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All You Need to Know About the Rooms
at TUI MAGIC LIFE Candia Maris

Room/Suite (155)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... notting really be please put at least 1 English station on room television. We had an excellent stay at your resort and...
... fine dining!!) and it was just very special. For the rest: room was great, very close to the beach. Only thing I didn’t...
... Crete and this was a great introduction. Our ground floor room overlooked the relax pool and was quiet during the day but...
Most popular question about the rooms
Is there tea & coffee Fertility's in your room
Answer from harry55641
Feb 2020 |
The mini bar is not free, and the drinks are expensive. Most people were taking drinks from the bar to their rooms.

Reviews that mention rooms

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vincesma wrote a review Sep 2020
Dublin, Ireland60 contributions20 helpful votes
+1
I will make this short and sweet.
This is an excellent resort
1 .rooms spotless
2 .resort,pool area spotless
3 .beach spotless
4 .staff friendly helpful and always there
When you need them.
A massive thank you to Anna,she worked in all the bars and a huge credit to to the resort.
5 .food very tasty and a good selection,different everyday.magico main
Restaurant.
6 .the flavour International restaurant
Excellent food.
7 .taverna greek restaurant was the highlight of my stay,so many flavours and cooked to perfection.

I have one very small complaint its notting really be please put at least 1 English station on room television.
We had an excellent stay at your resort and would definitely highly recommend and look forward to our return trip in the near future.
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Date of stay: September 2020Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 18 Sep 2020
Dear Guest, Thank you for the ‘short and sweet’ review regarding your holidays with us. We are happy to hear that you enjoyed your stay and had a wonderful holiday in our Hotel. We are very pleased that you appreciated our team, your room and our Gastronomy, and we will of course, pass your kind comments to the relevant departments and colleagues. Looking forward to accommodating you again in the future and offering our best services and our Cretan hospitality again! Sunny Greetings, Your Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milou1234 wrote a review Sep 2020
Riel, The Netherlands6 contributions1 helpful vote
We’ve had an amazing holiday and we were so happy to be able to travel to this beautiful island during this strange period. The covid adaptions were well done, staff wearing masks and all activities adapted to the rules. Some highlights: we rented a car and went to a waterfall. At the resort we really enjoyed the archery classes and especially Erol from the entertainment team really made us feel welcome. Then, my girlfriend and I had a special romantic private dinner at the beach, this was perfectly arranged by Candia Maris. Nikos was our host during the dinner and we had a lot of fun, enjoyed the amazing food that was served (the buffet is great, but this was definately fine dining!!) and it was just very special.

For the rest: room was great, very close to the beach. Only thing I didn’t really like the music nearby the pool in the morning, there was quite some noice from the indoor cycling classes)

Overall: I would really like to go back!
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 11 Sep 2020
Dear Milou, We wish to thank you very much for your positive rating and for your gentle words concerning our club. Your honest comments, concering the buffet, the animation team and the service, we will of course, pass them to the relevant departments and colelagues. We are very happy that you enjoyed specially the romantic beach dinner, which was prepared with many smiles from our team. It will be a pleasure to welcome you back at the club so that maybe you can try the beach dinner experience, directly at the club's beach, once again, . Until then we wish you all the best. Your Managemet Team with sunny greetings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jkutd wrote a review Sep 2020
Morecambe, United Kingdom87 contributions30 helpful votes
Our first time to Crete and this was a great introduction.
Our ground floor room overlooked the relax pool and was quiet during the day but did suffer from noise until midnight from the amphitheatre. A pleasant room, the bathroom lacked a fan and steamed up badly when showering. The bed was too soft for us and the TV was also small which didn't matter much as the only English channel was CNN.
The beach had plenty of beds(sand
very soft) and it was rocky underfoot when entering the sea. All 3 outdoor pools were well maintained and suitably cold.
We found the covid 19 measures taken very good. All staff wore masks and gloves ,plates and all food was served individually so guests only touched their own utensils. Food was varied and plentiful with always something to take your fancy. Wednesday night is an outdoor barbecue. We visited both speciality restaurants where the service and food were excellent. A sensible queuing system operated at the bars and again the staff were good.

