cons,, no .1 - no wifi in the rooms,, despite ongoing complaints from travelers on here,, i feel a bit cheated to book a room base on my search, free wifi, breakfast,, second- receptionist need a bit more life and character/ charisma/ and will to deal with tourists, like 100% more than she got,,, safe in the room available only after u pay yet another security deposit,, on positive note the top two rooms, which they call suites/ not such thing/ are nice and got two double bed and nice clean design feeling, also boys working as maintenance, carry suitcases, keep rooms clean are super nice,
Let us start with the positive side: Friendly staff
Now the negative: Rooms are big but no suits, the hotel name is a cheat. Rooms are very crude. Nothing like a rolling bar for your clothes. The fridge is under the small desk so it is unusable. The toilett with lose seat, broken shower rail and rosty tube, nothing was repaired in spite of our request. One small bag of shampoo and a soap that is all for the bathroom. The towels were not changed (though not on the hanger) nor the bathmatt which was even missing at all some days. The breakfast is more than simple: 2 eggs any style, 2 half-toasted bread with a tiny spot of marmelade, no butter, little slice of cooked ham, half small banana, that is everything you get. Towels for the tiny pool have to be paid. No hairdryer in the room. You have to rent one from the front desk for 1 USD per day! No internet in the room, only in front of the reception. It is slow to unusable. We had other hotels with more than 2 MB/s. And finally this hotel is totally overpriced.
This is a very centrally located accommodation that is within Coron Town and walking distance to everything. The premium family rooms are the biggest and best although a tad overpriced and a few improvements would make them better. When we stayed, the beds only had a thin sheet as a blanket and the children were cold during the night. We asked for extra blankets but reception said they didn't have any and that we would have to hire them!!!! We also asked for a clothes/drying rack to hang wet swimming gear but again they said they couldn't provide one. Being on the top level and getting plenty of sunlight, this would've been perfect for hanging up wet towels and swimmers during the day or in the evening. Our room was never cleaned or replenished with toiletries and fresh towels unless we asked for it each day. Also the cleaning staff kept taking away the bath mat and never replacing it with a new one. The showers have very weak pressure and the shower head was old, clogged and needs to be replaced. The free breakfast was just a simple and light one that you choose from a couple of options and not buffet. Wifi was very slow and infrequent in the room. The staff are all very polite but not overly friendly and don't seem to know much when you ask them questions.
Overall, the hotel seems to be very overpriced for what they're offering.
Location is ideal, located near the restaurants and walking distance from the port - where the tours leave from.
Room was very basic, with no view at all and the bathroom was dirty. Room was also tiny with no space for luggage.
Location in the busy area means it’s very loud, with a sports court right next to it, which was loud everyday until late.
Breakfast was also very limited, with choice of pancakes, eggs or a traditional breakfast which needs to be preordered the night before.
Hotel staff were friendly and willing to help if you had any questions.
Ideal if you’re not planning to stay in the room much and would like something basic.
I would like to thank you for accommodating us. My family and I enjoyed our stay. Big thanks also for the room arrangement. My husband was definitely surprised when he saw the room. You guys did a great job!!!
I will recommend your hotel to our family and friends. And we will surely be coming back!