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All You Need to Know About the Pool
at Holiday Inn Express San Antonio Airport

Pool & Beach (3)
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Guests1 room, 2 adults, 0 children
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US$69
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Pool review highlights
... 30 min we are in our room. What a bunch of crap. On it's good side, we did have a full Hot Breakfast. Nice but small pool.
... you can stay close to home, swim all day in a clean spacious pool and walk to Applebees for dinner and drinks and wall back!!...
So quiet, clean, large rooms, nice pool, great amenities, close to airport and restaurants. Easy access of freeway. The girl at...
Featured pool amenities
Outdoor pool

Reviews that mention pool

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dblead wrote a review Oct 2020
Fort Worth, Texas250 contributions83 helpful votes
I am giving just 3* instead of 5* because of our problem checking in.
We have stayed at many Holiday Inns & never had a problem finding our room. However this Hotel is an exception. Upon check-in we were told our room was # 315. The clerk said to get there drive your car to level C & then take the elevator to level 3. O.K.
We park at level C, get our bags & proceed along a walkway to an outside door that goes into the hotel. As we approach the door it is opened by someone going out so we do not need to use our room scan card to open it. We find the room which was on the same level & try to open the door. Nothing worked. We call the front desk & the clerk says that she will bring us another card. We wait & wait & wait. Call the desk again. The clerk says where are you?. We say outside of #315. You were not there says the clerk. What ! Are we invisible? Anyway after much talk we & the clerk finally realize that we are in the WRONG Hotel. Yes,, the Drury Hotel shares the same parking garage & we are in the Drury.. We exit the Drury into the same parking garage & see another door around the corner. This one does lead to the Holiday Inn. After 30 min we are in our room. What a bunch of crap.
On it's good side, we did have a full Hot Breakfast. Nice but small pool.
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Date of stay: September 2020
Room Tip: Use the correct door in the Parking Garage to get to your room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from IHG Service, Owner at Holiday Inn Express San Antonio Airport
Responded 19 Oct 2020
Hi dblead, Thank you for staying with us and for writing to us about your experience. Our hotel is the perfect place for a good night's rest in an environment of simplicity and tranquility. I read your feedback and I am sorry for the miscommunication with the staff at check in. I know this shouldn’t happen and understand your disappointment. I forwarded your comments to our managers and took immediate action to prevent this from happening again. I thank you again for letting us know about your experience and satisfaction with our breakfast. We hope to see you soon. Warm regards, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yolanda Cuellar wrote a review Aug 2020
7 contributions1 helpful vote
A MUST STAY!! CLEAN hotel, close to nearby restaurants. General Manager-Victoria, Front desk Sabrina, another rep also, (I can't remember her name), and the entire staff are amazing! They make every guest feel like VIPS! The perfect place for a staycation. Why drive out of town when you can stay close to home, swim all day in a clean spacious pool and walk to Applebees for dinner and drinks and wall back!! Housekeeping is excellent. Hotel smells clean and room amenities are well stocked. Great job Holiday Inn Express Airport! Will be visiting every chance I get!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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jr4285 wrote a review Dec 2018
Charlotte, North Carolina168 contributions48 helpful votes
So quiet, clean, large rooms, nice pool, great amenities, close to airport and restaurants. Easy access of freeway.
The girl at the front desk at 8pm on Th nt 11/30/18 was awesome, so helpful...Will definately stay there again but book thru app for lower rates..
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Date of stay: November 2018Trip type: Traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Victoria V, General Manager at Holiday Inn Express San Antonio Airport
Responded 3 Dec 2018
Thank you for the five-star review! We are so happy to hear you enjoyed your experience with us, and that you especially enjoyed our clean and spacious rooms, our great amenities and convenient location. We look forward to passing on your kind words to our front desk team member as well - those go a long way! The next time you're in town, certainly look at the IHG app and utilize your IHG Rewards number for those great discounted member rates. We look forward to welcoming you back soon! Warmest regards, Victoria V. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kevin I wrote a review Oct 2018
1 contribution
The Holiday Inn Express San Antonio Airport staff, service, location, coffee, breakfast, gym, pool, wifi, guest rooms and 10th floor view all warrant a "Perfect Ten." This has become one of my favorite hotels in San Antonio. Thank you all for an outstanding and memorable experience!
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Date of stay: October 2018Trip type: Traveled solo
Room Tip: Top Floor facing south has a great view of downtown San Antonio.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Victoria V, General Manager at Holiday Inn Express San Antonio Airport
Responded 8 Oct 2018
Dear Kevin I, Thank you for the 5-Star review! We love that your experience with us was a "Perfect 10" and we appreciate you taking the time to share this for all to read. We hope to welcome you back to the Holiday Inn Express - San Antonio Airport again soon! With warmest regards, Victoria V General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
world t wrote a review May 2017
Duluth, Minnesota51 contributions47 helpful votes
I was a "road warrior" x 22 yrs. I really wanted to like this place but it has some issues.

The pros:
friendly staff
upgraded superficially

The cons:
-toilets heard flushing from other rooms
-we had a pool side/parking lot room so you will hear the cars beeping/horn security systems
-the airport shuttle is "on call" and you must be in the lobby PRIOR to the desk calling for a shuttle the desk will not take a sign up for an airport shuttle thus you will wait for 10 min..then the shuttle makes rounds at other hotel properties then deliver you to SAT...20 min process
--doors slam shut with folks entering/exiting...huge sound issue at this property!

We were lucky to be on a quiet floor with minimal movement in/out of units during the stay but the doors need attention.
Our wake up was 0430 and departure 5 am so no breakfast

We would not stay here again due to the lack of a scheduled airport van service ie every 30 minutes
The door issue is a huge negative also
I really wanted to like this place but for $110/night,I felt this was a 2 star hotel.I would prefer to pay more per night for a quieter environment and a scheduled airport shuttle.
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Date of stay: May 2017Trip type: Traveled as a couple
Room Tip: Avoid pool side/parking lot rooms
Location
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Aaron F, Front Office Manager at Holiday Inn Express San Antonio Airport
Responded 29 May 2017
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN ANTONIO-AIRPORT. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 210-308-6700 or hx.saa.82.d1@druryhotels.com. Sincerely, Velma Luna Burchfield hx.saa.82.d1@druryhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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