We booked 2 trips through the tui rep , to Santorini (full day) and a half day to Rethymno, both good value.
This hotel is close to Heraklion and its many shops and is only a short hop from the airport. Mainly frequented by Germans we wouldn't hesitate to recommend it if you are looking for a peaceful adults only holiday.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 11 Sep 2020
Dear Guest, Thank you for your positive review and for letting us host you to our place. Your opinion and personal experience is very important to us as it will help us to understand better our guest's needs and expectations. We are very pleased that you admired our hotel services, the Gastronomy, and your room. Thank you for appreciating the efforts that are made by our team during the Covid-19 crisis. It would have been nice if you had spoken to us on the spot and so that we would have had the chance to eliminate the reason for your dissatisfaction regarding the bathroom fan and the noise at you room. Allow us to inform you that our hotel has a central ventilation which operates 24 hours. We are very happy to transfer your kind words to all our staff and we hope that we will have the opportunity to welcome you again in the future. Until then, we wish you all the best. With best regards, Your Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
johnparslow wrote a review Sep 2019
Watford, United Kingdom142 contributions116 helpful votes
My wife and I recently stayed for 11 nights at this lovely hotel. We were immediately taken by the friendliness of the staff, who clearly wanted to ensure that we had a good time. We booked a superior room which was on the ground floor, and so we had a beautiful room with our own terrace overlooking the sea and pool, and only a 30 second walk from the pool bar! The clientele are mainly Germans, but we all mixed in well, and thankfully their English was better than my German! The entertainment team were probably the hardest working I have ever seen. They worked tirelessly through the day and into the evening, but if you didn’t want to be involved in the activities then there was no pressure ( we preferred to watch). That said, as I am now in my 60th year, I never thought I would be joining in a silent disco, but We did, and it was great fun. Food has been mentioned in most reviews, and I agree that the choice and standard is exceptional. I particularly enjoyed the small starters - such amazing flavours. There was never a problem getting a sun bed, but the prime location ones tended to be reserved by 9am. We had a spot quite close the the pool bar, and I couldn’t believe my luck when I saw that they have a serve yourself beer tap - I thought I had died and gone to heaven! The evening entertainment was ok, and a better standard than you see at most AI complexes ( special mention for Nicole, our neighbour from Ruislip!). So all in all, we had a great holiday, and would definitely recommend and hopefully we will return one day. A few points below, firstly for the hotel, and then for potential visitors....

Hotel:
- Whilst the food was very good, we did have a few occasions when it was tepid or even cold. Additionally, we were later eaters in the evening, at around 20:30, and quite often, some of the dishes had run out. This was particularly so, when we went to both BBQ’s, which was a shame.
-On our first night we decided to take a drink back to the room, and when we advised the staff that it was a takeaway, our drinks were put into paper coffee cups - not really suitable for a beer and Baileys, and not what I would expect from a five star hotel. For other nights, we always took the glasses to our room, but returned them the next morning.

Potential Visitors
- There are a few rocks in the sea, so sea shoes are advisable ( the sea is lovely)
- Hopefully you won’t need one, but there is a very good doctor who visits each morning, or can be called out. My wife was ill for a couple of days, and he fixed her pretty quickly.
- There is a Spa on site. They are quite expensive compared to the UK, but my wife and I both had the 1 hour body message, and it was the best we have ever had ( special mention to Georgia and Marios) .If you enjoy a pamper, then I strongly recommend a visit to this Spa.
- There are a few bars and restaurants if you turn right outside the hotel, but nothing special and they overlook the main road. We opted to stay in the hotel and enjoy the stunning views from the terrace bar.
- There is a very nice jewellers in the hotel and if you give them enough time, they will make something for you, and the prices are reasonable. My wife came back with a lovely pearl necklace and matching earrings.
- We didn’t really make use of the Tui rep, but she is a very nice lady, English, but has lived in Crete for many years, and is a font of knowledge and very keen to help.
- Finally, Heraklion Airport is a bit of a dump, and chaos rules. We paid out for the VIP check-in and lounge, and it was the best thing we did and I would strongly recommend. The rep can book them for you and they were 80 euros for the two of us.

