I hate to throw cold water on the positive reviews that preceded our visit, but this was by far the worst stay during our three-week tour of Brittany and northern France. This 300-year-old house has the best looking façade on a street with dull, ordinary houses. But, first impressions soon change. Our arrival was the last time we found convenient parking during our 5-night stay. The Bed & Breakfast has great potential, but thing began to turn sour immediately. A sign on the door states that arrivals are only accepted between 17:00 and 19:00 – not very welcoming! We arrived at 14:30 and simply wanted to leave our bags. After the second ring, Jeannette answered the door, pointed to the sign and announced in an unfriendly tone that many guests had left that day and they had lots of rooms to prepare. We returned at 16:58 and Frederica answered the door. She told us that since we were staying 5 days she was putting us in the Grand Suite. Each room has a description rather than a number. This was the Caramel Gold Suite. We climbed three sets of steps and found ourselves in the attic. Another reviewer described it as `spacious, albeit a bit dark.‘ A bit dark? Try dark brown: floor, walls and ceiling. The walls and ceiling were rough wood. There were many beams & angles to hit your head on in the dark. My wife named it the Crypt. The reviewer I cited also described the room as typical of the charm of the region, perhaps referring to the shabby chic décor. What we saw were two stuffed leather chairs with large holes worn in them and seats that had long ago given out. We were grubby from a long hot day of travel and took showers to cool off. The effect lasted about five minutes. We asked for a change of rooms and were told that it was not possible as all the rooms were taken. This was the first of several logical inconsistencies. If we were the first guests, how could all the other rooms be filled? During that discussion the second set of guests arrived!
We complained to the agent who had booked our trip and the issue was resolved the next day. We were moved to a miniscule street-side room one floor down. It is called the Hydrangea Room because the light cast through the one window passing through the thin red and blue curtains resembled the colors of the hydrangea blossoms. The room inventory consists of the following: one French bed, two built-in closets, 2 low uncomfortable chairs, a free-standing towel rack (there is not room for 2 sets of towels in the shower room); a small waste basket; a tiny box sitting on the floor that masquerades as a table (measuring about 12” X 12” X 24”), too small for any practical use – other than to hold a bowl of artificial pomegranates, a curtain rod and the two afore mentioned curtains. There is no room for even one bedside table as it would prevent the toilet or closet doors being opened. The room was so small and cramped that we turned the waste basket upside down and used it as our night table. At a dormitory, this would be a single room – and a cramped one at that. It too was hot and we opened the window only to hear the steady flow of traffic hitting a loose manhole cover. At 5:20 AM, the farm and truck traffic began. I am a heavy sleeper and hardly anything disturbs my sleep. When we mentioned the noise, Frederica suggested that we should keep the window closed as the frame and wattle walls breathe! The only thing that passed through the walls were the toilet noise and voices from the neighboring room. Speaking of toilet noise, the toilet sits about one meter from the head of the bed, separated by a door that does not go all the way to the floor. I leave that experience to your imagination. The shower was so small that we could not dry ourselves without getting out and opening the bathroom door. Neither of us is tall nor overweight. The tiny mirror and tiny corner sink were hard use for brushing teeth or combing hair without hitting your elbow. The homemade plaster job resulted in the towel rack breaking off the wall after a light touch – obviously not for the first time. The fan in the shower did not work so room smelled of stagnant water. There was no fan in the toilet, just a spray bottle of air freshener. Especially annoying were the white walls – not painted, rather whitewashed. With every brush against them, your clothes were covered with chalk dust.
You might ask why we did not leave. On the first day it was too late in the day. After that, our agent could not find any place else on a national holiday at the end of the vacation season. What was most aggravating was that there were better rooms that faced the garden. Even though empty, they were supposedly reserved for other guests.
I understand that Frederica and Jeannette have put a lot of work and money into the house. The garden is beautiful. The breakfast room does have style and beauty, even though the burning log in the fireplace seemed both unnecessary and unpleasant in the August heat – with the doors and windows closed. Alas, the ladies have lost sight of the comfort and satisfaction of their guests. We were told that there is no wireless Internet in the house, yet my computer picked up a signal stronger than many I have used. Alas, the network was not made available to guests. We were offered the use of Frederica’s computer, but it was a French machine and thus virtually unusable to me. Another unfriendly touch were the Rules of the House – printed and laminated on one side, stained and worn on the other. Among the items was that women should remove their shoes when using the steps so as not to disturb other guests. Despite our complaints, Frederica was always courteous, if not always helpful. I regret to say that Jeannette does not seem to have the temperament for the hospitality business.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.