Service was good, friendly and helpful staff.
The resort itself needs improvement though, toilet needs the shampoo, soap, toothpaste, normal necessity of guests.
Slippers are also needed. Water heater is a bit weird coz we need to open the faucet water before we could get a hot water in the shower. The bed was so "springy" that I felt it in my back.
Food was okay. Dessert needs a little improvement also. Room is a little small for 4 people.
We enjoyed our stay but hopefully they will improve the things mentioned.
A cheap but expensive place. 30k for 3d2n for 2 adults and 2 kids (5 and 3) - so I expected a good place. I couldn't be more wrong. A room with no ref, flat sheets as blankets, no hot/cold water, no WiFi, not even the basic toiletries. The restaurant didn't serve ala cart because they ran out of supplies so I had to go out to feed my family. The playground was about to fall apart. 2 stars is for the staff who were good and always smiling.
Me and my family had a great time in Sabangan. The resort is clean and well maintained. They also do have a play area for the kids. We also didn't encounter any difficulty/challenge during our stay because their resort is already complete with amenities and their packages includes full board meals(Breakfast, Lunch and Dinner). We also have a guaranteed free parking slot upon arrival. The room was comfortable to stay in and lastly, their staff is very accommodating and helpful.
We will definitely go back to this place for my family's future beach trips.
Aircon was not working properly. Called the attention of the staff regarding the issue. Nobody could decide because apparently there is nobody in charge of the place. They even had to call their Manila office (which responded after more than an hour of trying to cantact them) just to tell them to replace the aircon with the same kind of unit. An hour after the replacement, the room is still hot inside because the replacement A/C is still not working. The bathroom stinks. Imagine pooping on the floor and peering everywhere then leaving it for three days straight. That's the smell. We tried to contact the owner thru the staff. The staff mentioned that there is a guest room for the owner's guests that we can transfer to, they just have to inform the owner of Sabangan Beach Resort regarding the issue and the reason for the transfer. After another hour of waiting for the staff to decide, the staff told us that the owner does not want us to use the guest room even after explaining to them that the room they provided us is not livable. Imagine driving for more than 4 hours to the place just to experience this sh*t service. After more then 4 hours of terrible service, the owner of the place decided to give us back our deposit 2 days after our stay, which we did not agree to.
Takeaway, yes the beach is nice, but the attitude of the owner, staff, and cleanliness of the amenities sucks big time. I am not exaggerating this. We had a terrible experience and will never come back to this place. Imagine spending 15K for an overnight stay just to experience this kind of service. Totally a waste of time and effort. Got even more pissed when the owner was not willing to transfer us to a livable room, but preferred us to drive at night to go back to Manila. What a shame.
We stayed for 3 days & 2 nights, here's my take on the good & the bad.
1) Clean Beach & Clear water
2) Kid Friendly (Environment & Pool)
3) Strong mobile 4G signal - SMART
4) Clean area, surrounded by trees, close to nature
1) Small Room (may vary, we availed Narra room due to availability)
2) Narra Room: Defective doors / screen, Defective cable box, Defective toilet flush, Cramped
3) "WiFi is down" during our stay
4) Fluctuating electricity
5) Average food / taste & variety, nothing special
6) Front Desk not accommodating enough
I felt like it's not worth my spending overall.
You'll feel the difference especially at the beach front, it's a little boring compared to other resorts beside it. No plans of coming back :(