That’s about it. If you decide to go, I hope you enjoy it as much as we did.
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Date of stay: August 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from CandiaMaris, General Manager at TUI MAGIC LIFE Candia Maris
Responded 24 Sep 2019
Dear Mr. Parslow, Thank you for sharing the holidays’ experience you had at TML Candia Maris, with us and the TripAdvisor’s travelers! We are delighted to read that you enjoyed your stay at TML Candia Maris. Concerning your comment about the paper cups, we would like to inform you that we provide them always for take away for safety reasons. Hope to have the chance to show you our hospitality in the near future! Kind Regards, Your Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxtaff wrote a review Sep 2019
Oxford, United Kingdom46 contributions36 helpful votes
Well it's definitely in the eating, and there is more than ample opportunity to do that here. Candia Maris is an all inclusive resort where food seems to be available at almost anytime. Apart from the three restaurants there is the poolside pizza hut, open most of the day until about 5:00pm, the Taverna does snacks during the afternoon until 4:00pm,then there is coffee and cake on the upper terrace at 4:00. I think they also cater for those with the midnight munchies!

The main restaurant is called Magic, it is here you eat your main meals, the choice was rather overwhelming on each occasion. One tip here is to find a table, leave something to indicate it is taken - sunglasses or a hat maybe - before you collect your food and drink. We would take it in turns to get a drink, coffee in the morning or wine/beer later in the day. Staff are very attentive, removing plates etc almost as soon as you finish. I could go on longer about the Magic restaurant but I think you get my drift. My only complaint is that they don't do a good curry dinner, by the end of our week I was desperate for good curry and associated side dishes.

There are two other special restaurants, Flavour and Taverna. These you can visit once a week but you must book. We did the Taverna and enjoyed a fixed menu taste of Greece with about 7 starters and main courses, desert is accompanied with Raki with honey and a glass of Ouzo. Wine is extra, from around €20 upwards, we had beers! We didn't try the Flavour but I believe that was a fixed menu restaurant.
Wednesday is BBQ night at the Taverna, again plenty of choice and the addition of typical Greek entertainment, a folk group and dancers, probably the best evening for us.

On the subject of entertainment, there is everything from poolside games around the main pool to the amphitheatre shows by the staff (a bit am dram but all the more entertaining because of it) 9:30-10:30, and usually something else in the party area from 10:30 until midnight at the latest. If you still have the energy there is a nightclub midnight until 2:00am! There is always bottled drinking water available, housekeeping always leave two bottles when they do your room each day.

There are plenty of sports to join in with, as well as a fitness centre and classes. We enjoy spin classes, of which there are two per day, 10:00 and 17:00, outside under a roof and benefiting from the sea breeze as you are only a few metres from the beach. These classes are well run by young Colin, who will tell you he is from Germany and is 23 years old, he's also a very nice lad. Don't forget your spin shoes with spd cleats. If you prefer the real thing there are daily road rides and twice daily mtb rides, I was told they have flat and spd/sl pedals on the road bikes or bring your own.

We stayed in the bungalows area where there is a separate pool, this is the quiet area, at least during the day because it is between the amphitheatre and party area. The apartment was comfortable with it's own balcony and about 100m from the shoreline, you could hear the waves on the beach.

We found the staff very friendly and efficient, nothing seemed to be too much. We had three occasions to get technical service, usually because the A/C tripped, a call to reception and there was a knock on the door within minutes and problem solved.

There are trips out, if you go to Crete I think Knossos is a must do with a visit to the museum in Heraklion. Not as big as Pompeii but historically and archeologicaly important in the local history. The local buses are cheap and regular if you fancy a bit of independent travel or hire a car or bike from the onsite MotorClub desk.

