stay: September 2016Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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a l wrote a review Aug 2016
152 contributions12 helpful votes
The staff was excellent and attentive. The room was large, clean and cozy. I love the heavy wool blankets as the night was a little cool. My only complaint is that the overall perception was dated. Just read a review that talked about potential.... The pools and grounds look awesome.

With an investment in updating this spot could have 5 stars. Great hotel if you are in the area and looking for a place to stay.

Compliments to your staff on excellent service!!!!
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Date of stay: August 2016Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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GlobalExpat wrote a review Aug 2016
Brussels, Belgium88 contributions41 helpful votes
Great setting and infrastucture, it clearly has potential if enough is invested to modernize parts of it.

The gardens are swimming pool are very nice, as well as the terrace.

Service everywhere is fantastic, representative of typical Peruvian dedication to make tourists feel welcome.

Breakfast is ok, varied.

Parking lot -in case you need it- is ample, safe, connected to the hotel and free.

Location is unbeatable. Wifi depends on how close your room is from the router.
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Date of stay: August 2016Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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