One question often asked is about the VIP Lounge at the airport. Heraklion airport was recently voted third worst in Europe according to an article in the Telegraph a couple of weeks ago, although our arrival and passing through was quite smooth. It's the outbound journey that is the problem, so we opted to splash the cash and have the VIP treatment. Was it worth it? Yes we thought so, no queuing and air conditioned lounge with comfortable seating etc, fridges full of cold drinks from water to fizzy wine and food ranging from Smarties to sandwiches. When if was boarding time we were whisked through, embarrassingly being put through in front of folks who had been queuing for sometime, but hey, we were VIPs!

So the big question, would we go back to this resort? I think the answer has to be yes, but I'll remember to take my cycling kit next time.

The review above was written in 2017 and I posed the question would we go back to this resort? The answer was a definite yes because we recently returned from our third visit, and we have booked to go back next year! I took my cycling kit and went out for three organised rides with young Dario and Paulina. It was great to get off site and up into the surrounding hills.

As a 3 time veteran I think I know the resort well enough to know what I like and, surprisingly, what I am not so keen on. All of the above is still true, especially about the food, after each holiday our first stop on the way home was to stop and pick up a curry! Please chef can you do a curry night once a week? Please?

Once again Wednesday was our favourite dinner, BBQ and traditional Greek folk dancers and music. The usual entertainment in the Amphitheatre has become a must do for us, many of the entertainers are young Brits who love to talk to you, probably a bit homesick? These youngsters double up as keep fit/sports coaches during the day. Main pool area is the place to be for organised games during the day and of course the pool bar.

So my negative review? We stay in the bungalows, the quiet area and pool, at least it is during the day. Night time entertainment is at this end of the resort. The Amphitheatre kicks off at 21.30 for an hour or so and then moves over to the Party Area next to the Taverna for disco or live music until 24.00. This is not every night but most nights, to loud and too late for this old insomniac, Those who go love it, I liked the silent disco as I couldn't hear it ;-)

Anyway, everything considered we love Candia Maris so much we are going back again next year and taking our son and daughter in law. It's expensive yes, but we think you get what you pay for, and if you have a great time it's worth every penny.
Oh just one thing, how come we only met the other token Brits on the last day?
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Date of stay: August 2019
Room Tip: The bungalows or rooms 600 onwards are the quietest during the day, see details in main text
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from CandiaMaris, General Manager at TUI MAGIC LIFE Candia Maris
Responded 24 Sep 2019
Dear Guest, Thank you very much for your feedback! We are more than happy that we met your expectations once again, during your stay at TML Candia Maris! It will be our pleasure to welcome you again next year with the entire family! Best Regards, Your Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the rooms

Julie Margaret Cooper asked a question Feb 2020
Newcastle-under-Lyme, United Kingdom4 contributions2 helpful votes
Is there tea & coffee Fertility's in your room
Answer from harry55641
Feb 2020 |
The mini bar is not free, and the drinks are expensive. Most people were taking drinks from the bar to their rooms.
0 votes
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Jackiebroderick asked a question Apr 2019
Spalding, United Kingdom33 contributions36 helpful votes
Hi, please advise if it’s possible to pay to keep your room on, on the day of departure. Thank you.
Answer from OLLYBOLLY14
Apr 2019 |
Yes no problem They are very helpful at reception Just ask as a lot of guests do have late flights you will have a great time at this hotel👍😋
1 vote
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Answer from david b
Jun 2018 |
im just back from there its per room per night so it was 56 euros for 2 weeks payable whenever during holiday. take mozzie spray too.
0 votes
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Answer from Marie G
May 2018 |
There are bus stops nearby. We did wait for a while though.They are often full when they arrived. We had a brilliant power shower with no bath. Not sure if superiors are different.
1 vote
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Answer from roy_pickersgill
Jan 2018 |
I have never heard of a white/neon Party, so I may not be the best person to ask, but when we were there in September there was no mention of such a Party, HOWEVER, there were a number of outdoor/beach events which were terrific and everyone joined in. They have an excellent events 'team' who, I am sure, will give you more information. One thing I will mention though is that this is ,what I would describe as a 'Sports Hotel': Throught the day there are things to do from Cycling & Archery to Beach Games, and every kind of aerobic excercise you could imagine. By all means take you 'kit' alomg with your 'white/neon' gear. Roy
1 vote
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